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Mastercard Logo Mastercard · IT - Software Development

Director, Agent Suite - Solutions Architect

Poland, Warsaw · Job Posted April 16, 2026
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Job Description

As a Director-level Solutions Architect, you are the forward deployed technical authority for Agent Suite—designing compliant, resilient agentic systems that integrate Mastercard assets into real client infrastructure. This is a player coach role in a guild model: you own engagements and contribute reusable patterns, reference architectures, and field learnings to the global Services community.

Job Responsibility

  • Design and support deployments inside client infrastructure (cloud/data/LLM agnostic) that integrate Mastercard assets and fit client agent strategies
  • Translate Mastercard's technology platforms, payments intelligence, and advisory capabilities into working architectures
  • Own technical solutioning from discovery and architecture through validated proof of concept
  • Build systems designed for robustness and resilience — with full auditability, appropriate guardrails, and clear visibility and observability throughout
  • Codify best practices from client work
  • Provide structured feedback to Product/Engineering/GTM/Partnerships on outcomes, requirements, and emerging risks/opportunities
  • Build deep Agent Suite expertise and payments ecosystem intuition
  • Create reusable reference architectures, integration patterns, and accelerators
  • Operate effectively in a fast-evolving, cross functional environment
  • Represent Mastercard technical standards and trust expectations with clients and partners
  • Support pre sales as the technical voice, then stay engaged through delivery as the technical authority

Requirements

  • Proven track record in solutions architecture/technical consulting/FDE (fintech, payments, or enterprise AI preferred)
  • Integration experience with core banking, ERP (SAP/Oracle/Workday), or treasury systems
  • Strong API design, event-driven architecture, and cloud-native delivery across 2+ of Azure/AWS/GCP
  • Hands-on agentic AI frameworks/orchestration (e.g., LangChain, AutoGen, Copilot Studio) incl. cost/latency trade offs, context engineering, and observability
  • Fluent English plus required local market language

Nice to have

  • Knowledge of relevant compliance frameworks (e.g., GDPR, EU AI Act, PCI DSS) and local equivalents
  • Experience with Mastercard APIs, open banking standards, or ISO 20022
  • Distinct depth (“professional minor”) such as security architecture, data modelling, conversational AI, context engineering/agent orchestration, or regtech
  • Proven ability across different regulatory contexts, stacks, and cultures of trust
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