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A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.
Job Responsibility:
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution
Requirements:
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution
Collaboration with teams across the bank to align and integrate operational processes
Identification of areas for improvement and providing recommendations in operational processes
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice in banking operations
Participation in projects and initiatives to improve operational efficiency and effectiveness
Manage a business function, providing significant input to function wide strategic initiatives
Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide
Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business
Or for an individual contributor, lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally
Train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions
Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives
Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function
Escalates breaches of policies / procedure appropriately
Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence
Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate
Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives
Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives
Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations
Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area
Negotiate with and influence stakeholders at a senior level both internally and externally
Act as principal contact point for key clients and counterparts in other functions/ businesses divisions
Mandated as a spokesperson for the function and business division
Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
Demonstrate the Barclays Mindset – to Empower, Challenge and Drive
What we offer:
Hybrid working
Structured approach to hybrid working
Supportive and inclusive culture and environment
Opportunity to embrace mobility, exploring every part of our operations as you build your career