CrawlJobs Logo

Director, Account Management, Upmarket

United States 340000.00 - 365000.00 USD / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

As the Director, Upmarket Account Management, you will lead the build of the Upmarket Account Management organization. Through strong, visionary leadership, you will mobilize your team of managers to drive retention and expansion of Vanta’s existing customer base in the Commercial and Enterprise segments. You will hire and develop a high performing team of Managers of AMs, who are customer value focused and results driven. You will be responsible for contributing to the design of our upmarket Account Management strategy, developing a repeatable methodology to consistently exceed retention and expansion goals by inspiring customers to use Vanta as the foundation of their modern GRC program. Partnering closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key to success in this role. You will be at the forefront of delivering Vanta’s GRC value and a key leader in executing our upmarket strategy.

Job Responsibility

  • Build a team culture of customer value, high performance and accountability
  • Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota
  • Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions
  • Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers
  • Deliver an accurate weekly forecast for both retention and expansion performance
  • Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion
  • Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills
  • Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals
  • Thrive in a fast paced startup environment and contribute to transformational change
  • Represent Vanta at industry events and customer meetings across the region

Requirements

  • 10+ years of customer facing experience
  • 5+ years of experience as a manager or leader of post sales teams at a SaaS company
  • 2+ years experience managing frontline managers
  • Proven track record of achieving revenue retention and expansion targets in the NAMER market
  • Experience leading teams that serve commercial and enterprise customers
  • Strong executive presence and ability to build relationships at all levels
  • A collaborative mindset and demonstrated ability to influence across functions
  • Analytical thinking and data-driven decision-making
  • Experience working in a fast-paced startup or growth-stage SaaS company
  • Enthusiasm for cybersecurity and helping customers build trusted businesses

What we offer

  • Offers Equity
  • Medical benefits
  • 401(k) plan
  • Other company perk programs
  • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
  • 16 weeks fully-paid Parental Leave for all new parents
  • Health & wellness stipend
  • Remote workspace, internet, and cellphone stipend
  • Commuter benefits for team members who report to the SF and NYC office
  • Family planning benefits
  • Matching 401(k) contribution with immediate vesting
  • Flexible PTO policy, plus 80 hours of Sick Time
  • 11 company-paid holidays
  • Virtual team building activities, lunch and learns, and other company-wide events

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Director, Account Management, Upmarket

8 matching positions

Director, GTM Business Operations

As a Director of GTM Business Operations, you’ll be the execution leader for Dia...
Location
Location
United States , Austin
Salary
Salary:
Not provided
dialpad.com Logo
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–12+ years in Revenue Operations, Sales Strategy, or GTM Operations
  • Experience supporting multi-segment SaaS organizations
  • Deep expertise in enterprise deal cycles and pipeline mechanics
  • Proven experience leading operational teams
  • Strong executive presence with the ability to challenge constructively
  • Structured, data-driven decision maker with high accountability standards
Job Responsibility
Job Responsibility
  • Own forecast methodology and inspection standards
  • Improve forecast accuracy across segments
  • Identify and address systemic forecasting gaps
  • Strengthen executive confidence in revenue projections
  • Establish structured pipeline councils across segments
  • Enforce stage discipline and inspection standards
  • Reduce late-stage slippage and improve conversion
  • Elevate execution quality in complex and strategic deals
  • Translate campaign objectives into measurable pipeline execution plans
  • Ensure campaign performance is visible and inspectable
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Recognized Great Place to Work culture
Read More
Arrow Right

