Job Description:
At Mastercard, Learning & Development (L&D) plays a critical role in building the capabilities that enable product excellence, innovation, and growth. From onboarding through advanced mastery and leadership development, we equip our people to perform in a rapidly evolving, technology-driven environment. As Mastercard continues to scale its global Product organization, expectations for Product Managers are increasing—particularly in product strategy, discovery, delivery, data-informed decision-making, technical fluency, and emerging capabilities such as AI-enabled product development. This role exists to ensure Product Managers are not only enabled, but capable, with clear and consistent pathways to advanced mastery aligned to business outcomes. The Director, Advanced Product Management Capability Development is accountable for shaping the global advanced capability strategy for Mastercard’s Product Manager community. The role focuses on evolving how Product Managers build mastery over time, from strong foundations to advanced and emerging skills. This role serves as a critical bridge between the Product Management community and enterprise learning priorities, translating strategy into relevant, scalable, and high-impact capability solutions through partnership with Product leaders, People & Capability (P&C), and delivery partners. Operating through influence and insight, the role requires strong judgment, credibility, and the ability to shape decisions at senior levels across Product, Technology, and P&C.
