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Capital One is seeking a result oriented and data-driven Marketing Director to fill a critical position within the Global Payment Network organization. In this role, the Director will orchestrate multi-channel initiatives to ensure acceptance and enablement readiness throughout the payment's ecosystem. The audience includes merchants, acquirers, enablers, and other network participants. The role focuses on leading strategic efforts in channel distribution, vendor partnerships, merchant analytics, and partner enablement, all aimed at driving operational excellence and enhancing the market impact of Network acceptance.
Job Responsibility:
Develop and execute go-to-market plans across direct and indirect distribution channels
Align channel strategies with MSA analysis, merchant segmentation data and regional/MCC market dynamics
Collaborate with Sales, Customer Experience, Operations and Analytics teams to ensure channel readiness
Oversee vendor selection, onboarding, and performance evaluation
Negotiate contracts and service-level agreements (SLAs)
Implement governance frameworks to ensure compliance and operational efficiency
Lead merchant segmentation and behavioral analysis to inform strategy
Partner with Analytics to develop channel distribution models, dashboards and insights
Translate analytics into actionable recommendations for channel teams
Build and manage strategic relationships with payment processors, enablers, and ecosystem partners
Identify co-marketing, integration, and joint solution opportunities
Represent the company in industry forums and partner engagements
Requirements:
Bachelor’s Degree or Military Experience
At least 10 years of professional experience at a media or advertising agency, research firm, or corporate environment in a consumer-focused role (media strategist, communications planner, strategic planner, account planner, data strategist, etc.)
Nice to have:
MBA preferred with marketing relevant coursework (esp. Market Research, Marketing, Sociology, Psychology, Behavioral Economics)
Experience with Payments& Financial Services
What we offer:
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being