Director, Account Management Jobs

Curiosity

Location:
United States, Cincinnati

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Account Director serves as the lead of key client relationships within the agency, championing client business objectives, long-term partnership, and mutual success across a group of client accounts. This role requires a growth-minded strategic thinker and skilled communicator who bridges client business objectives with agency capabilities. The Account Director fosters collaboration across internal and partner teams and ensures flawless execution, operational efficiency, and ultimately, the success and growth of client relationships. The Account Director is also responsible for maintaining the overall health of client accounts in terms of deliverables, revenue, and profitability.

Job Responsibility:

Act as the lead point of contact for your clients, nurturing strong and strategic relationships that position Curiosity for continued growth
Gain a deep understanding of your client’s business goals, market dynamics, and industry challenges to provide strategic counsel
Proactively identify client needs and opportunities
Serve as an advocate for the client within the agency and a point of escalation for appropriate client concerns
Participate in new business pitches, leading or supporting proposal development
Own the financial health of your accounts, including budgeting, forecasting, and managing against profitability targets
Identify and drive opportunities for organic growth
Lead scope/contract development, negotiations, and renewal discussions
Monitor account revenue and profit performance
Translate complex strategic goals into actionable plans and deliverables for the agency team
Provide input and support input on strategy, creative, media, and campaign approaches
Stay informed on industry trends, market changes, and competitor activities
Act as the team “quarterback,” ensuring clear communication and alignment across strategy, creative, media, analytics, and other internal teams
Foster a culture of collaboration, innovation, and problem-solving
Act as a player-coach
Facilitate clear and consistent communication between internal teams and clients
Mentor and develop direct reports
Oversee the execution of work
Identify and mitigate potential risks in project execution
Implement best practices and process improvements
Coordinate, negotiate, and manage agreements with external vendors and partners

Requirements:

Bachelor’s degree in marketing, business, communications, or a related field
8-10 years of experience in account management or a similar role within a marketing or advertising agency
Proven track record of managing high-profile accounts, growing revenue, and delivering successful integrated campaigns
Strong understanding of strategic development processes, integrated marketing, creative development / production, and media (traditional and digital preferred)
Proficiency in project management tools and agency finance processes (e.g. forecasting, revenue recognition)
Local candidate preferred

Additional Information:

Job Posted:
December 08, 2025

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Director, Account Management