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We are looking for a Director Cloud Solution Architect (CSA) Manager, specializing in security, who is passionate about leading a team of architects who drive our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a people management role with accountability for a portfolio of customers and a portion of the Microsoft business results. The role is flexible in that you can work up to 50-75% from home.
Job Responsibility:
Live Microsoft’s culture, values and leadership principles
Model our culture and values by leading your team through change
Coach your team’s’ performance through healthy, candid conversations
Care for your team by engaging in skills and capability discussions
Build and maintain a diverse and inclusive team
Foster a continuous self-learning culture and drive technical intensity
Hire, on-board, develop, and coach Cloud Solution Architects
Lead, coach team to empower customers to realize business value by effectively operationalizing Microsoft Security solutions
Lead, coach team to drive operational excellence
Must possess exceptional cross-team collaboration and communication
Coach the team to develop Customer Success opportunities
Lead your team to deliver positive Customer Satisfaction
Increase time for you and your team to invest in customers and partners
Learn It All: Role model the self-learner mindset
Coach your team to engage in relevant communities to share expertise
Help your team deliver Microsoft's comprehensive security story
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience
7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
Active U.S. Government Top Secret Security Clearance
U.S. citizenship
Ability to pass Microsoft Cloud background check
Nice to have:
7+ years of experience working in a customer-facing role mapping customer outcomes to technical solutions, driving technical adoption, handling customer escalations, or leading technical projects, teams, or functions
Learn-it-all mindset in staying up to date with new security scenarios and solutions, and a strong established understanding of the security industry, Microsoft Security, and competitive solutions/services
Can be demonstrated by engaging industry or technical certification in Security (e.g., Microsoft Security Technologies, Cloud Security, OCSP, GIAC Certifications, or similar security operations/response)
Experience or ability to provide thought leadership to incubate new cybersecurity capabilities or services
Demonstrated ability applying cloud and/or AI solutions to help solve enterprise or cybersecurity mission challenges
Demonstrated ability of leading teams of technical security professionals in operationalizing threat intelligence, modernizing security operations, usage or development of solutions to help customers realize value from their security investments
Experience and understanding of sales processes, tools, and operations