Director - Cloud Services Job at NTT DATA (Mumbai)

Job Description

The Director, Services Sales is a leadership role, responsible for managing a team of Sales Managers to drive the achievement of sales targets through the allocation of territories and targets resulting in outstanding sales performance. This role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them. The Director, Services Sales ensures the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

Job Responsibility

Identifies market and client needs related to Managed Services/Services in the region and/or country
Drives the regional development of the Group Services Product, Managed Services/Services portfolio vision and roadmap
Increases region’s adoption to global services, standards, and service architectures
Acts as the interface between region GTM Sales Directors, Client Partners in the country, and region Product Development teams
Manages a team of sales managers to ensure the achievement of MS Sales targets
Owns Managed Services/Services profit and loss, including revenue and operating profit and related TCV GP of Managed Services/Services bookings
Responsible for the co-ordination of the activities of sales teams, setting and measuring performance targets
Assists teams to deliver the best business outcome, ensuring a favorable price and protecting margins
Plans and organizes multiple work outputs by assigning priorities and continuously reviewing objectives and goals
Sets aggressive account strategies for regional accounts and support them to exploit all opportunities within this client base
Provides assistance and coaching to their teams in order to drive the execution of the strategy across the segments they are responsible for
Executes the sales strategy by making decisions that influence people, process and technology

Requirements

Significant knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process, sales methodologies, tools and processes
Significant knowledge base on industry verticals as well as Managed Services/Services solutions
Significant management and leadership skills and ability to think at a strategy level
Excellent written and oral communication abilities coupled with excellent interpersonal skills to engage with a variety of stakeholders at a senior leadership level
Significant business and financial acumen, with the demonstrable ability to perform cost benefit analysis and manage the budget of a team
Political savvy with significant business negotiation. influencing and conflict resolution abilities
Demonstrate excellent presentation skills, innovative and have a formidable client orientation aptitude
Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met
Significant knowledge in services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios offers and GTM solution areas
Significant knowledge in core Managed Service portfolio offers artefacts, techniques, demos, tools and deliverables
High achieving, ambitious, and results oriented
Significant knowledge of SAFe/Scrum/Agile methodology (scale agile framework enterprise)
Bachelor's degree or equivalent in business or marketing or a related field
Significant experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context
Significant experience in coordinating sales individuals within a similar industry, dealing with Managed Services portfolio of services
Significant client engagement and consulting experience coupled with solid experience in client needs assessment and change management
Significant experience in relevant services and products and understanding of industry best practices
Significant partner/vendor relationship management experience
Significant experience with SAFe/Scrum/Agile methodology (scale agile framework enterprise)
Significant business development and pre-sales experience
Significant experience as a people manager / leader gained within a quota driven sales environment

Nice to have

Certification and working knowledge of ITIL, Service Management and Integration preferred
Certified Professional Salesperson (CPSP) preferred

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Director - Cloud Services

Job Description

Job Responsibility

Requirements

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