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iconplc Logo iconplc · Research and Development

Director, Bioanalytical Services

United States, Lenexa · Job Posted February 14, 2026
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Job Description

Director, Bioanalytical Services- Full-Time, Lenexa, KS. ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Requirements

  • Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance
  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
  • Travel (approximately 25%) domestic and/or international
  • Responsible for oversight and maintenance of study timelines and activities
  • Responsible for the operational and commercial delivery of our business targets
  • Responsible for tracking and maintaining metrics governing the activities within the laboratory and reporting these to the bioanalytical management team on a regular basis
  • Responsible for tracking and maintaining metrics governing the activities within the laboratory and reporting these to the Commercial Director of the Bioanalytical Group on a regular basis
  • As part of the bioanalytical management team, responsible for the delivery of operational activity and gaining repeat business from sponsors to meet or exceed budget targets
  • Maintenance of Laboratory Accreditation and Quality Standards
  • Scientific management of the liquid chromatography-mass spectrometry (LC-MS) services section of ICON’s Bioanalytical Group in US including oversight of scientific direction for LC-MS
  • Works closely with other members of the bioanalytical management team in setting strategies for the LC-MS section of the lab, ensuring that we are meeting or exceeding our financial budgets
  • Supports business development in the acquisition of new business from existing and new clients
  • Maintains up-to-date knowledge and analysis of the trends within the LC-MS marketplace
  • Liaises with other LC-MS, immunoanalytical, and biomarker groups in ICON to ensure coordinated approach to service offerings across the ICON Group
  • Ensures that our laboratory staff are providing an unrivalled level of customer service to our clients through proactive communication and interaction with our sponsors
  • Responsible for the ongoing maintenance of good communications between the immunoassay services group and all other parts of ICON
  • Ensuring there is reasonable work occupancy and backlog growth throughout the Group by liaising and coordinating efforts through relevant BD Directors
  • Undertake BD activities either alone, with operational staff or with relevant BD Directors to ensure backlog is maintained
  • Responsible for scientific liaison with sponsors on the conduct of their studies and potential opportunities
  • Work as part of the bioanalytical management team to setout strategies for the development of the laboratory and to support the sales and operational teams in achieving their objectives
  • Maintain regular interaction with other members and departments
  • Provide project management and guidance for multiple analytical teams
  • Interface with user communities
  • Provide customer interaction leadership
  • To liaise and co-operate with the sites and the business development aspect of the laboratory

What we offer

  • Very competitive salary packages
  • Annual bonuses reflect delivery of performance goals
  • Range of health-related benefits to employees and their families
  • Competitive retirement plans
  • Life assurance
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others
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