Director: AI Platform User Experience Job at Teradata (Seattle)

Director of AI Engineering

We are entering a hyper-growth phase of AI innovation and are hiring a Director ...

Location

Canada; United States

Salary:

300000.00 - 450000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

10–15+ years in software engineering, with significant leadership experience owning AI/ML or applied LLM systems at scale
Proven history shipping LLM-powered features, agentic workflows, or AI assistants used by real customers in production
Deep understanding of LLM orchestration frameworks (LangChain, LlamaIndex), RAG pipelines, vector search, embeddings, and prompt engineering
Expert in backend & distributed systems (Python strongly preferred) and cloud infrastructure (AWS/GCP)
Strong experience with telemetry, observability, and cost-aware real-time inference optimizations
Demonstrated ability to lead senior engineers, define technical roadmaps, and deliver outcomes aligned to business metrics
Experience building or scaling teams working on experimentation, optimization, personalization, or ML-powered growth systems
Exceptional ability to simplify complex problems, set clear standards, and drive alignment across Product, Data, Design, and Engineering
Strong product sense, ability to weigh novelty vs. impact, focus on user value, and prioritize speed with guardrails
Fluent in integrating AI tools into engineering workflows for code generation, debugging, delivery velocity, and operational efficiency

Job Responsibility

Define the multi-year technical vision for Apollo’s AI stack, spanning agents, orchestration, inference, retrieval, and platformization
Prioritize high-impact AI investments by partnering with Product, Design, Research, and Data leaders to align engineering outcomes with business goals
Establish technical standards, evaluation criteria, and success metrics for every AI-powered feature shipped
Lead the architecture and deployment of long-horizon autonomous agents, multi-agent workflows, and API-driven orchestration frameworks
Build reusable, scalable agentic components that power GTM workflows like research, enrichment, sequencing, lead scoring, routing, and personalization
Own the evolution of Apollo’s internal LLM platform for high-scale, low-latency, cost-optimized inference
Oversee model-driven experiences for natural-language interfaces, RAG pipelines, semantic search, personalized recommendations, and email intelligence
Partner with Product & Design to build intuitive conversational UX that hides underlying complexity while elevating user productivity
Implement rigorous evaluation frameworks, including offline benchmarking, human-in-the-loop review, and online A/B experimentation
Ensure robust observability, monitoring, and safety guardrails for all AI systems in production

What we offer

Equity
Company bonus or sales commissions/bonuses
401(k) plan
At least 10 paid holidays per year
Flex PTO
Parental leave
Employee assistance program and wellbeing benefits
Global travel coverage
Life/AD&D/STD/LTD insurance
FSA/HSA

Fulltime

Senior Director of Product Management, AI and Automation

PagerDuty is seeking a Senior Director of Product Management, AI and Automation,...

Location

United States

Salary:

200000.00 - 337000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation
Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities
Experience with and deep interest in building experiences powered by generative and agentic AI
Strong technical acumen and experience leading and developing high-performing product management teams
Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset
Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount

Job Responsibility

Develop a compelling product strategy and roadmap for PagerDuty’s AI assistant, AI agent platform, and (workflow and runbook) automation offerings
Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes
Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows
Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms
Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A
Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models
Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR
Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products’ market and business impact
Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Sr. Director, Product Management for Data & AI, Security and HSI

The Sr. Director of Product Management will lead the strategy and execution of T...

Location

United States , Bellevue

Salary:

207700.00 - 280900.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

More than 10 years Product Management experience in an agile software product development environment preferably in a large consumer organization with millions of consumer applications and an advanced level understanding of superior customer experiences
5+ years of experience in AI, data science, and analytics
Expertise in LLMs and Generative AI field
Experience leading digital applications and successfully launching Data & AI products in the market at large scale
Background working with Engineering and a strong understanding of the role of engineering in product development
10+ years of experience in leading strategy, innovation, and data products
Advanced knowledge of data tools, techniques, and manipulation including cloud platforms, programming languages, and technology platforms
5+ years leading and developing teams of 5 or more Manager level direct reports with skip-level employees
Bachelor's Degree in Computer Science, Engineering, IT or equivalent
Demonstrated experience driving enterprise data, analytics, and insights solutions and other technologies

Job Responsibility

Develop the data products that empower digital customer experiences to be contextual and personal, revamping and redesigning journeys using the new AI experiences
Define the overall strategy for how to build and deliver the best experience to our existing users and grow the strategic areas in the T-Life Super App and T-Shop on web
Build a Data & AI and Security platform for all Magenta users including Postpaid, Prepaid, TFB Micro and HSI
reusing the platform for Metro users to build the same capabilities in the new MyMetro App
Enable all the core HSI (High Speed Internet) consumer experiences into one single platform available across Magenta and Metro brands
Oversee Security Products for ScamSheild, P360, device diagnostics, VPN, credit monitoring etc. in T-Life to ensure that we can fully fill our promise of “Peace of mind” in the T-Life app
Develop and maintain strategic partnerships with senior internal and/or external customers
Creates, plans, and owns a portfolio of high-quality products & services through a lifecycle of envisioning/investing/innovating
Champion and communicate information and AI product value and other key performance indicators to partners and team members
Develop change management and communication plans and execute connected with customer change initiatives

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Senior Director of UX Product Design

As Senior Director of UX Product Design, you’ll lead and scale a best-in-class d...

