Director, Analytics and Business Insights APEMEA Job at Mastercard (Waterloo)

Job Responsibility

Identify and formulate analytics needs and opportunities for business improvement via ABI
Design, develop and deploy new ABI capabilities working directly with business stakeholders
Manage stakeholder relationships
Develop and promote best practice operational procedures
Serve as a subject matter expert on ABI matters and their role in company’s strategy
Perform data research and analysis at both operational and strategic levels as well as insight generation
Prepare of business insight snippets and presentations
Perform change management around ABI capabilities
Lead and participate in cross-functional and cross-regional projects
Manage European analytics and business insights community and pipeline
Support and own maintenance, update and enhancement of existing data capabilities (dashboards, ETL flows, sematic models, etc)
Conduct data testing and data reconciliation
Conduct data tools and capabilities research and study
Educate various stakeholders on data tools and capabilities
Conduct data ETL (extract, transform, load) for various projects
Manage various communications for the team at different levels including the executive one

Proven experience in Business Intelligence and stakeholder management in matrix organizations
Payments industry, business roles and hybrid BI/business roles experience is a plus
Ownership‑driven, results‑oriented, comfortable doing both strategic/design level and hands‑on tasks
Great collaborator and a team player
Open-minded: comfortable to challenge and be challenged, out-of-box thinker
Agile, proactive thinker, comfortable pivoting and delivering in dynamic environments
Comfortable and excited about complex concepts and tasks
Able to connect high‑level concepts with detailed data
Strong analytical, problem‑solving, and communication skills
Independent, resilient, responsible and reliable, able to manage multiple priorities
Attention to details and diligence
Fluency in math and passion for numbers (knowledge of business statistics is a plus)
Experience with analytics tools such as Power BI, SQL, Python, Alteryx, Spark, Microsoft Fabric is a plus
Software development experience is a plus (professionally or as a hobby)
Strong PC user, advanced in Excel (with modeling) and PowerPoint
Fluent in English
MA/MSc in math, physics, engineering, finance, economy, or computer science is a plus
Sense of humor

Payments industry, business roles and hybrid BI/business roles experience
Knowledge of business statistics
Experience with analytics tools such as Power BI, SQL, Python, Alteryx, Spark, Microsoft Fabric
Software development experience (professionally or as a hobby)
MA/MSc in math, physics, engineering, finance, economy, or computer science