Director - Account Management Job at Foundever

Director of Account Management

The Director of Account Management is responsible for leading a team of between ...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

8+ years of management experience in customer success, account management, or sales
Highly analytical
proven experience driving success and revenue realization through data-driven processes
Positive, self-motivated, team player, action and results-orientated
Proven ability to assess organizational strengths and gaps, and motivate individuals and teams to embrace and meet objectives
Experience in SaaS businesses
FinTech/Payments experience preferred
Highly organized and capable of working effectively across functional groups
Excellent communicator, both written and verbal
Experience managing and leading fast-paced account management or customer-focused teams

Job Responsibility

Lead a team of between 7 and 9 Account Managers that drive client delight and revenue realization of an existing business of approximately $20M in recurring revenue
Understand and help your team communicate key client value drivers – security, automation, rebate – while constantly looking for ways to grow Bottomline’s business with our existing clients
Building, coaching, and measuring a team that is assertive, understands its clients, and tactfully steers the team to success
Work efficiently across the entire Paymode line of business – Vendor Enrollment, Product, Sales, Marketing – all of which are critical to the success of our clients
Build and maintain key relationships with the Channel Managers, Banks, and directly with Clients
Lead the Account Managers to become their clients’ trusted advisors
strategically developing client, vendor, and internal relationships
Drive the team to effective Business reviews, communicating status of value realization, identifying areas of opportunity, and resolving open issues
Leverage data to analyze and drive Account Manager performance as well as key client, vendor, and channel metrics (e.g. usage, transaction volume, vendor enrollment, etc.)
Develop the strategic vision for your team – how the team will grow, where to focus efforts, and how to put structures in place to maximize client delight and growth

Senior Account Manager / Account Director - Consumer PR

We are looking for a consumer lifestyle PR Senior Account Manager or Account Dir...

Location

Germany , Frankfurt; Munich; Düsseldorf

Salary:

Not provided

Hotwire

Expiration Date

Until further notice

Requirements

Must be business proficient in both English and German (C1 and above)
PR expert with experience in other areas of the broader marketing matrix (e.g., influencer marketing, paid digital media, social, strategy/planning)
Agency or inhouse experience working on tech or consumer brands
Proven experience in media relations and storytelling
Strong conceptual skills in developing communication strategies and enjoy strategic planning
Knowledgeable on all communications platforms know where trends originate, and proactively apply this knowledge to client work
Passionate about the world of technology both in personal and professional life, and have proven experience using AI tools
Experience working in an international environment and can speak business proficient English and German
Confident, accountable and have some team leadership experience
Proactive and ambitious

Job Responsibility

Strategic consulting and management of consumer tech clients on national and international levels
Development of integrated communication campaigns (traditional, digital, influencer)
Building and maintaining strong media and influencer networks – with a focus on lifestyle and consumer media outlets (print, online, TV, podcasts etc.)
Contribution to new business through pitches, proposals, and networking
Line manager for mid/ junior team members
Managing budgets, timelines, and performance reporting

What we offer

Flexibility to work remotely through our Thoughtful Working philosophy
Sabbatical scheme
a paid break for every four years served
Annual wellbeing allowance

Fulltime

Director, Account Management

The Account Director serves as the lead of key client relationships within the a...

Location

United States , Cincinnati

Salary:

Not provided

Curiosity

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, business, communications, or a related field
8-10 years of experience in account management or a similar role within a marketing or advertising agency
Proven track record of managing high-profile accounts, growing revenue, and delivering successful integrated campaigns
Strong understanding of strategic development processes, integrated marketing, creative development / production, and media (traditional and digital preferred)
Proficiency in project management tools and agency finance processes (e.g. forecasting, revenue recognition)
Local candidate preferred

