Director, Commercial Customer Success and Account Management

Director, Commercial Customer Success and Account Management - EMEA

Navan is looking for an exceptional Director, Commercial Customer Success and Ac...

Location

France , Paris

Salary:

Not provided

Navan

Expiration Date

Until further notice

Requirements

7+ years of experience in Account Management, Customer Success, Implementations, Sales or similar customer-facing roles within high-growth SaaS or technology companies
3+ years of leadership experience, managing managers or large teams
Proven track record of scaling account management teams and achieving revenue and renewal targets
Strong experience in the travel and expense industry is highly preferred
Expertise with MEDDPICC or Command of the Message methodologies
Exceptional communication and relationship-building skills, including experience engaging with C-level executives
Strong project management, analytical, and problem-solving skills, with a bias for action
Paris-based role (or willing to relocate)
Fluency in English required

Job Responsibility

Scale and lead the Commercial Customer Success segment, building a high-performing team of Customer Success Managers across UK, France and DACH
Own all post-sales activities for Commercial customers, including onboarding, adoption, renewals, upsells and expansion
Partner closely with Sales and Implementation to ensure smooth transitions and fast onboarding for new Commercial customers
Develop and execute strategic account management frameworks specifically tailored to scale the Commercial segment
Establish performance goals and KPIs for your team, ensuring accountability and alignment with growth objectives
Act as an escalation point for key Commercial accounts and support CSMs in executive-level conversations
Build strong cross-functional partnerships to advocate for Commercial customer needs and influence the product roadmap
Analyze Commercial portfolio performance, forecast revenue growth, and proactively address risk to ensure retention and expansion
Create and implement process improvements to enhance scalability, efficiency, and customer experience in the Commercial and Scaled segment
Serve as a player-coach, modeling best practices for customer engagement, QBRs, and executive business reviews

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance
Lunches and happy hours

Fulltime

Director, Commercial Customer Success and Account Management - EMEA

Navan is looking for an exceptional Director, Commercial Customer Success and Ac...

Location

United Kingdom , London

Salary:

Not provided

Navan

Expiration Date

Until further notice

Requirements

7+ years of experience in Account Management, Customer Success, Implementations, Sales or similar customer-facing roles within high-growth SaaS or technology companies
3+ years of leadership experience, managing managers or large teams
Proven track record of scaling account management teams and achieving revenue and renewal targets
Strong experience in the travel and expense industry is highly preferred
Expertise with MEDDPICC or Command of the Message methodologies
Exceptional communication and relationship-building skills, including experience engaging with C-level executives
Strong project management, analytical, and problem-solving skills, with a bias for action
London-based or willing to relocate
Fluency in English required

Job Responsibility

Scale and lead the Commercial Customer Success segment, building a high-performing team of Customer Success Managers across UK, France and DACH
Own all post-sales activities for Commercial customers, including onboarding, adoption, renewals, upsells and expansion
Partner closely with Sales and Implementation to ensure smooth transitions and fast onboarding for new Commercial customers
Develop and execute strategic account management frameworks specifically tailored to scale the Commercial segment
Establish performance goals and KPIs for your team, ensuring accountability and alignment with growth objectives
Act as an escalation point for key Commercial accounts and support CSMs in executive-level conversations
Build strong cross-functional partnerships to advocate for Commercial customer needs and influence the product roadmap
Analyze Commercial portfolio performance, forecast revenue growth, and proactively address risk to ensure retention and expansion
Create and implement process improvements to enhance scalability, efficiency, and customer experience in the Commercial and Scaled segment
Serve as a player-coach, modeling best practices for customer engagement, QBRs, and executive business reviews

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance
Lunches and happy hours

Fulltime

Global Account Director

This role leads the relationship and commercial strategy for one or more of Beld...

Location

United States , Chicago

Salary:

160000.00 - 190000.00 USD / Year

Belden, Inc

Expiration Date

Until further notice

Requirements

Deep experience in complex B2B environments (industrial, technology, automation, networking, or adjacent sectors) with strong understanding of customer ecosystems, buying centers, and market dynamics
Proven ability to translate industry trends, competitive landscapes, and customer business models into account growth strategies
Expertise in consultative and value-based selling approaches focused on long-term partnerships rather than transactional sales
Ability to identify enterprise-level opportunities, shape customer strategy, and position solutions tied to measurable business outcomes
Proven success managing global or strategic accounts with significant revenue responsibility and multi-year growth plans
Experience navigating complex customer organizations, multi-site deployments, and long sales cycles involving multiple decision makers
Strong capability in developing and executing comprehensive account plans including growth targets, stakeholder mapping, competitive strategy, and risk mitigation
Data-driven mindset with ability to translate insights into actionable plans that drive revenue, margin, and long-term customer value
Demonstrated ability to engage, influence, and build trust with senior executive stakeholders both internally and externally
Confident communicator who can lead high-stakes discussions, present strategic value propositions, and navigate complex commercial negotiations

