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Director, Credit Risk Management

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T-Mobile

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Location:
United States , Frisco ▼

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Category:
Finance

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Contract Type:
Not provided

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Salary:

167900.00 - 227100.00 USD / Year
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Job Description:

The Director, Credit Risk Management leads the strategic oversight and delivery of fraud, credit, and collections decision engine capabilities across the customer lifecycle, ensuring robust and scalable Tier 1 and Tier 2 solutions. This role is accountable for driving innovation, operational excellence, and cross-functional alignment in a fast-paced, Agile environment. The Director sets the strategic vision for the development, configuration, and optimization of decisioning platforms, enabling timely, data-driven decisions that manage risk and drive growth.

Job Responsibility:

  • Define and drive the strategic vision for credit, fraud, and collections decision engine capabilities across platforms
  • Identify and champion cutting-edge technologies, tools, and frameworks to evolve the credit risk management ecosystem and increase decisioning capabilities
  • Be responsible for development, testing, implementation and monitoring of risk strategies used in fraud, credit and collection decision processes
  • Collaborate with senior stakeholders across Risk, Strategy, Technology, and Business to align platform capabilities with strategic goals, clearly communicating complex technical matters to non-technical audiences
  • Build and lead high-performing, diverse technical teams by driving talent development, fostering a growth mindset, and aligning career paths with evolving organizational needs
  • Collaborate with and provide recommendations to senior management on cutting-edge development solutions, monitoring techniques, and strategies related to the system monitoring
  • Partner in developing and recommending best practice fraud an credit risk management policies for the company

Requirements:

  • More than 10 years’ experience leading credit risk management in a mid- to large-sized consumer lending/service business with a track record of delivering superior financial performance
  • combined experience in financial services and retail with a credit extension program preferred
  • At least 7 years relevant Product Management experience in an agile software product development environment
  • Shown success in delivering software with agile scrum methodologies and other commonly used tools
  • Experience with agile backlog/project management tools
  • Broad awareness of open source and AWS Cloud technologies
  • Additional experience in leadership including people management, team building, and conflict resolution
  • Ability to problem-solve through high-level communication
  • Bachelor’s degree in Business, Computer Science, IT or equivalent experience required
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
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