Director, Account Management Job at AlphaSense (New York)

Director, Account Management

At Allen & Gerritsen (A&G), we exist to help brands be Unignorable and we're loo...

Location

United States , Boston

Salary:

90000.00 - 140000.00 USD / Year

Allen & Gerritsen

Expiration Date

Until further notice

Requirements

Relevant experience in a related field (marketing, communications, business, strategy)
7–10+ years of experience in a client service role, with at least 2–3 years at a senior level
A track record of leading complex, integrated accounts and growing client relationships over time
Demonstrated ability to manage and develop high-performing teams
Deep knowledge of agency disciplines: account leadership, strategy, creative, media, analytics, and production
High EQ, strong executive presence, and the ability to lead through influence as much as authority
A bias toward action, a high bar for quality, and a genuine love for the work

Job Responsibility

Own the room and the relationship. You're the senior client partner, deeply embedded in their business, trusted at the leadership level, and always two steps ahead of what they need next
Go wide and deep on the business. You understand the client's category, their competitive landscape, their internal pressures, and what keeps their CMO up at night, and you bring that intelligence into every brief, conversation, and recommendation
Lead multi-disciplinary teams with clarity and confidence. You bring together creative, strategy, media, analytics, and production, setting a clear vision, keeping work on track, and creating the conditions for bold ideas to survive and thrive
Be the escalation point and the calm in the storm. When challenges arise, you navigate them with composure, sound judgment, and a solutions-first mindset
Drive organic growth. You identify opportunities to expand the scope of work, make a compelling case for new capabilities, and build the kind of client confidence that leads to bigger mandates
Partner with finance and leadership on the business of the business, revenue forecasting, contract negotiations, staffing models, and profitability. You understand that great work and smart business aren't mutually exclusive
Mentor and develop the account team around you. You invest in people and help them grow into stronger client leaders and stronger humans
Be a cultural anchor at A&G. You show up, contribute, and help shape what it means to work here

What we offer

Join a vibrant team that values creativity, innovation, and making a positive impact
Work with a diverse range of clients across industries such as Travel, Tourism, Healthcare, Financial Services, Restaurants, Retail, Food & Beverage, Higher Education, Economic Development, and Clean Energy/Sustainability
Be part of a culture that encourages continuous learning, professional growth, and having fun while doing great work
Collaborate with a team driven by insights, imagination, and tireless collaboration to create inventive brand experiences that evoke emotion, spur action, and create impact
Help brands and people transform into the best version of themselves so they can live their purpose each day and have a positive impact on the world

Fulltime

Director, Account Management

As the Head of Account Management, you will be the strategic architect of our po...

Location

Australia , Sydney

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

12+ years of sales or account management experience
at least 8 years in leadership roles, ideally in fintech, payments, consulting, or investment banking
proven track record of building and leading high-performing teams to achieve ambitious commercial targets in a high-growth environment
highly analytical, with the ability to drive strategic planning, evaluate data, and make informed decisions
deep understanding of the fintech and payments ecosystem, including relevant regulations and digital transformation trends
exceptional communication, negotiation, and stakeholder management skills, with experience engaging C-level executives
experience developing and executing GTM strategies, driving product adoption, and managing complex client portfolios
Bachelor’s degree required

Job Responsibility

Leadership of Leaders: Lead, coach, and scale a high-performing organisation of 20+ Account Managers and CSMs by directly managing and developing four Team Leads/Managers
develop and execute the GTM strategy to drive product adoption, revenue growth, and customer retention within the SME & Growth segment
build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring Airwallex solutions deliver transformational value
collaborate cross-functionally with Product, Engineering, Marketing, and Revenue Operations to translate customer needs into product improvements and GTM initiatives
set and report on team goals focused on revenue, product penetration, and customer satisfaction
track KPIs and implement training programs to enhance performance
anticipate and resolve client issues, mitigate risks to satisfaction and retention, and act as the escalation point for complex challenges
champion Airwallex’s operating principles and values, acting as a role model and culture carrier across the business

Fulltime

Director, Account Management

As the owner of a logo, the Account Director may lead a team of Account Managers...

