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The Director of Content leads the editorial direction, editorial operations and cross collaboration with our product and engineering teams to ensure the success and integrity of our content across Microsoft MAI surfaces. In this role, they aim to build experiences that inform and entertain while ensuring high-quality, timely delivery of AI-powered products across MAI Content. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
Job Responsibility:
Develop and implement quality guidelines and workflows for premium AI-powered content experiences across MAI surfaces
Shape editorial guidelines and direction of our AI product experiences through a data driven content strategy and prompt-engineering guidance
Execute established quality guidelines at scale in partnership with product and engineering teams
Lead the development of large editorial projects – design, editorial, product experience – around key tentpole events like World Cup, Met Gala, F1 etc
Oversee weekly, monthly, quarterly editorial planning across all surfaces
Lead cross-functional projects with product, technical, and design teams, influencing scale and editorial outcomes
Drive editorial judgment on nuanced topics, balancing creative, technical requirements, and business objectives
Collaborate with Product and Engineering teams on model evaluation, prompt engineering, and strategic planning
Make data informed decisions that meet audience, editorial, and business objectives
Identify workflow improvements to enhance efficiency and product quality across editorial content product
Work with the VP, Content on audience development, how to bring new and younger audiences into the MSN and Microsoft AI experiences
Requirements:
Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience
3+ years people management experience
Proven experience in driving editorial direction, strategy, and accuracy at scale
Proven excellence in executing editorial judgment and leading editorial direction
Nice to have:
Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience
Proven experience collaborating with product and technical engineering teams
Experience building products for broad audiences at scale