Director, CX Sales Job at Planetly (Atlanta)

Client Director - Partners

The Client Director is responsible for the strategic development and long-term r...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts
Demonstrable success in growing a single large account through insight-led, consultative selling
In-depth understanding of cloud contact centre solutions, customer experience transformation, and digital innovation
Proven track record of commercial negotiation, complex deal structuring, and multi-stakeholder engagement
Educated to degree level or equivalent experience in business, sales, or a technology-related field

Job Responsibility

Serve as the single point of contact for a flagship client, managing all aspects of the commercial relationship
Build and sustain executive-level relationships, understanding strategic drivers to identify where Sabio can add long-term value
Drive growth by positioning Sabio as a trusted partner for innovation, digital transformation, and operational efficiency
Develop and execute a robust, insight-led account plan aligned to Sabio's revenue and margin targets
Manage a high-quality pipeline across the full breadth of Sabio's products, services, and IP
Lead the pricing, win strategy, and commercial negotiation of complex, high-value contracts
Create proactive demand through tailored value propositions linked to the client's key priorities
Lead solution design with internal presales, consultancy, and delivery teams to ensure client needs are met
Support adoption of new technologies, helping the client transition to cloud-based and digital-first architectures
Act as the voice of the client internally, influencing Sabio's go-to-market approach and ensuring aligned delivery

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning

Director of Solutions Engineering

We’re looking for a Director of Solutions Engineering to lead and scale our pre-...

Location

United States , Flexible

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

10+ years in Solutions Engineering / Sales Engineering
5+ in leadership roles
Proven success building and scaling teams in high-growth SaaS (ideally CX, AI, or infrastructure)
A track record of winning large, strategic deals through technical depth, creativity, and strong executive presence
Ability to operate with agility — from being hands-on in a demo to guiding C-suite strategy sessions
Strong cross-functional instincts: you know how to influence product, marketing, and sales to create leverage
A builder’s mindset: process design, playbook creation, and team development energizes you

Job Responsibility

Build and scale Crescendo’s Solutions Engineering team, setting the bar for technical excellence and customer storytelling
Partner with Sales Leadership to craft winning deal strategies for key accounts and enterprise prospects
Design repeatable demos, frameworks, and proofs-of-concept that showcase Crescendo’s Managed AI + Superhuman differentiation
Design and oversee Solutions Engineer training, career level framework, and professional development
Own department metrics, monthly and quarterly business reviews, and capacity planning in a high-growth environment where every quarter will be bolder than the last
Own the playbooks by which we deliver demos, gather technical requirements, and translate customer feedback into clear product insights that inform roadmap decisions
Collaborate with technical stakeholders and other Sales Enablement stakeholders on translating technical documentation into customer-facing resources
Develop scalable processes and enablement for pre-sales engagements, ensuring consistency across the global team
Build trusted advisor relationships with prospects, executives, and technical stakeholders to drive deal velocity and expansion

What we offer

Competitive compensation, equity, and benefits that reflect the value of top talent

Fulltime

Director, CX Sales - Professional Services

Lead the end-to-end go-to-market strategy and execution for OneTrust’s full Cust...

Location

United States , Atlanta

Salary:

168750.00 - 253125.00 USD / Year

OneTrust

Expiration Date

Until further notice

Requirements

8+ years in services, sales, or customer success in SaaS—or equivalent experience with proven impact
Proven experience in a similar role selling services and success packages, ideally in partnership with a product-led sales motion
Demonstrated success leading or building a quota-carrying services or CX-oriented sales team
Experience selling to and supporting large enterprise customers with complex use cases
Background in services packaging, value-based pricing, and sales enablement
Proven success aligning cross-functional stakeholders and influencing enterprise deal strategy
Financial and operational acumen to manage performance across multiple revenue streams

Job Responsibility

Drive customer outcomes through strategic positioning of CX offerings, ensuring the right combination of services, partners, success programs, and support are aligned to each customer’s goals
Align the scale and scope of CX offerings with each customer’s size, maturity, and the complexity of their use cases to maximize value and execution success
Partner with Product Sales teams to guide solution design, ensuring the right balance between product capabilities and service delivery—especially for large, global, and business-critical implementations
Build and execute scalable, value-based selling motions that support high-impact CX positioning throughout the customer lifecycle
Manage performance across CX revenue streams, including pipeline, attach rate, and margin—scaling execution through operational rigor and alignment

What we offer

comprehensive healthcare coverage
flexible PTO
equity RSUs
annual performance bonus opportunities
retirement account support
14+ weeks of paid parental leave
career development opportunities
company-paid privacy certification exam fees

Fulltime

Strategic Account Executive, CX Solutions

As an Strategic Account Executive, CX Solutions, you will own a small number of ...

