Director, Commerce

• Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback
• Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues
• Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests
• Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way
• Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more
• Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday
• Maintain team morale and motivation as we operate in a hybrid work environment
• Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team
• Contribute to all hiring, team structuring, and account resourcing decisions in the team
• Travel required, based on client needs

• 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries, or in a similar industry and role
• An expert in the fundamentals of Commerce (search, display, video, content, promotion, etc.)
• Proven track record prioritizing in a fast-paced environment with competing internal and external priorities
• Team player with a genuine desire to contribute to the overall success of Flywheel
• Team management experience, with demonstrated leadership, mentoring and coaching skills
• Strong business acumen, problem solving & analytical skills
• Excellent communication and organizational skills
• Results driven with strong customer focus
• Experience in presenting and influencing at Executive level
• Ability to quickly adapt to changing environments
• Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity to defeat barriers
• Proactive and independently motivated
• Intellectually curious and a quick learner

Proven Commerce experience (Media and Retail, though we appreciate and anticipate you might have a strength in one vs the other)

• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• Employee Resource Groups (ERGs)