Director, Commissions & Incentives

• Accountable for all frontline, field, and internal reporting & KPI metrics related to commissions
• Responsible for coordinating all User Testing and Audit functions within the organization, including the development and implementation of quality assurance and continuous improvement programs
• Serves as a business partner and provides senior-level operations counsel and feedback to guide discussions and strategies related to the channel
• Responsible for end-to-end commissions system experience and execution processes
• Partner cross-functionally to develop new operational processes in support of products/services, sales initiatives, strategy, organizational change, and other key initiatives across critical internal and external collaborators
• Hire and lead a professional operations and reporting support team (as needed)
• inspire to high levels of performance and alignment with what we value
• Also responsible for other Duties/Projects as assigned by business management as needed

• More than 10 years’ experience leading and managing sales operation duties in business or corporate environment
• Leadership - Shown leader with ability to network and establish relationships to efficiently solve business problems
• Collaboration -Strong development leader who can effectively collaborate with the support team. Ability to understand business needs through collaboration with Sr. Director/VP of Sales Operations
• Business Growth - Experience working in growth environments and a proven change agent
• Business Operations -Demonstrated ability to effectively lead a large and organizationally complex operation and collaborate efficiently with other parts of the organization
• Peer Counseling - Experienced working with/counseling senior-level leadership and supporting change management initiatives
• Telecommunications - Background in the telecommunications industry or consumer technology with cross-cultural and frontline audiences is a plus
• Customer Oriented - Customer focused
• People Management & Development - Has awareness of each team member’s career goals
• facilitates development discussions
• and provides challenging tasks and assignments to promote development
• Bachelor’s Degree
• Masters Preferred
• At least 18 years of age
• Legally authorized to work in the United States

Telecommunications - Background in the telecommunications industry or consumer technology with cross-cultural and frontline audiences is a plus

• medical insurance
• dental insurance
• vision insurance
• flexible spending account
• 401(k)
• employee stock grants
• employee stock purchase plan
• paid time off
• up to 12 paid holidays
• paid parental and family leave
• family building benefits
• back-up care
• enhanced family support
• childcare subsidy
• tuition assistance
• college coaching
• short- and long-term disability
• voluntary AD&D coverage
• voluntary accident coverage
• voluntary life insurance
• voluntary disability insurance
• voluntary long-term care insurance
• mobile service & home internet discounts
• pet insurance
• commuter and transit programs
• year-end bonus