Director, Compliance & Payments Job at Qualia (San Francisco)

Director-Compliance

This role operates within the UK Legal Entity Compliance Oversight (LECO) functi...

Location

United Kingdom , London; Brighton

Salary:

Not provided

Amex

Expiration Date

Until further notice

Requirements

Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress
Superlative verbal and written communication skills with the ability to effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort amongst senior leaders both informally and formally
Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority
Experience delivering large, complex, enterprise-level initiatives with multiple partners under high pressure and tight timeframes
Regulatory (FCA handbook, payments, and consumer credit) experience
Employment eligibility to work with American Express in the UK is required

Job Responsibility

Establish consistent governance, reporting and use of project management tools across LECO to effectively manage projects to drive resolution of risks, issues and challenges related to projects
Understand UK regulatory requirements and expectations and use that knowledge to make informed challenge of regulatory initiatives
Design and deliver LECO’s response to regulatory change initiatives, ensuring delivery meets internal policy standards and evolving regulatory expectations. Be able to move seamlessly between managing regulatory projects and supporting other directors in the provision of regulatory advice
Lead high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside LECO and cross-functional teams
Be a strong leader and team player building trusted relationships across business and control functions, influencing decisions without direct authority
Collaborate with cross-functional teams to ensure strategic alignment across critical stakeholder groups, and provide updates to senior stakeholders and governance forums

What we offer

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Director, Payments & Cash Management Sales

In the role of this Director, Cash Management Sales at Barclays you will have pr...

Location

United States , New York

Salary:

215000.00 - 270000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Working in a fast-paced sales environment
Handling client coverage and maintaining client relationships
Structuring complex corporate banking payment and cash management solutions
Supporting the learning and development of Junior colleagues
Being the voice of the client to product management to help shape the development of our product set
Comfort working in an International Banking environment
Financial Institutions and Non-Bank Financial Institutions experience (preferred but not required)

Job Responsibility

Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies
Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations
Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges
Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered
Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank
Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies
Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement
Manage a business function, providing significant input to function wide strategic initiatives
Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture
Provide expert advice to senior functional management and committees to influence decisions made outside of own function

What we offer

Wellness center equipped with modern amenities, including fitness centres offering a variety of classes and services
Health center providing a range of services, including primary and urgent care, wellness exams, health coaching, and vaccinations
Office features a variety of sophisticated dining options, including a colleague restaurant and a private executive dining room

Fulltime

Director, Payments Operations

As the Director, Payment Operations, you'll be responsible for accelerating paym...

Location

United States , Concord

Salary:

135000.00 - 150000.00 USD / Year

Tripleseat

Expiration Date

Until further notice

Requirements

5-7+ years of experience in payments operations, embedded payments, fintech, or SaaS payments environments
Experience managing and mentoring high-performing teams, with a hands-on and collaborative leadership style
Demonstrated experience supporting payment operations, partner management, and scaling payments infrastructure
Working knowledge of the payments lifecycle, payment systems, and risk & compliance requirements
Experience working with payment processors and integrated payments solutions
Ability to operate effectively cross-functionally and manage relationships with multiple internal and external stakeholders
Analytical and detail-oriented, with comfort using data to inform operational decisions
Experience improving operational processes to increase team efficiency and consistency
Alignment with Tripleseat's company values and commitment to fostering a collaborative, customer-focused work environment

Job Responsibility

Leadership and management of the Payments Operations and Activations team, including hiring, coaching, performance management, and professional development
Own payments activation velocity, time-to-live from software closed won, and operational drivers of payments attach and volume expansion
End-to-end embedded payments operations ownership, ensuring integrated payments function reliably from enrollment all the way to reconciliation
Management of day-to-day relationships and escalations with payment processors, serving as the primary point of contact for operational matters and driving accountability with processors
Definition and enforcement of processor workflows, KPIs, and SLAs for merchant application approvals, support issue escalations, and dispute management
Lead and support payment initiatives, including new payments launches, processor integrations, and merchant migrations - balancing payments economics vs. friction with partners
Tracking and analysis of payments key results, translating data into actionable insights and recommendations for leadership
Partner cross-functionally with Product, Engineering, and Customer Operations teams to ensure alignment and operational excellence
Build and improve operational processes and documentation to support business growth and team effectiveness
Identification of operational inefficiencies and implementation of process improvements to enhance payment performance

What we offer

Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Flexible Paid Time Off
Pet Insurance

Fulltime

Director, Network Compliance

The Director, Network Compliance will perform a key risk management role in the ...

