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Director, Business Insights

United States Employment contract 137300.00 - 185000.00 USD / Year · Job Posted April 23, 2026
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Job Description

The Director, Business Insights leads Valvoline Global Operations’ (VGO) global market and consumer insights function, delivering enterprise-level intelligence that informs strategy, accelerates growth, and strengthens competitive advantage. This role is responsible for defining and executing a best-in-class insights vision that elevates decision-making across marketing, product, strategy, and sales. With deep expertise in customer behavior, market dynamics, and research methodologies, the Director translates complex data into compelling, actionable narratives for senior leadership. This role oversees a team of two, manages a significant research investment, and partners closely with cross-functional leaders to shape future-forward strategies in a dynamic, fast-paced global environment.

Job Responsibility

  • Lead Global Insights Strategy
  • Champion Data-Driven Decision Making
  • Oversee Research Operations and Vendor Management
  • Develop and Lead a High-Performing Global Team
  • Drive Innovation in Insights and Market Intelligence

Requirements

  • Bachelor’s degree required
  • Master’s degree preferred in Market Research, Business, Economics, Psychology, or a related field
  • 15+ years of progressive experience in market research, consumer insights, or business intelligence, ideally within a global, matrixed organization
  • Demonstrated success in influencing senior leaders and shaping business strategy through insights
  • Deep expertise across quantitative and qualitative research methodologies (e.g., segmentation, brand health, U&A, conjoint)
  • Strong proficiency with insights platforms and tools (e.g., Qualtrics, SPSS, Nielsen, Kantar, GRIP)
  • Exceptional communication and storytelling capabilities, with the ability to translate complexity into clear, compelling executive narratives
  • Proven people leadership experience, including developing talent and leading teams in cross-functional environments
  • Flexibility required to collaborate across time zones
  • Domestic and international travel may be required up to 10-15% annually for key meetings, vendor engagement, and team development

Nice to have

MBA preferred

What we offer

  • Health insurance plans (medical, dental, vision)
  • Health Savings Account (with employer-based deposit and match)
  • Flexible spending accounts
  • Competitive 401(k) with generous employer base deposit and match
  • Incentive opportunity
  • Life insurance
  • Short- and long-term disability insurance
  • Paid vacation and holidays
  • Employee Assistance Program
  • Employee discounts
  • PTO Buy/Sell Options
  • Tuition reimbursement
  • Adoption assistance

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