Location

United Kingdom , Any Location

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Experience successfully managing long-term sales cycles which require precise management of projects across multiple organizations, both internally and externally
Strong knowledge of outsourced solutions and services sales
knowledge of contact center solutions
Experience in leading a team of professional employees
Experience successfully managing long-term sales cycles
Minimum of seven years working in outsourcing operations, sales and or consulting
Proven track record in managing large, complex client accounts and generating significant growth
BA/BS in Business, Marketing, or related field
or equivalent work-related experience

Job Responsibility

Serve as the contract custodian and pricing lead
Collaborate with Account Managers on products, policies, operations, quality, training, reporting, and IT
Develop a comprehensive understanding of the customer—delving into their strategy, organizational culture, industry verticals, customer journeys, and unique pain points
Proactively identify both obvious and hidden client needs, providing innovative, win-win solutions
Strategic Growth. Developing a complete understanding of account needs, and anticipating account changes and improvements. Driving proposal management with a clear WIN strategy
Developing a solid and trusting relationship between clients and Foundever
Communicating with clients to understand their needs and explain product value
Manage delivery to SOW as One Foundever team
Planning account strategy (SWOT, RASIC and governance models)
Managing communications between clients and internal teams and resolving key client issues and escalations

Fulltime

Director, Account Management

The Director Account Management is a key position within the German sales organi...

Location

Germany , Frankfurt

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Several years of leadership experience in account management, sales, or related fields, ideally with personnel responsibility
Proven success in developing and implementing market and customer strategies
Experience managing complex projects and working with multiple stakeholders
Strong analytical, communication, and strategic skills
Experience in change management and leading transformation processes
Excellent knowledge of the banking and payment industry and the German market
Fluent in German and English
additional languages are an advantage
Role model for leadership, diversity, and inclusion
Ability to inspire, develop, and lead teams to peak performance

Job Responsibility

Develop and implement comprehensive account and market strategies to position Mastercard as a leading partner in the German market
Drive and be accountable for achieving revenue, profitability, and growth targets
Build and maintain relationships with top clients, decision-makers, and external stakeholders
Initiate and manage strategic transformation projects and innovation initiatives
Collaborate with internal partners (Business Development, Marketing, Product, Legal, Finance, Franchise, etc.) at both national and international levels
Ensure compliance with regulatory and internal company requirements
Represent the company at industry events, conferences, and to external partners
Foster an open, inclusive, and high-performance corporate culture
The leadership and development of a team of Account Managers and leaders could be part of the role, if organizationally required

What we offer

A leading role with significant scope for shaping the business
Development opportunities at the senior executive level
Attractive compensation package and additional benefits
International working environment and access to global networks

Fulltime

Director, Account Management - TPA

Account management leadership isn't about overseeing transactions—it's about bui...

Location

United States , Tempe

Salary:

130000.00 - 150000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in related discipline
10+ years experience in population health, health plan, health system growth, or related field
Sales and/or Account Management experience along with healthcare and/or data analytics experience required
TPA or health plan experience required
5+ years leading and developing teams in matrix organization
Proven expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
Solid understanding of employee benefits and managed care products, self-funded business, labor community, pharmacy, and stop loss underwriting and pricing disciplines
Proficiency with Microsoft Office Suite and Salesforce
Strong business acumen with knowledge of current practices, trends, benchmarks, and competitive landscape in healthcare
Understanding of US and/or global healthcare ecosystem and employer-sponsored coverages

Job Responsibility

Lead account management team: Manage Strategic Account Executives and Account Managers supporting a portfolio of Fortune 500, national, and global clients, developing and instilling consistent standards of excellence while guiding a diverse, high-performing team
Drive commercial accountability: Own reliable revenue, expansion, and retention targets across your portfolio, ensuring team delivers on growth objectives through renewals, expansions into new products and services, and proactive risk mitigation
Provide pipeline oversight: Deliver meaningful insights and leading indicators of revenue growth and risk to leadership through diligent, accurate pipeline management and oversight of client revenue, opportunities, and retention trending
Develop and coach team members: Provide thoughtful feedback, development opportunities, recognition, and ongoing direction through consistent, well-prepared team meetings, 1:1s, and timely performance reviews
Model executive engagement: Demonstrate how to build rapport and establish credibility with account stakeholders at strategic levels (CHRO, VP Total Rewards) through consistent executive presence, domain knowledge depth, and diligent preparation
Guide strategic client planning: Coach team to proactively identify client objectives, challenges, and leadership priorities while uncovering barriers and developing actionable, client-specific strategic plans that maximize satisfaction and ROI
Oversee business reviews and presentations: Ensure team delivers high-quality business reviews that derive insights from data, help clients plan future direction with health cost insights, and present product capabilities and thought leadership effectively
Lead pricing and negotiations: Provide oversight and support for pricing, proposals, RFPs, contract management, and negotiations to secure favorable outcomes
Monitor contract compliance: Ensure all client contractual obligations are met across portfolio while communicating contractual risks to appropriate Personify Health leadership
Collaborate cross-functionally: Work across internal teams to improve processes and products while recognizing those supporting team success and ensuring seamless service delivery

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Director, Account Management, Upmarket

As the Director, Upmarket Account Management, you will lead the build of the Upm...

