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The Director of Cloud Services at NTT DATA will lead a team of Sales Managers to drive sales performance and achieve targets in the Managed Services sector. The role requires significant experience in sales methodologies, client engagement, and leadership. A bachelor's degree in business or marketing is required, along with certifications in ITIL and Service Management. The ideal candidate will possess strong financial acumen and negotiation skills, with a focus on operational excellence and team collaboration. This position offers an opportunity to make a significant impact in a diverse and innovative environment.
Job Responsibility:
Identifies market and client needs related to Managed Services/Services in the region and/or country.
Drives the regional development of the Group Services Product, Managed Services/Services portfolio vision and roadmap.
Increases region’s adoption to global services, standards, and service architectures.
Acts as the interface between region GTM Sales Directors, Client Partners in the country, and region Product Development teams.
Manages a team of sales managers to ensure the achievement of MS Sales targets.
Owns Managed Services/Services profit and loss, including revenue and operating profit and related TCV GP of Managed Services/Services bookings.
Responsible for the co-ordination of the activities of sales teams, setting and measuring performance targets.
Assists teams to deliver the best business outcome, ensuring a favorable price and protecting margins.
Plans and organizes multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
Sets aggressive account strategies for regional accounts and support them to exploit all opportunities within this client base.
Provides assistance and coaching to their teams in order to drive the execution of the strategy across the segments they are responsible for.
Executes the sales strategy by making decisions that influence people, process and technology.
Requirements:
Significant knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process, sales methodologies, tools and processes.
Significant knowledge base on industry verticals as well as Managed Services/Services solutions.
Significant management and leadership skills and ability to think at a strategy level.
Excellent written and oral communication abilities coupled with excellent interpersonal skills to engage with a variety of stakeholders at a senior leadership level.
Significant business and financial acumen, with the demonstrable ability to perform cost benefit analysis and manage the budget of a team.
Political savvy with significant business negotiation. influencing and conflict resolution abilities.
Demonstrate excellent presentation skills, innovative and have a formidable client orientation aptitude.
Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met
Significant knowledge in services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios offers and GTM solution areas.
Significant knowledge in core Managed Service portfolio offers artefacts, techniques, demos, tools and deliverables.
High achieving, ambitious, and results oriented.
Significant knowledge of SAFe/Scrum/Agile methodology (scale agile framework enterprise)
Bachelor's degree or equivalent in business or marketing or a related field.
Certification and working knowledge of ITIL, Service Management and Integration preferred.
Certified Professional Salesperson (CPSP) preferred.
Significant experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context.
Significant experience in coordinating sales individuals within a similar industry, dealing with Managed Services portfolio of services.
Significant client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
Significant experience in relevant services and products and understanding of industry best practices