Director, Account Management - TPA Job at Personify Health (Tempe)

Account Manager, TPA

Account Managers in TPA environments aren't just relationship coordinators—they'...

Location

United States

Salary:

75000.00 - 95000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in related discipline
3+ years account management experience
3+ years experience in health insurance, employee benefits, or healthcare industry, specifically with TPA/self-funded groups
Prior TPA experience strongly preferred
Knowledge of health plan testing, regulatory compliance, and insurance plan administration mandates
Experience preparing client reports and presentations
Proficiency with CRM systems for documentation and relationship management
Ability to travel for multiple days at a time when needed

Job Responsibility

Serve as primary client contact: Act as the main point of contact for assigned clients, responding promptly to inquiries and providing creative solutions that meet client needs
Monitor service delivery: Track and manage service levels to ensure timely issue resolution, compliance, and adherence to contractual commitments
Prepare client reporting: Develop and deliver standard and custom client reports covering claims, utilization, and other key metrics for client review
Coordinate internal resources: Partner with cross-functional teams across claims, eligibility, and compliance to meet client needs and deliver seamless service
Support strategic initiatives: Assist with renewals, plan changes, and strategic initiatives while supporting delivery of QBRs and renewal processes
Maintain documentation: Keep accurate client records, communication logs, and CRM system entries to ensure continuity and accountability
Escalate appropriately: Identify and escalate complex issues to Strategic Account Executive or Director when client needs exceed standard resolution pathways
Support client onboarding: Assist with new client onboarding and internal system setup to ensure smooth transitions
Stay regulatory-informed: Maintain knowledge of regulatory issues affecting benefit plans and proactively update clients when requirements change
Develop product expertise: Build thorough knowledge of Personify Health benefit-related products through ongoing training and product updates

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

TPA Regional Sales Director- Southeast

We're seeking an experienced sales leader who can develop broker/consultant rela...

Location

United States , Atlanta, GA

Salary:

Not provided

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience
10 years experience in employee benefit commercial sales and employee benefit design
Demonstrable track record of success in consultative sales/business development roles selling complex healthcare services
Deep knowledge of employee benefits, self-funded employer groups, other TPAs, and broker dynamics
Active and productive relationships in brokerage community required
Fluent in self-funded and stop loss models with intermediate understanding of PBM landscape
Documented history of consistent quota over-achievement and year-over-year performance growth
Uses sales approach that prioritizes relationships and open dialogue to identify and provide compelling solutions
Knows how businesses work with knowledge of current practices, trends, and competitive landscape
Willingly accepts and contributes new ideas while adapting to rapidly changing, high-growth environment

Job Responsibility

Drive revenue growth through direct sales contributing to overall company success
Develop and execute comprehensive territory plans maximizing new sales revenue in assigned geographic markets
Cultivate authentic, productive relationships with brokers, consultants, and employer prospects
Educate and advocate for Personify Health's documented track record of exceptional cost savings and care quality
Work directly with broker/consultant advisors and employer prospects to initiate, manage, and close sales of Personify Health self-funded solutions
Develop territory plans that maximize new sales revenue while identifying customer targets and formulating successful stakeholder engagement strategies
Create and cultivate authentic relationships with current and future business partners both internal and external, including brokers and consultants
Deliver meaningful insights and leading indicators of revenue growth and risk to leadership while maintaining accurate pipeline data and forecasts
Passionately educate and advocate on behalf of Personify Health's documented track record of exceptional cost savings, care quality, and client satisfaction
Work with Account Management for optimal customer implementations while maintaining contact post-implementation to ensure positive experiences

What we offer

Comprehensive medical and dental coverage through our own health solutions
Mental health support and wellness programs designed by experts
Flexible work arrangements
Retirement planning support
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders
Learning budget
Unlimited PTO policy

Fulltime

Director, Client Migrations

We're seeking an experienced leader who can oversee a team of solution design an...

Location

United States

Salary:

135000.00 - 150000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

10+ years in healthcare, insurance, or TPA environments required
At least 5 years in leadership roles with proven success overseeing teams managing large-scale client implementations
Prior TPA experience strongly preferred
Strong understanding of claims administration platforms and digital engagement tools
Advanced project management skills (PMP or similar certification preferred)
Ability to guide teams through complex technical transitions and platform migrations
Exceptional leadership: Committed to coaching and mentoring team members for professional growth and development
Strategic alignment: Ability to align implementation strategies with organizational goals and client objectives
Decision-making excellence: Makes timely, data-driven decisions under pressure while managing complex, competing priorities
Change management expertise: Skilled in guiding clients and teams through complex transitions with confidence and clarity

Job Responsibility

Lead team excellence: Develop high-performing team with diverse roles managing client migrations while setting priorities, allocating resources, and ensuring accountability for project delivery
Foster collaborative culture: Build culture of collaboration, continuous improvement, and client-centricity while serving as leadership liaison to Enterprise Project Management team
Provide executive oversight: Monitor all client implementation projects ensuring on-time delivery within scope and aligned with client expectations and organizational standards
Serve as escalation point: Address critical issues and client concerns with strategic problem-solving while maintaining strong relationships with client executives and stakeholders
Define strategic direction: Establish implementation strategies for claims platform and digital experience migrations while partnering with cross-functional leaders across organization
Manage risk proactively: Monitor project risks and drive resolution of complex challenges while ensuring technical solutions meet client requirements and compliance standards
Guide technical excellence: Direct team in understanding claims administration systems and digital engagement platforms while ensuring solutions align with client needs
Communicate effectively: Provide clear project status updates, risk assessments, and milestone tracking to stakeholders at all organizational levels including executive leadership

What we offer

Comprehensive medical and dental coverage through our own health solutions
Mental health support and wellness programs designed by experts
Flexible work arrangements
Retirement planning support
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders
Learning budget
Unlimited PTO policy

Fulltime

Director, Global Proposal Management

Personify Health is seeking a strategic, transformational leader to serve as Dir...

