Director, Account Management Job at Mastercard (Frankfurt)

Account Manager, Sales / Account Director, Sales

Provides total account management support for assigned property accounts. Execut...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Provides total account management support for assigned property accounts
Executes the overall account strategy for assigned accounts to generate and maximize business for the property
Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts
Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel
Focuses specifically on growing market share from transient and group revenue
Provides day-to-day supervision of Account Sales associates if required

Fulltime

Senior Account Manager / Account Director - Consumer PR

We are looking for a consumer lifestyle PR Senior Account Manager or Account Dir...

Location

Germany , Frankfurt; Munich; Düsseldorf

Salary:

Not provided

Hotwire

Expiration Date

Until further notice

Requirements

Must be business proficient in both English and German (C1 and above)
PR expert with experience in other areas of the broader marketing matrix (e.g., influencer marketing, paid digital media, social, strategy/planning)
Agency or inhouse experience working on tech or consumer brands
Proven experience in media relations and storytelling
Strong conceptual skills in developing communication strategies and enjoy strategic planning
Knowledgeable on all communications platforms know where trends originate, and proactively apply this knowledge to client work
Passionate about the world of technology both in personal and professional life, and have proven experience using AI tools
Experience working in an international environment and can speak business proficient English and German
Confident, accountable and have some team leadership experience
Proactive and ambitious

Job Responsibility

Strategic consulting and management of consumer tech clients on national and international levels
Development of integrated communication campaigns (traditional, digital, influencer)
Building and maintaining strong media and influencer networks – with a focus on lifestyle and consumer media outlets (print, online, TV, podcasts etc.)
Contribution to new business through pitches, proposals, and networking
Line manager for mid/ junior team members
Managing budgets, timelines, and performance reporting

What we offer

Flexibility to work remotely through our Thoughtful Working philosophy
Sabbatical scheme
a paid break for every four years served
Annual wellbeing allowance

Fulltime

Director of Account Management

The Director of Account Management is responsible for leading a team of between ...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

8+ years of management experience in customer success, account management, or sales
Highly analytical
proven experience driving success and revenue realization through data-driven processes
Positive, self-motivated, team player, action and results-orientated
Proven ability to assess organizational strengths and gaps, and motivate individuals and teams to embrace and meet objectives
Experience in SaaS businesses
FinTech/Payments experience preferred
Highly organized and capable of working effectively across functional groups
Excellent communicator, both written and verbal
Experience managing and leading fast-paced account management or customer-focused teams

Job Responsibility

Lead a team of between 7 and 9 Account Managers that drive client delight and revenue realization of an existing business of approximately $20M in recurring revenue
Understand and help your team communicate key client value drivers – security, automation, rebate – while constantly looking for ways to grow Bottomline’s business with our existing clients
Building, coaching, and measuring a team that is assertive, understands its clients, and tactfully steers the team to success
Work efficiently across the entire Paymode line of business – Vendor Enrollment, Product, Sales, Marketing – all of which are critical to the success of our clients
Build and maintain key relationships with the Channel Managers, Banks, and directly with Clients
Lead the Account Managers to become their clients’ trusted advisors
strategically developing client, vendor, and internal relationships
Drive the team to effective Business reviews, communicating status of value realization, identifying areas of opportunity, and resolving open issues
Leverage data to analyze and drive Account Manager performance as well as key client, vendor, and channel metrics (e.g. usage, transaction volume, vendor enrollment, etc.)
Develop the strategic vision for your team – how the team will grow, where to focus efforts, and how to put structures in place to maximize client delight and growth

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

Account Director / Senior Sales Manager

Provides total account management support for assigned property accounts. Partne...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts
Identifies and aggressively solicits new accounts
Develops and implements strategic sales plans
Builds and strengthens accounts with existing and new customers
Identifies emerging business opportunities and risks
Increases local penetration of high potential accounts
Executes designated sales strategies to achieve revenue goals
Leverages methodologies, technical, and business knowledge
Resolves guest issues that arise in the sales process

Fulltime

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing a client-facing team within a digital services organisation
Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
Experience leading and developing high-performing customer success or account management teams within a digital services environment
Strong commercial acumen and a deep understanding of strategic account management
Exceptional stakeholder management, communication, and coaching skills
Ability to use data-driven insights to inform strategy and performance
Skilled at collaboration across departments, managing change, and championing customer experience improvements
Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
Natural ability to influence senior leaders and board members
Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums

Job Responsibility

Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
Act as the voice of the customer at a senior manager level
Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
Influence the business forecast for renewals and upsell
Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
Reduce customer churn
Coach the team to drive value-driven and strategic conversations with customers
Provide an escalation route
Ensure solutions and products proposed to customers are fit for purpose

What we offer

25 days’ holiday
Buy up to 5 more days holiday
Birthday off
Extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match
4 x life assurance
Flexible working

Fulltime

Senior Director, Account Health Management EMEA

As a Senior Director, Account Health Management, you will be a key leader within...

Location

United Kingdom , London

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar
At least 5+ years in a leadership capacity
Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations
Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction
Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams
Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps
Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict
A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements
Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs

Job Responsibility

Manage and mentor a team of Service Delivery Leaders and Customer Success Managers
Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention
Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports
Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes
Inspire and attract top talent to your team
Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region
Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography
Accountable for executive engagement, account health, and risk mitigation
Oversee customer planning, deployment, account-level reviews, and escalations
Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
Mental and financial health resources
Personalized learning opportunities

Fulltime

Account Manager / Business Development Manager

Account Manager / Business Development Manager role for a growing FMCG business....

Location

United Kingdom , Crowborough

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

3+ years of account management or sales experience in a B2B role
Experience selling a diverse product portfolio
Desirable - a background within food / packaging or FMCG
Proven track record of growing existing accounts and achieving KPIs
Familiarity with structured sales processes and proposal development
Experience with CRM systems for opportunity management and account oversight
Strong communication skills - phone, emails and face to face
Ability to build lasting relationships with procurement and contract managers
Comprehensive understanding of product information to guide customers effectively
Excellent sales skills: rapport building, questioning, objection handling, and closing

Job Responsibility

Manage incoming sales calls, orders and enquires from existing clients
Execute the sales process efficiently and professionally to existing clients and grow accounts by introducing new product ranges to expand sales
Managing a portfolio of existing clients and action quarterly calls and half year reviews and an annual site visit to build relationships and ensure the best possible service
Managing new business calls and identify possible new clients to grow business portfolio
Set and manage client expectations regarding product availability, costs, and timelines
Liaise with suppliers and team members to resolve queries
Offer tailored solutions that meet customer requirements in terms of application and budget
Assist with technical enquiries under the guidance of the Managing Director
Understand and implement our pricing policy accurately and consistently

What we offer

20 days holiday + BH
Christmas Close
Parking
Pension
Company Socials events
Sick Pay
Career development opportunities
Bonus

Fulltime

Director, Account Management

Mastercard

Location:
Germany , Frankfurt

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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Location:Germany , Frankfurt

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 25, 2026

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