Location

United States

Salary:

340000.00 - 365000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

10+ years of customer facing experience
5+ years of experience as a manager or leader of post sales teams at a SaaS company
2+ years experience managing frontline managers
Proven track record of achieving revenue retention and expansion targets in the NAMER market
Experience leading teams that serve commercial and enterprise customers
Strong executive presence and ability to build relationships at all levels
A collaborative mindset and demonstrated ability to influence across functions
Analytical thinking and data-driven decision-making
Experience working in a fast-paced startup or growth-stage SaaS company
Enthusiasm for cybersecurity and helping customers build trusted businesses

Job Responsibility

Build a team culture of customer value, high performance and accountability
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions
Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers
Deliver an accurate weekly forecast for both retention and expansion performance
Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion
Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills
Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals
Thrive in a fast paced startup environment and contribute to transformational change
Represent Vanta at industry events and customer meetings across the region

What we offer

Offers Equity
Medical benefits
401(k) plan
Other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

Associate Director, Account Management, Enterprise

The Associate Director, Account Management, Enterprise role is a key sales role ...

Location

United States , San Francisco; New York

Salary:

150000.00 - 220000.00 USD / Year

Airwallex

Expiration Date

Until further notice

Requirements

At least 8 years of experience managing complex technology sales to or account management of enterprise accounts
Experience in account management has included work with API’s
Exceptional communication skills and be comfortable conversing with people of all backgrounds and domains
Success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets

Job Responsibility

Take a consultative approach with customers to ensure solutions provided suit their unique business needs
Build relationships with internal stakeholder to manage and optimize customer engagement and platform usage
Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
Project manage complex customer projects across a number of technical and non-technical domains
Be proactive in identifying and solving client challenges
Serve as the customer advocate while capturing feedback and reporting requests to Product Management and Development
Achieve and exceed sales target volumes and revenues, while keeping the customer's needs top of mind
Report weekly and monthly performance against KPIs, metrics and targets
Ensure the best customer experience and on-boarding process for new customer
Work closely with customer and technical support teams to develop best practices around client engagement

What we offer

Offers Equity
Offers Commission
Medical, dental, and vision insurance
401(k) plan
Short-term and long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year

Fulltime

Director Account Management

Join an innovative, category-defining organization at the forefront of solving m...

Location

United States , Alpharetta

Salary:

135000.00 USD / Year

Goodwin Recruiting

Expiration Date

Until further notice

Requirements

4–8 years of successful enterprise account management experience
Demonstrated track record of achieving quotas, maintaining strong client retention, and managing multi-year, complex expansion deals in matrixed organizations
Strong communication, collaborative account planning, and problem-solving skills
High drive, curiosity, and operational discipline in a growth-focused environment
Resilient and committed to continuous personal and professional development
Willingness to travel 40% or more for national account coverage

Job Responsibility

Manage a portfolio of high-value, strategic enterprise accounts and nurture deep client relationships
Serve as the primary point of contact for executive-level stakeholders, building trusted advisor partnerships
Develop and execute strategic account plans, including quarterly and annual business reviews that align client goals with business objectives
Translate client feedback into actionable strategies (OKRs) to drive ongoing improvements and deepen partnerships
Proactively monitor client health to identify risks and ensure long-term retention targets are achieved
Collaborate with cross-functional teams—including Client Success, Product, Marketing, and Sales—to ensure seamless service delivery
Identify and capitalize on growth opportunities within accounts, leading complex, multi-stakeholder sales cycles focused on ROI and strategic outcomes
Maintain rigorous CRM hygiene, accurate forecasting, and disciplined follow-through on commitments

What we offer

Competitive base salary plus commission structure
Unlimited PTO
Opportunity to partner with leading enterprise clients on high-impact initiatives
High-performance culture with strong values and a supportive team environment

Fulltime

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Director, Account Management

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