Location

United States

Salary:

150000.00 - 200000.00 USD / Year

Distyl AI

Expiration Date

Until further notice

Requirements

8–12+ years of enterprise sales experience in AI, SaaS, cloud or data platforms
Proven success as a Majors / Strategic Account Executive or Account Director closing $1M+ ACV deals
Established credibility with enterprise buyers in CX
Experience selling into Customer Experience, contact center, or customer operations organizations
Strong track record of new logo acquisition and expansion in large enterprises
Comfortable selling defined solutions that combine product, platform, and implementation
Exceptional discovery, storytelling, and negotiation skills
Able to operate independently while collaborating closely with founders and cross-functional teams

Job Responsibility

Own and close complex, multi-stakeholder enterprise deals for Distyl’s CX solution offerings
Lead long-cycle sales processes involving CX, Operations, IT, Data, and Security stakeholders
Sell solutions tied to measurable CX and revenue outcomes
Position and sell a defined set of Customer Experience solutions
Guide customers through structured discovery that maps CX pain points to specific Distyl solution offerings
Build trusted relationships with senior executives (SVP/VP CX, COO, CIO, CDO)
Run executive-level conversations focused on outcomes, ROI, and operational impact
Shape solution scope, success metrics, and commercial terms in partnership with Solutions, Product, and Implementation teams
Navigate procurement, security, and legal processes to close high-ACV, multi-year CX solution deals
Expand strategic accounts by selling additional CX solution modules and follow-on use cases

What we offer

100% covered medical, dental, and vision for employees and dependents
401(k) with additional perks (e.g., commuter benefits, in‑office lunch)
Access to state‑of‑the‑art models, generous usage of modern AI tools, and real‑world business problems
Ownership of high‑impact projects across top enterprises
A mission‑driven, fast‑moving culture that prizes curiosity, pragmatism, and excellence
Commission
Meaningful equity

Fulltime

Customer Success Operations Leader

We are looking for a CX Operations Leader to drive process excellence, analytics...

Location

United Kingdom , London

Salary:

Not provided

AFI Solutions GmbH

Expiration Date

Until further notice

Requirements

Proven track record at director level or equivalent leading CX operations in a software or SaaS company
Minimum of 5+ years of progressive experience in customer experience, service delivery, or operations
Strong background in process optimisation and cross-functional collaboration at scale
Hands-on expertise in analytics and business reporting, with experience tracking financial and CX performance metrics such as revenue, margin, backlog, and CSAT
Experience managing enterprise-grade platforms such as Salesforce and customer success tools (Certinia, ChurnZero)
Demonstrated ability to partner with senior leaders to execute strategic CX initiatives
International experience in software or SaaS environments preferred

Job Responsibility

Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management
Identify bottlenecks and implement improvements to ensure scalability and consistency across regions and functions
Collaborate with IT, Sales, and CX teams to connect processes and ensure operational effectiveness at scale
Drive consistency across departments to support growth and enhance the customer experience
Serve as the business partner to the CX leadership team for all core analytics including revenue, backlog, margin, CSAT, and SLA performance
Provide insights that enable data-driven decisions and accountability
Support the execution of our OneCX strategy by ensuring transparency and alignment across global operations
Own the maintenance, optimisation, and innovation of SER Group’s core CX platforms including Salesforce (SFDC), Certinia, and ChurnZero
Partner with business and IT stakeholders to ensure systems are fit for purpose, scalable, and continuously improved

What we offer

Offene, familiäre Unternehmensstruktur mit Flexibilität
Modernes Office mit Top-Ausstattung

Fulltime

Senior Director, Sales & Marketing Operations

Responsible for directing reporting procedures in Product Sales Support and Anal...

