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Spring Health Logo Spring Health · Consulting

Director, Business Operations & Strategy

United States, New York 177200.00 - 221500.00 USD / Year · Job Posted February 18, 2026
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Job Description

Reporting to the VP, Chief of Staff, this role will be responsible for strategically tackling the highest leverage business problems at any time. This function ensures the company delivers on organizational objectives in not only an efficient manner but with breakthrough results. This is a full-time position based in NYC. Occasional travel may be required for team events or meetings. The role operates under a hybrid model, with three days per week in our HQ at 60 Madison Ave office required.

Job Responsibility

  • Leveraging data-driven insights and business intelligence from all parts of the business to help senior leadership and business owners make important decisions
  • Parachuting into any problem area, digging in, and fixing it
  • Helping build and drive processes by developing plans on how to best use resources including people, technology, capital and creating organizational structures, processes, and tools to achieve, measure and optimize outcomes
  • Communicating and collaborating with various stakeholders to align and mobilize teams on the most critical company objectives and opportunities
  • Continuously stay abreast of external trends, benchmarking, and best-in-class business practices to implement strategy, sustainable solutions

Requirements

  • 5 - 7 years experience, with experience in consulting, investment banking, or corporate strategy required
  • top tier consulting firm experience strongly preferred
  • 1 - 2 years of operating experience at hypergrowth start-up
  • BA or BS degree
  • Critical Thinking and Analytical Rigor: Ability to deconstruct the most complex, messy problems into manageable pieces and generate actionable insights
  • Communication and Mobilizing Teams: Master communicators who provide clarity and confidence to energize teams and deliver unparalleled results
  • Creativity and Innovation: Challenge the status quo and think outside of the box to solve problems and break barriers in ways that have never been done before
  • Grit and Resilience: Maintain strength, command, and optimism in the face of competing priorities and people challenges to get the job done

Nice to have

  • Healthcare experience is a plus
  • MBA a plus

What we offer

  • Health, Dental, Vision benefits start on your first day
  • HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • At 6 months tenure, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
  • Access to Noom, a weight management program
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
  • Access to Wellhub
  • Access to BrightHorizons
  • Up to $1,000 Professional Development Reimbursement a year
  • $200 per year donation matching
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