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This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.
Job Responsibility:
Manage day-to-day operations of the data analytics and reporting team
Lead and mentor data analysts, ensuring timely and accurate client deliverables
Conduct performance reviews, provide guidance on best practices, and maintain appropriate staffing levels
Provide hands-on support with SQL query development and optimization for automated reporting
Review, document, and improve data delivery processes including ingestion, automation, visualization, trending, and forecasting
Identify and resolve data gaps
develop standardized and program-specific visualizations to assess data quality and highlight actionable trends
Partner with internal and external stakeholders to define, prioritize, and execute strategic initiatives using both proprietary and commercial tools
Ensure consistent communication and responsiveness to client and business needs
Provide weekly program summaries including status updates, risk mitigation strategies, and innovation roadmap progress
Represent the team in meetings with current and prospective clients
Participate in RFPs and contract reviews as a data subject matter expert
Ensure adherence to data privacy policies and procedures
Maintain confidentiality and compliance with HIPAA/HITECH regulations
Establish checks and balances to safeguard data integrity
Perform additional responsibilities as assigned
Requirements:
Bachelor’s degree in software development, statistics, information science, or business
MBA preferred
Minimum 3 years of experience in pharmacy data aggregation, operations, or analytics
Minimum 3 years of experience managing direct reports
Proficiency in Microsoft Excel, Power BI, and SQL
PowerPoint is a plus
Strong communication, organizational, time management, and leadership skills
Experience presenting to executive-level stakeholders
Ability to work onsite five days per week
Comfortable managing multiple high-priority projects in a fast-paced environment
Hands-on leadership style with a high level of technical proficiency