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The Director, Construction & Facilities is responsible for leading the company’s Construction and Facilities functions to support operational excellence, brand consistency, and profitable growth across company-owned and franchise locations. This role is accountable for the planning, execution, and oversight of all construction-related activities including remodels, relocations, conversions, seasonal stores, and capital reinvestment projects, as well as ongoing facilities maintenance and asset lifecycle management.
Job Responsibility:
Leading the company’s Construction and Facilities functions to support operational excellence, brand consistency, and profitable growth across company-owned and franchise locations
Planning, execution, and oversight of all construction-related activities including remodels, relocations, conversions, seasonal stores, and capital reinvestment projects
Ongoing facilities maintenance and asset lifecycle management
Ensuring projects are delivered safely, on time, on budget, and in compliance with all regulatory, brand, and operational requirements
Partnering closely with Operations, Marketing, IT, Finance, and Franchise partners
Owning the development and management of the annual Capital and Facilities budgets
Building scalable processes, vendor accountability, and strong internal controls
Directly leading Construction and Facilities teams, including project managers, facilities managers, and support staff
Recruiting, developing, and performance-managing a high-performing team
Establishing clear roles, accountability, escalation paths, and decision frameworks
Driving a culture of ownership, urgency, and disciplined execution
Leading all construction-related activities for remodels, relocations, conversions, seasonal stores, and capital reinvestment
Ensuring early planning and cross-functional alignment on scope, permitting, health department requirements, IT readiness, and store operations
Overseeing vendor selection, bid processes, contract execution, change order controls, and schedule management
Ensuring all construction activity adheres to brand standards, life-safety codes, and local regulatory requirements
Maintaining tight control over project timelines, costs, and risk mitigation strategies
Providing executive-level visibility into project status, risks, and financial exposure
Overseeing facilities maintenance strategy for all stores, including preventive maintenance, reactive repairs, and lifecycle planning
Owning Corrigo (or equivalent) governance
Leading vendor strategy including national and regional service providers
Managing response to high-risk issues including moisture intrusion, HVAC/R failures, life-safety and compliance matters
Ensuring store uptime and readiness during peak operational periods
Developing asset tracking and disposition plans for tools, equipment, and vehicles
Developing and managing the annual Construction and Facilities capital budgets (>$10MM)
Tracking CapEx and OpEx spend with forecasting accuracy and variance reporting
Ensuring strong financial controls around PAFs, approvals, and capital tracking
Partnering with Finance to align capital deployment with business priorities and ROI expectations
Establishing standardized processes, playbooks, and templates
Driving continuous improvement across construction delivery, vendor performance, and facilities response
Proactively identifying execution risks and implementing mitigation plans
Ensuring compliance with employment, safety, and regulatory requirements in partnership with HR and Legal
Partnering cross-functionally with Operations (Franchise & Company-Owned), Marketing, IT, Legal, HR, and Finance
Supporting Franchise partners by ensuring construction and facilities execution protects brand standards and store performance
Representing Construction & Facilities in executive, FAC, and cross-functional planning forums
Performing other duties as required by business needs
Requirements:
Bachelor’s Degree in business or related field
5–7+ years leading Construction and/or Facilities functions in retail, restaurant, or franchise environments
Proven experience managing complex remodels and regulated jurisdictions (e.g., California)
Strong capital project management and facilities operations background
Demonstrated success leading teams, vendors, and cross-functional stakeholders
Strong executive communication and decision-making skills
Proficiency in Microsoft Office and facilities/work order systems (e.g., Corrigo)