Job Responsibility

Own the global account strategy and customer relationship, serving as the single point of accountability for multi-year growth, alignment, and partnership outcomes
Deliver annual revenue and margin growth by expanding solution penetration and increasing share of wallet across Belden’s products, solutions, software, and services portfolio
Strengthening executive and C-level relationships through joint engagement with Account's Executive Sponsor and customer's executive leadership reinforcing Belden’s strategic role as a trusted technology partner
Drive executive engagement and governance, leading QBRs, strategic planning, and co-innovation sessions to secure sponsorship and ensure measurable progress
Develop and execute multi-year strategic collaborations, including technology roadmap alignment, joint development, and innovation pilots that position Belden as a long-term technology partner
Ensure flawless global execution of account plans through funnel coverage, milestone tracking, and proactive risk and opportunity management
Lead cross-regional alignment (AMS, EMEA, APAC) to maintain a unified Belden approach across Account’s buying centers/business units
Coordinate cross-functional teams (Sales, Channel Partners, PLM, Technical consulting, Services, Operations) to deliver consistent value, resolve issues, and maintain commercial and operational alignment
Integrate vertical and segment strategies into account planning, linking customer priorities with Belden’s offerings and growth initiatives
Represent the customer’s voice within Belden, influencing product, service, and solution roadmaps to ensure relevance and strengthen long-term partnerships

What we offer

health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities

Fulltime

New

Head of Customer Experience, EMEA

We are looking for a Senior Director to lead our EMEA Customer Experience organi...

Location

United Kingdom , London

Salary:

Not provided

Culture Amp

Expiration Date

Until further notice

Requirements

Significant experience in B2B SaaS at a senior management level
Extensive experience managing 'leaders of leaders' (Directors/Managers)
Experience managing large P&Ls and distributed teams across the EMEA region
Experience managing diverse functions beyond just 'CS'
Understanding of the mechanics of Renewals/Forecasting
Experience leading technical or advisory teams (Professional Services, Consulting, or People Science)
Track record of stepping into complex operational environments, diagnosing root causes, and implementing structure to scale
Comfortable owning a retention number
Understanding of how to partner with Sales to drive expansion and protect the base
Ability to hold your own in a negotiation with a Procurement team or a CHRO

Job Responsibility

Lead the Regional Strategy
Own the EMEA Region
Define the post-sales strategy for the region
Adapt global playbooks to fit the nuances of the UK, DACH, and emerging markets
Operate with significant autonomy
Make high-velocity decisions to drive regional growth
Executive Partnership
Be the primary counterpart to the VP of Sales, EMEA
Align on everything from forecast accuracy to go-to-market strategy
Orchestrate a Unique Multi-Disciplinary Team

What we offer

Employee Share Options Program
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program available from day 1
5 Social Impact Days a year
MacBooks for you to do your best & a work from home office budget

Fulltime

Senior Director Pricing

Foundever are looking for a new EMEA Senior Pricing Director, reporting to the L...

Location

United Kingdom , Any Location

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

At least 10 years in Commercial roles in Professional Services or Tech industries
Hands-on experience in managing B2B engagements and negotiating with large client organizations
Prior roles in Customer Success, Pricing, Solutions or Management Consulting are valued
Bachelor/Master degree in Business Administration or related field, or graduated from a Business/Engineering School or a top tier University
Accounting & Auditing skills / qualifications (AAT, ACCA, ACA, CIMA are a plus but not essential)
Fluent English – both conversational and written
Candidates with French or German languages is preferred
Excellent knowledge of Excel for modelling and MS Office suite (Word, PowerPoint...)
Knowledge of CPQ (Configure Price Quote) or other SAAS Pricing tools is a strong plus
Knowledge of AI generative tools such as ChatGPT, Jasper and similar is a plus

Job Responsibility

Support the qualification of new opportunities when needed
Deliver Strategic Pricing for large, complex, international deals mixing Contact Centre business and Tech solutions
Model our commercial offers and shape bespoke commercial models, specific to the outsourcing industry
Manage Executive Reviews with Foundever leadership, assess risks and propose mitigation plans
Work with Clients and Internal stakeholders to efficiently close contracts
Assist with Transition from Sales to Delivery teams
Steer Deal Owners (Business Developers, Account Managers...) in their commercial discussions with clients, until closing deal and contract signature
Engage on and own high-profile projects – for instance: design and launch of new tools, commercial strategy, account recovery plans…
Design and shape new commercial models for new offers (new product and service lines, new technologies, new delivery locations…)
bring new commercial models to life

Regional Marketing Director EMEA

The Regional Marketing Director, EMEA is responsible for leading and executing t...