Director, Business Operations

As a Director of Business Operations, you’ll be the execution leader for Dialpad...
Location
Location
United States , Austin; Tempe
Salary
Salary:
Not provided
dialpad.com Logo
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–12+ years in Revenue Operations, Sales Strategy, or GTM Operations
  • Experience supporting multi-segment SaaS organizations
  • Deep expertise in enterprise deal cycles and pipeline mechanics
  • Proven experience leading operational teams
  • Strong executive presence with the ability to challenge constructively
  • Structured, data-driven decision maker with high accountability standards
Job Responsibility
Job Responsibility
  • Own forecast methodology and inspection standards
  • Improve forecast accuracy across segments
  • Identify and address systemic forecasting gaps
  • Strengthen executive confidence in revenue projections
  • Operationalize new product launches within Sales motions
  • Define pipeline visibility and inspection standards for new offerings
  • Partner with Product to ensure launch readiness across segments
  • Monitor adoption, attach rates, and early performance signals
  • Serve as the RevOps lead in product interlock forums
  • Establish structured pipeline councils across segments
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Certified Great Place to Work culture
Read More
Arrow Right

Director of Business Operations

As a Director of Business Operations, you’ll be the execution leader for Dialpad...
Location
Location
United States , Tempe
Salary
Salary:
Not provided
dialpad.com Logo
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–12+ years in Revenue Operations, Sales Strategy, or GTM Operations
  • Experience supporting multi-segment SaaS organizations
  • Deep expertise in enterprise deal cycles and pipeline mechanics
  • Proven experience leading operational teams
  • Strong executive presence with the ability to challenge constructively
  • Structured, data-driven decision maker with high accountability standards
Job Responsibility
Job Responsibility
  • Own forecast methodology and inspection standards
  • Improve forecast accuracy across segments
  • Identify and address systemic forecasting gaps
  • Strengthen executive confidence in revenue projections
  • Operationalize new product launches within Sales motions
  • Define pipeline visibility and inspection standards for new offerings
  • Partner with Product to ensure launch readiness across segments
  • Monitor adoption, attach rates, and early performance signals
  • Serve as the RevOps lead in product interlock forums
  • Establish structured pipeline councils across segments
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Certified Great Place to Work culture
Read More
Arrow Right

Weighbridge Operator

We are currently seeking an experienced and reliable Weighbridge Operator to joi...
Location
Location
Australia , Altona
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • Previous experience in a weighbridge, logistics, or admin role (preferred)
  • Strong attention to detail and accuracy
  • Confident using computer systems and data entry
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced, industrial environment
  • Reliable and punctual
Job Responsibility
Job Responsibility
  • Operating the weighbridge system to record vehicle weights
  • Managing inbound and outbound truck movements
  • Data entry and processing dockets accurately
  • Providing excellent customer service to drivers and site visitors
  • Handling general administrative duties
  • Ensuring compliance with site procedures and safety standards
What we offer
What we offer
  • Flexible work options to suit your lifestyle
  • Full-time hours with optional overtime available
  • Supportive team environment
  • Opportunity to gain experience within the waste and recycling industry
  • Fulltime
!
Read More
Arrow Right

Project Manager - Commercial & Industrial

Our client has approached Randstad to help them develop their significant footpr...
Location
Location
Australia , Sydney
Salary
Salary:
200000.00 - 250000.00 AUD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • You will have a minimum of 8 year’s experience working on similar projects ideally for a Tier 1, 2 or 3 Builder in Australia
  • Professional delivery of Commercial, Industrial projects, end to end
  • Degree in Construction management or Civil Engineering
  • Knowledge of construction – including steel and precast – and building codes and regulations
  • On-site construction experience
  • Commitment to safety and quality compliance
  • Multi-project planning and coordination
  • Strong stakeholder management skills
  • Great communicator
  • Ability to work with Site Managers, sub-contractors and Contracts Administrators
Job Responsibility
Job Responsibility
  • Preparing programmes
  • Forecasting
  • Budgets
  • Costing
  • Financial Reporting
  • Adherence to BCA standards
  • Site Inspections, establishment and testing
  • Daily and Monthly reporting
  • OH&S
  • Subcontractor site Inductions
What we offer
What we offer
  • Generous salary package
  • Well supported site with multiple trades, labor hire, Site Managers and supporting engineers
  • Opportunity based on your performance to fast track to Senior Project Management
  • Extended leave entitlement
  • Corporate fun days
  • Team building events
  • Relocation costs
  • Stable 3 year duration
!
Read More
Arrow Right

