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Director Consumer Sales and Loyalty

United Kingdom, Abingdon · Job Posted May 20, 2026
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Job Description

Is the step up to Director level something you are ready for but there may not be the headroom in your current company? Or are you looking for another Director role that will give you the autonomy to truly transform your sales function, the capability, the culture, the approach. The opportunity to try new ideas, not worry about failing, but fail fast, learn the lessons, and go again? If either resonate, then our new Commercial leader will provide and support this, while you will learn, develop and benefit from their extensive experience. Note: this role is a hybrid role, with at least 3 days per week based in our Abingdon Head Office. Please do consider this before applying. We are of course looking for a track record where you have injected drive and pace, improving revenue, penetration, performance, productivity, conversion rates, etc but this is much more than just acquisition. You will be someone who can and wants to showcase their commercial acumen, an understanding of numbers and how data and insight can be utilised to make informed decisions around sales channels, cost of acquisition, life-time value, retention, aligning with digital and so much more. Then execute them – transform our legacy sales structure into modern growth engines. This is high volume, short lifecycle, B2C sales. This will be familiar, you will have likely worked deskside and in the field, in the shoes of your team members, and progressed through the ranks. This is Monthly subscription sales, so again experience in the same or a similar business would be advantageous. We are already a leading rural full fibre broadband provider, we have done a tremendous amount and have been recognised with National awards. You will take us to the next level and earn the recognition and kudos from your executive team for doing so. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Job Responsibility

  • Transform legacy sales structure into modern growth engines
  • Execute commercial acumen to make informed decisions around sales channels, cost of acquisition, life-time value, retention, aligning with digital

Requirements

  • Track record of injecting drive and pace, improving revenue, penetration, performance, productivity, conversion rates
  • Commercial acumen
  • Understanding of numbers and how data and insight can be utilised to make informed decisions around sales channels, cost of acquisition, life-time value, retention, aligning with digital
  • Experience in high volume, short lifecycle, B2C sales
  • Experience in monthly subscription sales or similar
  • Have worked deskside and in the field, progressed through the ranks

What we offer

  • Generous employer pension
  • up to 8% matched contribution
  • Income protection & life assurance
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
  • Unlimited access to online training and development content via our Learning Management System
  • Long service benefits and monthly employee recognition
  • Enhanced maternity and paternity provisions
  • Flexible working environment
  • Health & Wellbeing initiatives and company funded social events

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