Location

United States , West Palm Beach

Salary:

Not provided

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
10 Years + relevant work experience
Customer Experience (CX)
Sales Support
Product Sales
Operations Management
Event Management
Taking Initiative

Job Responsibility

Partners with Product Sales Team leaders and Marketing management to identify key reports, functionality and system tasks to support the sales process and improve tracking, usage and trend identification
Manages partnership with Product Sales teams by overseeing report generation, sales packet compilation and ad-hoc administrative support as it relates to client prospecting, renewals and development
Leads the creation and maintenance of inside sales reports, as developed by members of the Product Sales Team
Works closely with Sales management, the Sales team and the Marketing team to identify marketing prospects and support lead tracking initiatives
Oversees daily activity reports and reporting trends and makes recommendations as needed on changes to reports, tactics and current strategy
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Director of Product Management - Incentive Compensation Management (ICM)

CaptivateIQ is looking for a Director of Product Management to lead the end-to-e...

Location

United States; Canada , Menlo Park; Austin; Raleigh; Nashville; Toronto

Salary:

212120.00 - 300419.00 USD / Year

CaptivateIQ

Expiration Date

Until further notice

Requirements

4+ years leading PMs and shaping complex systems
Deep understanding of financial, modeling, or operational platforms where correctness, scale, and usability intersect
Demonstrated ability to build scalable systems and abstractions that serve multiple use cases and stakeholders
Strong cross-functional instincts - able to bring together Engineering, Design, Sales, and CX around shared context and goals
A coaching mindset
you invest in developing people’s judgment, not just their execution
Clear, structured thinking - you simplify complexity without losing nuance
Passion for creating environments where product teams do their best, most thoughtful work

Job Responsibility

Own the ICM product strategy and roadmap
Model hands-on product leadership
Foster a culture of deep collaboration
Promote intra-team and cross-functional collaboration
Build for leverage
Scale enterprise readiness
Develop system thinkers
Drive measurable impact

What we offer

(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ

Fulltime

IT Director - Sales & Customer Experience

The IT Director – Sales and Customer Experience (ITBP) is the accountable leader...

Location

United States

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

12–15+ years leading enterprise CRM and customer experience delivery functions
Deep experience across the Salesforce ecosystem, including Sales, Service, Manufacturing, Commerce (B2B), Experience Cloud, CPQ, Marketing Cloud, Data Cloud, CRM Analytics, Salesforce AI, and related integrations
Experience integrating Salesforce with ERP systems (SAP preferred), marketing technologies, analytics platforms, and contract lifecycle solutions
Strong financial acumen with accountability for multi-million-dollar functional IT budgets
Executive-level stakeholder engagement and cross-functional influence capability
Bachelor’s degree required
MBA preferred

Job Responsibility

Owns and manages the end-to-end Sales & Customer Experience Delivery Team with full accountability for outcomes and value realization
Accountable for what gets built and why, with engineering best practices
Act as senior IT partner to Sales and CX leadership, aligning technology investments to revenue growth, distributor performance, and service-level objectives
Translate strategy into a sequenced roadmap across Sales Cloud, Service Cloud, Manufacturing Cloud, Commerce Cloud (B2B), Experience Cloud, CPQ, Salesforce AI, Data Cloud, CRM Analytics, and power BI reporting
Lead and develop a high-performing team of analysts and program managers, establishing clear goals, performance metrics, and development plans
Define and govern end-to-end lead-to-Loyalty and B2B customer lifecycle enablement, including CPQ, CLM, DocuSign, Adobe, and digital commerce capabilities
Oversee Voice of Customer (VoC) program delivery leveraging Qualtrics to capture, analyze, and operationalize feedback from distributors, retailers, and business partners
Define and govern non-functional requirements, including scalability, resilience, performance, security, and data integrity across the Salesforce and CX ecosystem
Drive automation, AI enablement, platform optimization, and continuous improvement to enhance efficiency and reduce technical debt
Collaborate cross-functionally to prioritize initiatives, align capacity, and ensure measurable value realization

Director, CX Sales

Planetly

Location:
United States , Atlanta

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Client Director - Partners

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Director, CX Sales

Planetly

Location:United States , Atlanta

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Director, CX Sales

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Job Posted:
January 03, 2026