Director Client Development Job at frog (London)

Job Description

We are seeking a commercially savvy consulting leader that is able to drive impact with our frog brand into accounts in one of the following industries; Consumer Goods, Retail, Finance, Public, Energy & Utilities. The selected account is part of a broader Capgemini Group account strategy where the next evolution is to have frog leading the client conversation as business reinvention and experience partner.

Job Responsibility

Drive impact with our frog brand into accounts in one of the following industries
Consumer Goods, Retail, Finance, Public, Energy & Utilities
Lead the client conversation as business reinvention and experience partner
Set and drive account strategy
Drive business development initiatives in a complex consultative selling environment
Help clients navigate challenges to scale AI effectively within their business

Requirements

Experience (10–15 years) – Demonstrated success operating in complex consultative selling environments, ideally within large enterprise or multinational contexts
Account Strategy Leadership – Ability to define, articulate, and execute a strategic account vision for frog, in close collaboration with the Capgemini Group Client Partner, ensuring alignment with broader group objectives
Commercial Acumen – A proven track record of driving measurable commercial outcomes. Skilled in building C‑suite and C‑1 relationships, shaping demand, and leading commercial processes including RFP/RFI responses, SOW creation, pricing, and negotiations
Digital Transformation Expertise – Acts as a trusted advisor on end‑to‑end digital transformation journeys across business, experience, technology, and operating models
Technology Fluency – Strong understanding of the technology landscape and how emerging solutions—AI, data, platforms, cloud—amplify frog’s value proposition across strategic buying centres
People Leadership – Demonstrated experience mentoring, coaching, and developing high‑performing teams while fostering a diverse, inclusive, and collaborative culture
Excellent Communicator – Exceptional written and verbal skills, with an ability to translate complex ideas into compelling narratives and data-driven stories for senior stakeholders. Dutch language proficiency is preferred but not mandatory
Innovative Mindset – Passion for innovation and hands‑on familiarity with advancements in data, AI, machine learning, and experience technologies, with the ability to guide clients on scaling these responsibly

Nice to have

Industry Expertise – Deep knowledge of the specific target industry (e.g., Financial Services, Energy, Consumer Products, Public Sector, Healthcare, etc.), including market dynamics, regulatory context, and competitive landscape
Design & Experience Background – Familiarity with design-led methodologies such as service design, design thinking, product discovery, or user research, and how these are applied in end‑to‑end transformation
Innovation Delivery Experience – Experience shaping and launching new digital products, services, or business models, from concept to market activation
AI & Data Transformation Delivery – Hands‑on experience leading AI or data-driven transformation programs, including operating model design, governance frameworks, and scaling approaches
Partner Ecosystem Engagement – Existing relationships with relevant technology partners (e.g., AWS, Microsoft, Google, Adobe, Salesforce, SAP) and experience co‑selling and co‑delivering with partners
Thought Leadership – A track record of representing organisations externally through keynote speaking, publishing insights, or contributing to industry forums
Global or Multi‑Market Experience – Demonstrated ability to operate across cultures and geographies, navigating complex stakeholder environments
Entrepreneurial / Start-up Experience – Experience in building or scaling a venture, practice, or capability from the ground up

What we offer

Flexible benefits options
Variable element dependent on grade and on company and personal performance
Positive work-life balance
Hybrid working
Flexible working arrangements
Employee wellbeing support
Trained ‘Mental Health Champions’
Access to wellbeing apps such as Thrive and Peppy

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Director Client Development

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