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Director, Application Engineering

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Bright Horizons

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Location:
United States , Newton

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

170000.00 - 215000.00 USD / Year
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Job Description:

The Director, Application Engineering leads the strategy, architecture, and delivery of mobile applications and GenAI-powered capabilities. This role partners closely with Product, Design, Data, Security, and Operations to build reliable, scalable, and user‑centric experiences. The individual will be responsible for managing a highly efficient, effective and successful engineer-driven team that partners with the business to provide outstanding software development and delivery to support for operational systems and related processes. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Job Responsibility:

  • Lead end‑to‑end development and delivery of mobile and AI/GenAI applications using modern engineering practices.
  • Define mobile and GenAI architecture, including modularization, release processes, CI/CD, observability, and platform strategy.
  • Drive AI/GenAI feature development
  • select models, build pipelines, design evaluation frameworks, optimize latency, and ensure responsible AI usage.
  • Guide teams through technical decisions
  • remove blockers
  • promote best‑in‑class engineering practices.
  • Establish engineering KPIs, quality standards and drive continuous improvement.
  • Own Cloud and AI‑inference cost governance and resource allocation.
  • Manage staffing strategy and talent development for mobile and GenAI engineering teams.
  • Maintain clear technical documentation and progress reporting for leadership.
  • Translate product strategy into engineering roadmaps, sequencing, and technical trade‑offs.
  • Partner with PMs on KPI creation, prioritization, and customer‑centric decisions.
  • Work cross‑functionally with design, support, research, operations, and marketing.
  • Communicate engineering impacts in clear, business‑aligned language.
  • Lead, mentor, and grow engineers, senior ICs, and engineering managers.
  • Build a high‑performing culture centered on accountability, collaboration, and modern engineering excellence.
  • Recognize contributions
  • develop succession plans
  • guide career development.
  • Influence engineering strategy across the team including architecture, security, data, and cloud teams.
  • Present technical strategy and program updates to executive leadership.
  • Drive enterprise‑level modernization initiatives (mobile platform upgrades, AI adoption, cloud modernization).
  • Exercise independent judgment in technical strategy, staffing, architectural choices, and delivery commitments.
  • Manage risk, compliance, privacy, and AI governance considerations in decision making.

Requirements:

  • Bachelor's Degree in Engineering, Technology or related field , 3 additional years of experience would be considered in lieu of the applicable degree.
  • 7+ years technical engineering experience with coding for application engineering
  • 5+ years experience and skills in leading engineering teams
  • 3+ years experience and skills in building cloud-based SaaS applications

Nice to have:

  • 1+ years delivering AI and GenAI applications, including model integration, evaluation, RAG, and deployment
  • 5 years experience and skills in building mobile development and technology (Angular(Ionic), React Native, Flutter or native IOS/Android and similar) or building applications with Python, Perl or similar - Preferred
  • Proven track record delivering mobile or AI powered products at scale.
  • Familiarity with modern LLM providers and tooling (Azure OpenAI, Anthropic, Google Gemini, LangSmith, vector databases).
  • Experience with reliability engineering, automated testing, CI/CD, APM/observability, and performance optimization.
  • Experience working with security, privacy, and AI governance requirements.
  • Strong verbal and written communication
  • able to communicate complex topics to both technical and non technical audiences.
  • Demonstrated success in architectural modernization efforts.
What we offer:
  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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