Location

United States

Salary:

246500.00 - 350000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

12+ years in Product/UX Design, including 5+ years leading high-performing teams
Proven success building and scaling design organizations in SaaS or enterprise environments
Experience leading large-scale, end-to-end design initiatives that demonstrate measurable business impact
Strong systems thinking, storytelling, and communication skills — able to influence and align at all levels
Deep understanding of design operations, UX metrics, and experience-led growth
Expertise in modern design tools, AI-driven experiences, and responsive platforms
Bachelor’s degree (or equivalent experience) in Interaction Design, HCI, or a related field

Job Responsibility

Define and drive a cohesive UX strategy and design vision across Apollo’s GTM platform
Champion user-centered design and advocate for experiences that are simple, intuitive, and outcome-oriented
Raise the bar for design quality across interaction, visual, and system design
Leverage emerging technologies and AI to improve product usability, productivity, and customer satisfaction
Translate complex workflows into seamless, scalable experiences that drive retention and growth
Lead, recruit, and mentor a team of best-in-class designers and design leaders
Foster a collaborative, high-performing design culture grounded in creativity, accountability, and continuous learning
Build strong partnerships across Product, Engineering, Analytics, and Research to drive clarity, efficiency, and shared ownership of the customer experience
Establish frameworks for team development, career progression, and leadership growth
Align design strategy with company goals to ensure UX drives measurable business outcomes

What we offer

Equity
Company bonus or sales commissions/bonuses
401(k) plan
At least 10 paid holidays per year
Flex PTO
Parental leave
Employee assistance program and wellbeing benefits
Global travel coverage
Life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

Senior UX/UI & Web Designer

Designity is a Creative-as-a-Service (CaaS) platform redefining how brands scale...

Location

Salary:

Not provided

Designity

Expiration Date

Until further notice

Requirements

5+ years of experience as a UX/UI, leading impactful digital work
A portfolio that demonstrates strong UX thinking and beautifully crafted UI design
Proficiency in Adobe XD, the Adobe Creative Suite, and familiarity with CMS platforms like WordPress and Shopify
Experience using AI-powered tools to explore ideas, refine workflows, and elevate creative output
Fluent, professional-level English - both written and spoken
A highly organized, detail-driven approach, with the ability to manage multiple projects with clarity and focus
A proactive, adaptable mindset and a commitment to crafting thoughtful, user-first digital experiences
Excellent communication skills, with the ability to present work clearly, guide feedback, and collaborate with cross-functional teams

Job Responsibility

User Experience (UX): Dive into user research, interviews, and testing to uncover real insights
Turn findings into smart, intuitive wireframes, flows, and prototypes
Shape and maintain personas, scenarios, and journey maps
Champion accessibility and usability
Continuously refine the experience based on feedback, data, and evolving user needs
Use AI tools to analyze patterns, speed up early UX exploration, and support smarter decisions
User Interface (UI): Craft polished, visually engaging designs
Bring concepts to life through high-fidelity mockups, interactive prototypes, and clear style guides
Build responsive layouts and scalable components
Partner closely with developers

What we offer

Paid PTO
Professional growth opportunities and ongoing skill development
Flexible Hours
Flexible Vacations
Clear Growth Plan
Yearly Meet Ups
Healthcare & More
401k matching

Fulltime

Director, Customer Care Product Operations

We are seeking an experienced leader to execute the strategic direction of our C...

Location

United States , Mountain View

Salary:

216000.00 - 264000.00 USD / Year

EarnIn

Expiration Date

Until further notice

Requirements

Deep passion for customers and a strong belief in the power of care as a product differentiator
7+ years proven leadership experience, including managing cross-functional embedded teams and developing systems for scale and autonomy
Strong product and/or technical background preferred—ideally with a degree in Engineering, Computer Science, or related field and hands-on product development or technical experience
Experience with AI strategy, including tool selection, automation mapping, and agent-assist systems
Demonstrated ability to build and scale user research and feedback loops into product pipelines
Outstanding analytical and problem-solving skills
data-driven decision-making is a must
Expertise or capability in operations including knowledge of quality assurance, agent readiness, escalations
Track record of influencing and aligning with stakeholders across Product, Engineering, Marketing, and CX
Excellent communication and collaboration skills—especially in high-ambiguity environments

