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The Director, Business Development, SeniorLife+ is responsible for the development of the business plan based upon pivotal initiatives. The Director, Business Development is a highly visible, entrepreneurial role and a key lead in driving the sales strategy for new accounts directly, as well as through matrixed internal and external relationships. This position will focus on driving customer acquisition through interactions with current or developed networks of top organizational leaders in various organizational settings, including premier client environments. Territory is inclusive of: TX, CA, KS, MO, AR, WA, CO, AZ, OK, NM, UT, NV. This is a sales position with industry‑leading financial rewards for top performance. 75%+ travel, including overnight, is required. Compensation will be a combination of a competitive salary plus commission.
Job Responsibility:
Provide process leadership from contact through strategy, proposal, presentation, and successful conclusion
Influence and develop team members without formal authority
Demonstrate personal ownership of prospects and the sales process
Create a competitive differential by identifying and developing the right team
Manage efforts of proposal development with the coordinator
Develop a knowledge base to ensure proposal compliance and guide the internal approval process
Research and analyze prospect/client goals and objectives
Develop insights that provide opportunities to teach the prospect/client innovative approaches to reach their goals and objectives
Deliver client‑focused presentations that address client objectives and generate two‑way dialogue
Demonstrate how Aramark’s capabilities meet identified needs and enable success
Gain collaborative support for customized solutions
Build results‑focused relationships with prospective customers
Introduce appropriate Aramark team members to further enhance the sales process
Develop and lead the strategy process with regard to the competitive environment, account sales strategy, and territory development strategy
Build specific sales strategies for prospects, including goals, competitive position, client relations, and actions to advance sales opportunities
Align Aramark’s selling process to the prospect’s buying process and maintain momentum to advance the sale
Help develop customer‑specific solutions
Utilize regional and national resources to help push the envelope toward market leadership
Develop and introduce tools and techniques for improved efficiency and effectiveness
Network proactively using traditional and social media methodologies to build relationships in target accounts
Proactively manage the territory by developing territory plans and building a pipeline of target accounts to meet current and future growth objectives
Research, identify, qualify, and target market potential
Develop access strategies to initiate contact
Provide appropriate market and competitive information for corporate analysis
Leverage territory opportunities to deliver expected results
Requirements:
A minimum of 5 years of “high‑end” strategic selling experience is required
Previous experience in hospitality services and/or operations is preferred, with experience in the senior living sector considered especially valuable
Proven expertise in Customer Relationship Management (CRM) systems, with strong hands‑on experience in Salesforce (SFDC) for pipeline management, workflow automation, reporting, and cross‑functional collaboration
Knowledge of all Microsoft Office applications and Adobe Acrobat is required
Bachelor’s degree or equivalent experience required
Ability to think, plan, and sell strategically
possess a consultative, customer‑centric selling philosophy
Demonstrated ability to build alliances and influence key decision‑makers, both internally and externally, without formal authority
Manage customer relationships through creative problem‑solving and customer savvy
Market awareness in a mature service industry
self‑starter who requires minimal direct management
Prior experience in contract management services
operational acumen and savvy, including pro forma development
Excellent written and oral communication skills
strong organizational skills (time and territory management)
Poised and polished presentation skills
Team‑selling orientation and leadership skills in a non‑reporting environment
ability to “close” the deal
Nice to have:
Previous experience in hospitality services and/or operations is preferred, with experience in the senior living sector considered especially valuable