Job Responsibility

Act as the lead point of contact for your clients, nurturing strong and strategic relationships that position Curiosity for continued growth
Gain a deep understanding of your client’s business goals, market dynamics, and industry challenges to provide strategic counsel
Proactively identify client needs and opportunities
Serve as an advocate for the client within the agency and a point of escalation for appropriate client concerns
Participate in new business pitches, leading or supporting proposal development
Own the financial health of your accounts, including budgeting, forecasting, and managing against profitability targets
Identify and drive opportunities for organic growth
Lead scope/contract development, negotiations, and renewal discussions
Monitor account revenue and profit performance
Translate complex strategic goals into actionable plans and deliverables for the agency team

Account Manager, Sales / Account Director, Sales

Provides total account management support for assigned property accounts. Execut...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Provides total account management support for assigned property accounts
Executes the overall account strategy for assigned accounts to generate and maximize business for the property
Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts
Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel
Focuses specifically on growing market share from transient and group revenue
Provides day-to-day supervision of Account Sales associates if required

Fulltime

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

Account Director / Senior Sales Manager

Provides total account management support for assigned property accounts. Partne...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts
Identifies and aggressively solicits new accounts
Develops and implements strategic sales plans
Builds and strengthens accounts with existing and new customers
Identifies emerging business opportunities and risks
Increases local penetration of high potential accounts
Executes designated sales strategies to achieve revenue goals
Leverages methodologies, technical, and business knowledge
Resolves guest issues that arise in the sales process

Fulltime

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing a client-facing team within a digital services organisation
Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
Experience leading and developing high-performing customer success or account management teams within a digital services environment
Strong commercial acumen and a deep understanding of strategic account management
Exceptional stakeholder management, communication, and coaching skills
Ability to use data-driven insights to inform strategy and performance
Skilled at collaboration across departments, managing change, and championing customer experience improvements
Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
Natural ability to influence senior leaders and board members
Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums

Job Responsibility

Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
Act as the voice of the customer at a senior manager level
Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
Influence the business forecast for renewals and upsell
Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
Reduce customer churn
Coach the team to drive value-driven and strategic conversations with customers
Provide an escalation route
Ensure solutions and products proposed to customers are fit for purpose

What we offer

25 days’ holiday
Buy up to 5 more days holiday
Birthday off
Extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match
4 x life assurance
Flexible working

Fulltime

Regional Director, Partner Account Managers, Atlantic Region

Human Interest is on a mission to ensure that people in all lines of work have a...

Location

United States

Salary:

95000.00 - 100000.00 USD / Year

Human Interest

Expiration Date

Until further notice

Requirements

3-5 years of experience in leading business development and sales professionals across multiple functions in the retirement services/HCM/payroll industry
Proven track record of meeting and exceeding your sales quota
Experience building relationships with CPA's, payroll providers, HR consultants, and benefit brokers
Experience using Salesforce CRM to manage sales process and forecasting
Exceptional communication skills - both written and verbal
Willing to flex with constant change and day-to-day competing priorities
Close proximity to an airport is ideal
Must be located in either Pennsylvania, New Jersey, Virginia, Maryland, or North Carolina

Job Responsibility

Lead and develop a high-performing team of Partner Account Managers who build and scale strategic referral relationships across diverse channels including technology partners, HCM providers, payroll providers, benefits brokers, CPAs, and financial advisors in the SMB market
Drive strategic planning and execution of partner acquisition strategies, empowering your team to identify, develop and activate new partnership opportunities that accelerate revenue growth in your assigned region
Establish and optimize partner success frameworks including joint business planning, performance metrics, and ROI tracking to ensure sustainable growth and mutual value creation across the partner ecosystem
Collaborate closely with Regional Directors of Account Executives to align partnership initiatives with revenue objectives, ensuring seamless integration between Partner Account Managers and Account Executive teams
Foster an innovative, results-driven team culture that focuses on high performance while having fun doing it
Lead by example through active field engagement, including regular partner visits, team ride-alongs, industry events, and partnership strategy sessions (30-40% travel required)

What we offer

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend
quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie

Fulltime

Director - Account Management

Foundever

Location:
United Kingdom

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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