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Amgen Logo Amgen · -

Director Business Performance

United States, New Albany 197814.00 - 232452.00 USD / Year · Job Posted February 13, 2026
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Job Description

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Job Responsibility

  • Oversee and facilitate site strategic planning processes and support the output of the site strategic review through coordination and follow-through of key actions
  • Create, manage and track site goals
  • Lead and develop a team responsible for site-wide programs including productivity portfolio management, PMO, operational excellence, digital transformation, business continuity and risk management, business resilience, continuous improvement, new hire training and training, and performance management
  • Responsible for business and process data management and analytics as well as advanced scheduling, capacity and headcount modeling
  • Partner with Corporate Affairs and manage site incentive programs
  • Conduct facility fit analysis for new processes
  • Perform Chief of Staff functions for the site, such as coordinate executive visits, presentations, and logistics for high-profile leadership agendas
  • Drive business transformation by advancing digital capabilities and fostering collaboration with adjacent business units to make valuable contributions
  • Coordinate executive visits, presentations, and logistics for high-profile leadership agendas
  • Leader and coordinate materials for SLT meetings and governance forums

Requirements

  • Doctorate degree and 4 years of operations support experience
  • Master’s degree and 8 years of operations support experience
  • Bachelor’s degree and 10 years of operations support experience
  • At least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Nice to have

  • Strong digital expertise with practical application of AI, machine learning, and emerging technologies
  • Strong technical skills related to process improvement
  • Proven track record of advancement within an established, high performing organization
  • Experience in organizations who are in expansion mode and experience in scaling programs and processes
  • Proven skills in building and maintaining productive relationships with organizational partners such process development, manufacturing, quality and regulatory affairs
  • Excellent project management skills with the ability to lead effectively in a highly matrixed organization
  • Exceptional communication skills with the ability to present complex concepts clearly and persuasively
  • Fluent English proficiency – both written and verbal
  • Strong negotiation and active listening skills
  • Highly proactive, results-oriented, and able to operate with autonomy
  • Demonstrated curiosity, drive, and commitment to continuous learning, improvement, and leadership
  • Skilled at balancing multiple priorities, meeting deadlines, and maintaining attention to detail

What we offer

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible
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