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Director, Business Intelligence (Ball Arena)

United States, Denver Employment contract 135000.00 - 145000.00 USD / Year · Job Posted May 29, 2026
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Job Description

The Business Intelligence Director will partner with in-venue operations at Ball Arena in Denver, CO. The Director will support concession, retail, and operations decision making, working side-by-side with hospitality leadership to drive intelligent impact, shape strategy, and inform innovation. By delivering a suite of insights and analytics services, the role will help improve efficiency, effectiveness, and resiliency of the business. Backed by a center-of-excellence within Legends Global Insights, the Director will serve as an on-the-ground ambassador ensuring quality standards are maintained in every step of the operations. In addition to planned consulting services and ad hoc work, the role will drive innovation and adoption of operational best practices.

Job Responsibility

  • Provide strategic leadership and operational guidance for KSE transformation efforts
  • Collaborate with regional leadership to implement the strategic vision for business intelligence and insights
  • Deliver Insights business intelligence and analytics services to in-venue stakeholders
  • Develop specific venue knowledge
  • Leverage reporting standards and formats
  • Support monthly business and post-event reviews
  • Develop and deploy optimal pricing, product, placement, and promotion strategies
  • Communicate key guest insights and potential action items
  • Analyze and build solutions around variable labor and cost of sales management
  • Experiment, testing pivots and change initiatives
  • Inform innovation and operational excellence initiatives
  • Support best-in-class data integrity
  • Support or directly complete ad-hoc analytics projects

Requirements

  • Prior experience communicating statistical findings and/or complex ideas to non-technical audiences
  • Prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization
  • Able to share examples of using data to solve complex problems
  • Able to simultaneously manage a high level of detail across multiple projects
  • Able to manage stakeholders and tasks independently, managing time effectively
  • Able to maintain customer confidentiality and work well within a team environment
  • Self-starter who is eager to learn the business and drive proactive insights
  • Excellent interpersonal, verbal and written communication skills
  • Between 3-6 years of experience in quantitative, analytical consulting, and/or client-facing businesses, as well as experience interacting with organizational leadership
  • Master's Degree preferred in business analytics, statistics, economics, or a related field

Nice to have

Master's Degree preferred in business analytics, statistics, economics, or a related field

What we offer

  • bonus potential
  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • paid vacation
  • 401k plan

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