Job Responsibility

Own and drive the Care AI strategy to shift from human support to automated and AI-powered resolution
Define automation use cases, KPIs, and optimize adoption across all support channels
Partner and collaborate closely with Product & Engineering to align automation roadmap with technical feasibility and business goals
Lead Customer Care’s product integration strategy to embed CX into every product and operational decision
Manage 4–5 senior Care Specialists embedded in key product pods to ensure launch readiness, lifecycle comms, and research support
Act as the cross-functional glue between Care, Product, and Eng—aligning roadmaps, surfacing feedback, and driving issue resolution
Consolidate customer, agent, and system insights into a single narrative to inform continuous improvement
Build a scalable, company-wide user research program with EarnIn-specific guidelines to enable autonomous research
Define high-priority UR initiatives aligned to business goals that product operations will take on
Select and implement research tooling (e.g., Maze, Dovetail) to support execution at scale

What we offer

equity
benefits

Fulltime

Executive Director, Digital SRE & Operations

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Austin, Texas

Salary:

175100.00 - 334750.00 USD / Year

CVS Health

Expiration Date

March 31, 2026

Requirements

18+ years of experience in software engineering, platform operations, or site reliability engineering
8+ years leading large-scale SRE, DevOps, or platform reliability organizations
Experience leveraging AI/ML for operations, including anomaly detection, predictive alerts, log analysis, or automated remediation
Familiarity with AIOps tools such as Datadog Watchdog, Dynatrace Davis, Splunk AI, Elastic AIOps, or custom ML/LLM solutions
Understanding of how to safely operate and monitor AI-enabled production systems
Deep expertise in distributed systems, cloud infrastructure, and high-availability architectures
Strong knowledge of SRE principles, DevOps, and reliability engineering at scale
Experience implementing AIOps or AI-driven operational tooling
Executive-level communication skills with the ability to influence senior leaders and business stakeholders
Experience operating mission-critical digital platforms serving millions of users

Job Responsibility

Define and own the enterprise SRE strategy, including SLOs, SLIs, error budgets, and reliability roadmaps
Establish reliability standards and practices across web, mobile, backend services, APIs, data platforms, and AI workloads
Drive a culture of reliability-by-design and operational excellence across engineering teams
Lead adoption of AIOps capabilities for proactive issue detection, alert noise reduction, and predictive failure prevention
Implement AI-assisted incident triage, automated runbooks, root-cause analysis, and self-healing systems
Partner with the AI Platform team to integrate LLMs and ML models into operational workflows (log summarization, anomaly detection, remediation)
Own enterprise observability strategy across metrics, logs, traces, and user experience monitoring
Standardize tooling and practices using platforms such as Datadog, Splunk, Prometheus, Grafana, OpenTelemetry
Deliver real-time dashboards and executive reporting on uptime, performance, latency, and error budgets
Partner with DevOps and Platform teams to ensure safe, automated, and scalable CI/CD pipelines

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

!

New

Director of AI & Data Engineering

We are looking for a Director of AI & Data Engineering to build and lead the AI ...

Location

United States

Salary:

163510.00 - 261617.00 USD / Year

One Call

Expiration Date

Until further notice

Requirements

Bachelor's degree in a STEM (Science, Technology, Engineering or Mathematics) or business-related field is preferred, or equivalent education, training and relevant work experience
7+ years of engineering leadership experience, including leading senior engineers or platform teams
Strong background in data-centric or platform engineering, with experience enabling downstream teams rather than owning end-user features
Experience building or supporting AI-enabled systems, automation platforms, or data-driven decisioning capabilities
Experience operating in regulated or compliance-driven environments (e.g., healthcare, SOC2, HIPAA)
Experience leading distributed teams across the US and/or Mexico
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply

Job Responsibility

Own and evolve the AI Platform (formerly Core Services), including shared data semantics, contracts, and quality standards that enable AI -first capabilities
Design and deliver AI-ready data interfaces, APIs, and services that allow product and platform teams to intelligently consume and augment data
Establish guardrails to ensure AI systems operate on consistent, trusted and well-governed data
Enable agentic workflows, AI-assisted decisioning, and intelligent automation through reusable platform primitives and patterns
Partner closely with Product, Architecture, Application, and Data teams to align platform capabilities with real business and operational needs
Use metrics around data quality, platform adoption, and system health to drive accountability and continuous improvement
Own the AI Platform strategy and long-term technical direction end-to-end, scaling shared data and AI foundations across teams, setting company-wide standards for data semantics and AI readiness, and delegating execution through senior engineers or managers in close partnership with executive leadership

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

Director: AI Platform User Experience

Teradata

Location:
United States , Seattle

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 24, 2026

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