Location

United States , McLean; Richmond; New York

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree or military experience
At least 10 years of legal, compliance, or risk management experience OR at least 9 years of regulatory experience in consumer financial services or payments industry
At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities

Job Responsibility

Collaborate with first and second line functions to analyze the risk management framework for network and merchant services
Provide expert advice and effective challenge on compliance risks impacting network and merchant businesses
Advise business leaders on regulatory requirements and provide guidance on policies, standards, and procedures
Develop expert-level understanding of global network and merchant business processes
Proactively identify trends in business data and emerging external network payments compliance risks
Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations
Ensure ongoing application of compliance requirements to business expansions and new products
Provide effective challenge during network-dependent product planning to ensure necessary compliance controls are in place
Conduct impact assessments on new network-related regulations (e.g., interchange fees) to ensure strategic adjustments comply with Network Conflict guardrails
Develop strong relationships with Business Risk, Legal, and Audit peers for ongoing network compliance integration

What we offer

performance based incentive compensation
cash bonus(es)
long term incentives (LTI)
health, financial and other benefits that support your total well-being

Fulltime

Director, Regulatory Compliance, Asia

As Director, Regulatory Compliance, Asia you will deliver on the regulatory enga...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Bachelor’s / Master’s degree in law from a recognised university or analogous Compliance qualifications / experience
Minimum of 10 years of experience in regulatory compliance in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above
Familiarity with financial regulatory laws, rules, regulations and industry best practices across the Asia region
Significant experience in a variety of regulatory legal or compliance roles, with experience in managing teams across multiple geographies
Experience in dealing with the Monetary Authority of Singapore, Bank Negara Malaysia and other financial services regulators in Asia
Data proficiency - ability to work with data and leverage it for strategic decision-making
Outstanding time management, presentation, and relationship-building skills, coupled with the ability to understand the larger picture while operating in a focused manner
Strong leadership and team management skills, with the ability to motivate and develop high-performing teams
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity

Job Responsibility

Deliver the regulatory engagement strategy for the Airwallex entities in the region
Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes
Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and integrity risk reporting obligations are maintained for all Airwallex Group entities in the region
Support and / or manage on-site exams and inspections (in collaboration with our LRC colleagues)
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business
Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences
Deliver the Compliance Monitoring Program

Fulltime

Director of Compliance and Risk (MLRO)

Safeguard the business while accelerating growth. You’ll evolve our compliance a...

Location

United Kingdom , London

Salary:

Not provided

Shieldpay

Expiration Date

Until further notice

Requirements

Recent experience as a MLRO within the UK FCA regulated sector
Proven senior leadership in either Payments, Banking, or Fintech, with specific experience in scaling early-stage B2B2C organisations
Comprehensive knowledge of FCA, GDPR, AML, and KYC regulations, and their impact on information security and wider business operations
A commercially astute leader who can influence stakeholders at all levels, balancing a hunger for growth with a disciplined approach to risk
You thrive in ambiguity and fast-paced scaling environments. You recognise that early-stage processes are iterative and possess the commercial maturity to calibrate regulatory guardrails against aggressive business growth
You prioritise functional, scalable solutions over theoretical perfection, ensuring compliance supports rather than hinders organizational momentum
You interpret market forces and economic shifts to provide the Senior Leadership team with actionable recommendations, leveraging technology and automation to manage high-volume workloads with precision

Job Responsibility

Strategic Governance: Act as the ultimate authority for the Board/ExCo, aligning strategy and appetite with commercial goals and ensuring effective oversight. Lead high-level engagement with the FCA, SRA, and PSR, managing all regulatory filings, permissions, and institutional relationships
Risk Strategy: Design and implement a comprehensive risk framework, driving continuous improvement through scenario analysis and predictive trend reporting. Partner across the business to embed risk control assessments that balance technical rigor with commercial agility. Act as a "disruptor" to streamline policies and remove operational friction without compromising regulatory integrity
Regulatory Accountability and MLRO Oversight: Serve as MLRO, overseeing all investigations, remedial actions, and responses to potential regulatory or conduct breaches. Evolve AML/KYC frameworks for complex B2B2C models and lead all internal/external audit engagements and banking partner reviews. Drive firm-wide accountability through strategic training and mentorship, shifting compliance from a "blocker" to a business enabler

What we offer

flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance

Director, Legal Compliance – Crypto Mastercard Transaction Services

At Mastercard, we are committed to protecting our network and solutions from bei...