Aps4 Engagement Administrator

Randstad is currently seeking several experienced Engagement Administrator APS4 ...
Location
Location
Australia , Brisbane
Salary
Salary:
40.00 - 44.00 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Excellent organisational and time management skills
  • Ability to manage competing priorities and meet deadlines
  • Strong stakeholder engagement and relationship management skills
  • High attention to detail and accuracy
  • Ability to work effectively both independently and within a team
  • Customer-focused approach with strong problem-solving skills
  • Experience providing administrative and business support
  • Financial administration and procurement support capability
  • Ability to coordinate meetings, schedules and event logistics
Job Responsibility
Job Responsibility
  • Provide administrative and operational support across a nationally dispersed team
  • Support the planning, coordination and delivery of events, seminars and engagement activities
  • Assist with event logistics including venues, registrations, suppliers and scheduling
  • Coordinate purchasing, procurement and financial administration activities
  • Support stakeholder engagement and communication activities
  • Assist with preparation and distribution of marketing, promotional and educational materials
  • Maintain records, documentation and administrative systems
  • Provide support for meetings, presentations and reporting requirements
  • Coordinate distribution of communication and engagement materials through physical and digital channels
  • Liaise with internal and external stakeholders to support program delivery
  • Fulltime
!
Read More
Arrow Right

Executive Assistant

Are you a highly organised, proactive administrative professional who loves a bu...
Location
Location
Australia , Bankstown
Salary
Salary:
38.00 - 39.00 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • Proven background in office administration, executive support, or service/logistics coordination
  • Strong, confident phone manner with the ability to build quick rapport with clients, transport drivers, and technicians
  • Calm under pressure, reliable, and exceptional at scheduling and managing busy email inboxes
Job Responsibility
Job Responsibility
  • Supporting a busy manager, you will act as the right hand of the office, managing everything from core administration to physical logistics
  • Sorting, prioritising, and responding to key business emails to keep the manager on track
  • Answering incoming phone calls with a bright, professional attitude and handling enquiries seamlessly
  • Managing calendars, scheduling works, and completing essential paperwork
  • Liaising with transport providers to coordinate deliveries and collections
  • Conducting routine stocktakes and physically getting parts ready for field technicians so they can head out to jobs fully equipped
  • Fulltime
!
Read More
Arrow Right

Clinic Coordinator

We are looking for a Clinic Coordinator to support a busy neurosurgery practice ...
Location
Location
United States , Encino
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in an administrative or medical office role, ideally within a specialty practice
  • Demonstrated ability to manage multiple priorities with strong organization and attention to detail
  • Clear and attentive communication skills with a patient-centered and service-oriented approach
  • Working knowledge of electronic medical records systems and Microsoft Office applications, including Word, Outlook, and Excel
  • Familiarity with medical terminology, insurance verification, and authorization processes is preferred
  • Ability to maintain discretion when handling confidential patient and practice information
  • Comfortable using multi-line phone systems and supporting a fast-paced front desk environment
Job Responsibility
Job Responsibility
  • Coordinate patient visits by arranging new appointments, return visits, and procedure-related scheduling while helping maintain an efficient daily flow
  • Serve as a central point of contact for patients, the provider, and outside medical offices to ensure timely and attentive communication
  • Update, organize, and safeguard patient documentation in electronic records systems with close attention to accuracy and confidentiality
  • Review insurance information, assist with authorization-related follow-up, and respond to routine billing questions from patients
  • Help keep front office and exam room operations running effectively by monitoring supplies, supporting room readiness, and managing the provider calendar
  • Handle incoming calls, greet visitors, and provide courteous front desk support that reflects a high standard of patient service
  • Perform general administrative duties such as data entry, file organization, correspondence, and other office support tasks as needed by the clinical team
What we offer
What we offer
  • Health
  • Dental
  • Vision
  • 401k
  • Sick Time Off
  • Fulltime
Read More
Arrow Right