Location

United Kingdom , London

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, or related field
MBA or advanced degree preferred
Minimum 12–15 years’ marketing leadership experience, including at least 5+ years in multi-country/regional leadership roles
Demonstrable experience overseeing a large marketing budget, P&L accountability, and delivering measurable growth
Proven track record in highly matrixed, global organizations
Deep understanding of EMEA markets—the cultural, regulatory, channel, and consumer/customer differences
Strong strategic thinking, analytical mindset, and ability to translate insights into action
Excellent leadership, team-building, communication, influencing, and stakeholder management skills
Experience in digital marketing, demand generation, content & communications, event marketing
Comfort with ambiguity and ability to execute in fast-paced, high-change environments

Job Responsibility

Develop and own the EMEA marketing strategy, aligned with global brand/marketing direction, tailored to regional market realities
Define annual and multi-year marketing plans, investment priorities, and growth targets by country/segment
Lead brand building and development efforts across EMEA towards a steep and sustained brand awareness growth in key markets encompassed by a strong brand identity and architecture
Conduct market diagnostics (insights, competitor, customer) to identify high-opportunity markets, gaps, and regional levers
Drive segmentation, targeting, and positioning strategies localized to key markets while maintaining brand consistency
Lead the creation of regional customer value proposition and trade value proposition in full alignment to regional strategy and focused on key priority segments
Development of market-driven trade marketing programs/initiatives and full in-market execution throughout the region
Translate marketing strategy into demand generation, digital, product marketing, trade/channel, and partner activation plans
Partner with regional sales leadership to align lead generation, pipeline-building, and revenue goals
Own the marketing P&L for EMEA: budgeting, forecasting, tracking, performance reviews, and reallocation decisions

New

Director, Field Marketing & ABM

At Intercom, we believe great marketing doesn’t just generate attention, it driv...

Location

United States , San Francisco

Salary:

226800.00 - 295625.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8–12+ years of experience in B2B SaaS field marketing, revenue marketing, or demand generation
Proven success building and scaling global field programs tied directly to pipeline and revenue
Hands-on experience running ABM programs for enterprise and strategic accounts
Experience partnering deeply with Sales leadership and Revenue Operations
Experience managing globally distributed teams
Strong commercial and GTM orientation, you think in pipeline, not just campaigns
Highly data-driven with experience owning ROI measurement and attribution models
Exceptional organizational and execution skills
Strong stakeholder management and cross-functional influence
Clear, confident communicator who can align teams around shared goals

Job Responsibility

Own Global Field Marketing Strategy
Define and lead Intercom’s global field marketing strategy across North America, EMEA, and APAC
Build region-specific plans aligned to GTM priorities, territory strategy, and pipeline goals
Translate company objectives into field programs that directly impact revenue
Build and Scale ABM Events
Own Intercom’s global ABM Events motion (1:1, 1:few, and 1:many programs)
Partner with Sales and RevOps on target account selection and segmentation
Design personalized campaigns that drive enterprise pipeline, deal velocity, and expansion
Deliver High-Impact Experiences
Lead strategy and execution for field events, executive programs, customer marketing activations, and flagship moments

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews—great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

New

Software Engineer

Imagine building systems that think in microseconds — algorithms that move milli...

Location

Slovakia , Bratislava

Salary:

80000.00 - 150000.00 EUR / Year

Wincent

Expiration Date

Until further notice

Requirements

Senior Engineering Expertise: 5+ years of experience with expert systems and custom libraries development
Ownership & Problem Solving: Be a 'manager of one' who owns their agenda and delivers results
Strong Analytical Thinking: Mathematical intuition and strong problem-solving skills to analyze data and develop efficient solutions
Collaborative Spirit: Teamwork, communication, and collaboration are essential
Systems Thinking: Strong understanding of distributed systems, scalability, and performance optimization
Culture Fit: Say things as they are, answer questions truthfully, leave ego at the door, challenge decisions when you disagree, and once a decision is final, commit and deliver your best

Job Responsibility

Cooperate with quantitative researchers and traders to design new trading algorithms
Improve existing trading strategies and their trading performance and flexibility
Use your skills to make our algorithms faster and decrease latencies between components

What we offer

Equity is a part of your compensation package
Fund Investment: opportunity to invest in our flagship multi-strategy fund
Relocation support if needed
Unlimited paid vacation
Flexible working time

Fulltime

Director, Commercial Customer Success and Account Management - EMEA

Navan

Location:
Germany , Berlin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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