Location

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience in Manager-level crypto compliance or risk management within financial services or payments
Minimum 7 years of progressive experience in cryptocurrency, stablecoins, and money transfer systems
Strong understanding of crypto compliance (AML, KYC, Sanctions, transaction monitoring, investigations), ideally within a regulated fintech or crypto-native environment
Strong understanding of card payments, digital commerce, blockchain analytics, and cross-border payment flows
Minimum 3 years of experience delivering crypto compliance training and presenting case studies to global audiences
Experience in process mapping and compliance framework development
Proven ability to manage onboarding and risk assessments for crypto assets and VASPs
Strong interpersonal skills with the ability to influence and drive results across teams
Excellent attention to detail, problem-solving, and communication skills
Deep knowledge of AML, BSA, USA PATRIOT Act, and OFAC requirements

Job Responsibility

Build and oversee MTS’ Operations Team, which manages AML/Sanctions onboarding, due diligence, transaction monitoring, and investigations for Virtual Asset Service Providers (VASPs) and crypto-related programs
Design, implement, and maintain MTS’ crypto compliance framework, including updates to policies and procedures and management information systems
Lead cross-functional efforts to onboard crypto partners, conduct risk assessments, and develop robust compliance controls
Partner closely with Legal, Regulatory, Risk, Product, and Engineering teams to ensure seamless integration of crypto services
Lead compliance discussions on initiatives such as stablecoin settlements and crypto card programs
Assist with responding to regulatory exams, audits, and inquiries
Oversee the tuning and optimization of blockchain analytics tools used across crypto services
Oversee escalations from the Operations Team utilizing blockchain analytics and traditional compliance tools as needed
Manage and oversee training and guidance to internal teams on crypto compliance tools, risks and investigative techniques including on and off-chain due diligence, advanced on chain analytics
Occasionally support the FIU Team in investigating and reporting crypto-related payments

Fulltime

Director, Payroll Tax & Compliance

Our client is looking for a Director, Payroll Tax & Compliance. The position is ...

Location

United States , Los Angeles

Salary:

160000.00 - 197500.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

8+ years of payroll tax/payroll operations experience in large, multi-state and multi-entity organizations, including remote workforces
10+ years of leadership experience managing and developing teams
Strong knowledge of federal, state, and local payroll tax, wage and hour, garnishment, and compliance requirements
Experience working with third-party payroll tax vendors and supporting audits, issue resolution, and compliance initiatives
Background supporting M&A, payroll integrations, organizational changes, and large-scale payroll operations
Working knowledge of taxation related to global mobility, employee benefits, and equity compensation programs
Proven ability to partner with cross-functional stakeholders, solve complex payroll tax issues, and implement process improvements
Strong communication, leadership, and analytical skills, with proficiency in Microsoft Office applications

Job Responsibility

Oversee payroll tax compliance activities and coordinate with external providers responsible for tax reporting and garnishment administration
Maintain adherence to federal, state, and local tax regulations by ensuring accurate withholding, filings, and payments
Review payroll tax balances, reconcile tax-related data, and support year-end wage and tax reporting requirements
Evaluate complex tax scenarios involving employee relocations, stock compensation, benefits programs, and multi-jurisdiction taxation
Coordinate tax withholding processes for globally mobile employees and partner with external advisors as needed
Provide technical expertise on payroll tax regulations, legislative updates, and compliance considerations
Support business changes such as acquisitions, entity formations, restructurings, and expansion into new locations
Monitor vendor performance against service expectations and facilitate resolution of processing or compliance issues
Handle tax notices and agency correspondence through investigation, escalation, and corrective action processes
Participate in audits and government inquiries by preparing documentation and resolving identified discrepancies

Fulltime

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Director, Compliance & Payments

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