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The Director, Data Integration & Architecture leads the teams responsible for delivering Axon’s third-party integrations and data conversion initiatives, ensuring seamless interoperability between legacy public safety systems and Axon’s cloud-based platform. This leader drives operational excellence, develops scalable processes and tooling, and guides technical strategy to support customer success and Axon’s evolving product ecosystem. The role oversees Solution Architects and Data Solution Engineers, ensuring high-quality delivery, continuous improvement, and strong cross-functional alignment.
Job Responsibility:
Lead and develop Managers of Solution Architects and Data Solution Engineers, providing clear direction, coaching, and performance oversight
Drive execution quality by improving speed, consistency, and accuracy across integration and data conversion engagements
Partner with engineering, networking, and infrastructure teams to design and deliver secure, scalable integration solutions for public safety customers
Serve as the technical escalation point for customer and executive stakeholders, ensuring proactive communication and resolution of complex challenges
Allocate resources across a dynamic portfolio using structured capacity modeling, forecasting, and workforce planning practices
Collaborate closely with Sales, Product, Engineering, PSO, and customer leadership to align integration and conversion requirements with delivery capabilities
Communicate project status, risks, and technical strategies effectively to internal and external executive sponsors
Develop and refine standardized methodologies, frameworks, and tooling to increase productivity, repeatability, and deployment quality
Lead automation efforts across integration and data conversion workflows, evaluating and implementing technologies that reduce manual effort and increase reliability
Modernize Axon’s internal integration and conversion tooling, with a focus on scalability, usability, observability, and low-code/no-code enablement
Consolidate legacy tools into a unified integration and conversion platform and define a long-term roadmap that accelerates delivery velocity
Identify emerging technical and operational challenges and propose forward-thinking solutions informed by customer needs and industry best practices
Define and guide the roadmap for new integration and data conversion service offerings, partnering with Product, Engineering, and GTM teams
Shape packaging, pricing, scoping, and delivery models for new offerings, ensuring predictable, repeatable, and market-ready service capabilities
Challenge the status quo in go-to-market and service delivery approaches, driving innovative strategies that expand customer value and operational efficiency.
Requirements:
Bachelor’s degree and 8-10+ years experience or 15+ years relevant experience in lieu of degree
Minimum 5+ years of people management
ideally 10+ years in technical leadership roles
Experience designing, deploying, or integrating technical solutions in networking, application platforms, APIs, or data pipelines
Familiarity with modern scripting or automation tools (Python, Bash, etc.) and cloud platforms
Azure Pipelines/Dataflows experience a plus
Managerial experience developing teams, supported by strong competency in resource modeling, forecasting workload demand, and planning capacity to meet evolving project and customer needs
Solid understanding of project management, business process analysis, and integration methodologies
Effective communication with both technical and non-technical resources, including clients and vendors
Background in public safety or experience deploying RMS solutions strongly preferred
Past experience deploying and implementing a Records Management System (RMS) into a public safety agency
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
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