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Director, Business Platform Strategy

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Albany

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

100000.00 - 231540.00 USD / Year
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Job Description:

The Director of Business Platform Strategy is a highly strategic leadership role responsible for defining the business strategy, requirements, and roadmap for shared capabilities that serve as the foundation of HealthSpire products. This role partners closely with Product, finance, engineering, and other cross‑functional teams to design, build, maintain, and continuously advance reusable capabilities that enable scale, consistency, and innovation across the HealthSpire portfolio. The Director serves as the business owner for capabilities—ensuring clear business outcomes, strong governance, disciplined execution, and adoption across teams.

Job Responsibility:

  • Partner with Product Owners across the HealthSpire portfolio to understand product vision, priorities, and capability needs
  • Deeply understand the member experience across the products, and drive the strategy for a consolidated experience
  • Translate individual product needs into a strategic consolidated capability strategy, identifying opportunities to build once and leverage across multiple products
  • Define and maintain a prioritized, continuously managed capability backlog
  • Establish a clear roadmap for current and future capabilities that supports product growth and long‑term platform scalability
  • Define clear business outcomes, success metrics, and targets for each capability initiative
  • Partner closely with Engineering teams to translate business requirements into executable solutions
  • Serve as the primary business lead for capability delivery
  • Oversee quality assurance from a business perspective
  • Ensure standardized playbooks, operating procedures, and training materials are developed for each capability
  • Lead change management efforts to drive adoption and effective use of capabilities across product teams
  • Maintain close alignment with Product teams to anticipate changes in product strategy
  • Continuously assess existing capabilities to identify opportunities to consolidate, optimize, or retire redundant solutions
  • Identify and evaluate opportunities to leverage automation and AI to enhance capability performance, efficiency, and scalability
  • Own and manage budgets associated with capability initiatives
  • Clearly define and articulate what is in scope
  • Proactively identify risks, develop mitigation strategies, and partner with stakeholders to address issues
  • Provide transparent and regular updates to business partners and leadership on progress, risks, and outcomes
  • Lead and develop a team through direct and indirect management
  • Operate effectively in a highly matrixed environment, influencing without direct authority when needed
  • Establish strong partnerships and drive alignment across business, product, engineering, and technology teams

Requirements:

  • Highly strategic thinker with the ability to translate vision into executable plans
  • Proven ability to thrive in cross‑functional, highly collaborative environments
  • Strong capability to navigate ambiguity, define scope, and set clear boundaries
  • Demonstrated success working across both business and technical teams
  • Experience leading teams through direct and indirect people management
  • Strong process discipline with solid project and program management skills
  • Excellent communication skills, including the ability to influence senior stakeholders
  • 10 + years of experience in business strategy, technology strategy, or a relevant role
  • 5 + years of experience in a people management role
  • 3+ years of experience in the healthcare industry
  • Bachelor's degree
  • may consider comparable work experience
What we offer:
  • Affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • retiree medical access

Additional Information:

Job Posted:
March 25, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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