This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Drive the technology strategy that powers HR, payroll, and workforce management across the organization. As the Director of Business Application Services, you will lead a critical portfolio of platforms supporting payroll, benefits, HR systems, and workforce management, ensuring reliable, accurate, and scalable operations. You will oversee the full technology lifecycle from strategy and design to integration, delivery, and continuous improvement while leading large scale transformation initiatives across platforms such as SAP SuccessFactors and UKG Pro WFM. This role is ideal for a strategic, hands-on leader who excels at translating business needs into technology solutions, managing complex systems, and delivering operational excellence that enhances the employee experience.
Job Responsibility:
Maintain full production accountability for SAP HCM, SAP SuccessFactors / Employee Central (recruiting/onboarding, learning management, performance and goals, compensation, and succession and development), UKG Pro WFM (Kronos timekeeping, attendance/accrual, and labor scheduling). OHM (Occupational Health Manager), ECC and ADP integrations and other internal system integrations, and supporting middleware (PI/CPI)
Ensure payroll accuracy, benefits continuity, and regulatory compliance across a complex, multi-state workforce
Oversee the implementation of semi-annual HCM patching and regular payroll tax updates, payroll schema and wage type configurations, regulatory changes, and other calendar and fiscal year-end processes including merit increases, incentive payouts, and piece-rate updates
Provide leadership for Employee Central, UKG Pro WFM, and OHM enterprise applications, including overlapping timelines and shared dependencies
Partner with the IT Transformation Management Office (TMO) to support capital submissions, scope refinement, and budget alignment
Actively manage third-party systems integrators, ensuring alignment on scope, cost models, resource plans, and delivery milestones
Participate in future-state design decisions to protect payroll and timekeeping continuity during platform transitions
Serve as the primary IT partner to HR, Payroll, Benefits, Safety, Medical, and Workforce Administration leadership
Chair and participate in cross-functional governance forums addressing new project initiatives, policy changes, regulatory requirements, and system impacts
Translate business requirements into executable IT delivery while balancing operational risk and compliance obligations
Partner with Information Security and Application Security teams on SSO, identity, access controls, and audit readiness
Ensure data accuracy, security, retention, archiving, and legal compliance across HR and timekeeping platforms
Lead remediation and lifecycle activities related to legacy platforms approaching end-of-life
Lead and develop a mixed onshore/offshore delivery organization supporting HR and Payroll systems
Manage vendor relationships, contracts, and performance across implementation and steady state services
Own budget planning, capital forecasting, resource planning, and run-rate cost management for HR/Payroll application services
Balance transformation investments with uninterrupted production support
Requirements:
Bachelor's Degree in Information Systems, Business, or related discipline
10+ years of progressive IT leadership experience in HR, Payroll, or Workforce Management platforms
Hands-on experience with SAP HCM / SuccessFactors, UKG Pro WFM or Kronos, and payroll integrations
Proven delivery leadership on enterprise, multi-year transformation programs
Strong understanding and demonstrated expertise in HR and Payroll business processes and operations, benefits administration, and regulatory compliance, and health and safety administration
Demonstrated ability to lead through high-risk, concurrent initiatives while maintaining operational stability
Nice to have:
Master's Degree
Experience operating in manufacturing, food processing, or large hourly workforce environments
Prior accountability for capital-funded programs reviewed by executive leadership or capital committees
Experience working with global systems integrators
Familiarity with identity management, SSO, and workforce security architectures