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The Director, Clinical Services is responsible for the planning, direction, coordination, supervision, evaluation and provision of all clinical services provided by the assigned facility location.
Job Responsibility:
Mission & Values Adherence: Champion CHI Health at Home and CommonSpirit Health's mission, values, strategic goals, and high standards of customer service
Ethical Conduct & Compliance: Uphold the Corporate Compliance Program
Operational Support: Provide prompt and professional assistance to office and clinical staff
Quality Care Oversight: Direct the accurate, complete, and timely provision of quality patient care and services, ensuring individualized patient plans of care are appropriate and in compliance with all regulatory, operational, and financial requirements
Clinical Record Compliance: Assure the accuracy, completeness, and timeliness of all clinical records, meeting regulatory, operational, and financial requirements
EMR Workflow Completion: Guarantee that all HCHB clinical workflow for both the Director of Clinical Services (DCS) and Manager of Clinical Services (MCS) is completed and current by the end of each business day
Outcome Monitoring & Improvement: Monitor clinical outcome results (utilizing SHP and company data), develop, and implement plans for continuous improvement
Clinical Performance Management: Monitor and evaluate clinical performance measures, including productivity standards, documentation completion standards, and patient care management, developing and implementing action plans based on results
Clinical Documentation Expertise: Ensure the ongoing development of clinical employee knowledge, understanding, and appropriate completion of OASIS, initial and ongoing physician orders, and all other clinical documentation tools
Information Dissemination: Ensure accurate, complete, and timely communication of regulatory, operational, and financial information to clinical and applicable office associates
Performance Excellence: Establish and manage an "expectation of excellence," maximizing direct reports' contributions through goal alignment, frequent coaching, mentoring, and accurate performance feedback
Staffing & Productivity: Ensure appropriate staffing levels are maintained, promote staff competency, and monitor nursing, intake, and dietitian productivity
Associate Development: Provide education and training in support of career goals and organizational objectives, promoting positive associate morale through team spirit, belonging, and recognition
Branch Involvement: Actively participate in branch activities such as strategic planning, Professional Advisory Group meetings, budget development, financial performance analysis, and provide sales support when necessary
Administrator of Record: May serve as the Administrator of Record with the State Regulatory agency
Requirements:
Current RN license (BSN preferred), Physical Therapist license, or Occupational Therapist license in good standing
CPR or BLS certification (current)
Three years of management experience required
Two years of home care or hospice experience required
one year in hospital nursing preferred
What we offer:
Generous annual bonus opportunity based on company performance