Location

United States

Salary:

130000.00 - 160000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

10+ years of progressive experience in Proposal and RFP Management, including leadership of high-performing teams
Significant experience overseeing high-volume RFP environments within healthcare, TPA, or wellbeing services preferred
Demonstrated success in bid qualification strategy and proposal pricing coordination
Strong project management expertise, including workflow assignments, project balancing, and resource optimization
Experience building and operating within a tiered support model
Proven track record governing quality assurance standards across proposal outputs
Advanced proficiency with Loopio (strongly preferred) or Qvidian
Experience leveraging AI, automation, and emerging technologies to improve proposal efficiency and effectiveness

Job Responsibility

Oversee end-to-end proposal operations for TPA and Wellbeing lines of business, ensuring high-quality, compliant, and competitive submissions
Lead bid qualification strategy in partnership with Sales and executive leadership to prioritize opportunities and optimize win rates
Establish and govern proposal pricing strategy in collaboration with Finance and Sales to ensure competitiveness and profitability
Drive executive-level proposal messaging alignment with overall company value proposition and go-to-market strategy
Manage and evolve the RFP content strategy to ensure accuracy, consistency, differentiation, and scalability
Optimize and govern the use of content management tools
Establish best practices for content governance, version control, and continuous content improvement
Leverage AI and automation tools to improve efficiency, response quality, and turnaround time across high-volume RFPs
Lead project management discipline across all proposal efforts, including workflow assignment, workload balancing, and deadline governance
Design and manage a tiered proposal support model to ensure appropriate allocation of resources based on complexity and strategic importance

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Regional Sales Director

Personify Health is on a mission to simplify and personalize the health experien...

Location

United States

Salary:

140000.00 - 180000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
10 years of experience in employee benefit commercial sales and employee benefit design
Demonstrable track record of success in consultative sales/business development roles selling complex/multi-stakeholder healthcare services, benefits, and/or related services
Deep knowledge of employee benefits, self-funded employer groups, other TPAs, and broker dynamics
Active and productive relationships in the brokerage community required
Fluent in self-funded and stop loss models with intermediate understanding of PBM landscape

Job Responsibility

Work directly with broker/consultant advisors and their employer prospects to initiate, manage and close sales of Personify Health self-funded solutions
Develop strategic territory plans to maximize new sales revenue in assigned geographic market segments
identify customer targets, formulate, and execute sales plan for successful stakeholder engagement to achieve and exceed sales goals
Create and cultivate authentic and productive relationships with current and future business partners both internal and external, including brokers and consultants
Provide meaningful insights and leading indicators of revenue growth and risk to leadership and internal stakeholders
maintain accurate pipeline data, forecasts and reporting for your assigned territory as directed by Commercial Leadership
Passionately educate and advocate on behalf of the Personify Health model, and its documented track record of exceptional cost savings, care quality, member and client satisfaction
Work with Account Management for optimal customer implementations
maintain contact with customers after implementation to ensure positive customer experience
Work cross-functionally to improve our processes and products and provide recognition to those supporting the success of our team

What we offer

Comprehensive medical and dental coverage through our own health solutions
Mental health support and wellness programs designed by experts who get it
Flexible work arrangements that fit your life, not the other way around
Retirement planning support to help you build real wealth for the future
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders who want to see you succeed
Learning budget to invest in skills that matter to your future
Competitive base salary plus that rewards your success

Fulltime

Interim Senior Director of Payment Operations

Kirby Bates Associates is pleased to announce an exciting engagement opportunity...

Location

United States

Salary:

Not provided

Kirby Bates Associates

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field (Master’s degree preferred)
10+ years of healthcare payment operations experience
Specific experience in the TPA space is essential, specifically with organizations that directly issue provider payments rather than routing through traditional carriers
Deep understanding of EDI standard processes (ANSI 835), remittance advice, stop-loss systems, and capitation payments
Proven track record of managing multidisciplinary teams and fostering a culture of innovation
Strong grasp of healthcare regulations and payment integrity/cost containment principles

Job Responsibility

Manage the full lifecycle of provider payments, including complex recovery and reconciliation workflows
Lead multidisciplinary teams to drive innovation and achieve high-performance results in payment processing
Ensure all processes align with healthcare regulations, payment integrity principles, and cost containment strategies
Oversee EDI standard processes (ANSI 835), client billing, and stop-loss systems
Direct recoupment processes and handle complex interest calculations, particularly for non-ERISA plans

What we offer

Attractive compensation package including housing, transportation, and regular travel home

Broker Market Analyst

In the role of a Broker Market Analyst, you create interest and drive brand and ...

Location

United States

Salary:

Not provided

Personify Health

Expiration Date

Until further notice

Requirements

Proven success in sales/marketing in TPA and or Benefit Administration
Outgoing, positive, friendly, and a master communicator
Demonstrated history in exceeding performance goals and quotas
Experience selling enterprise products/services with a focus on value-based selling methodologies
Strong communications and understanding of how to identify consultant and broker needs and map business value
Adept in using Salesforce.com, Hubspot and Microsoft Office applications
Internet and research savvy using online resources such as LinkedIn and ZoomInfo to identify contacts within target companies
Proficient in managing multiple simultaneous qualification and sales processes
Strong understanding of target consulting and brokerage firms and range between core job deliverables to solving business problems
Must quickly assess a business situation or scenario and develop plans to address challenges or capture opportunities

Job Responsibility

Qualify all incoming consultant & broker inquiries generated through web and marketing campaign leads
Use lead sourcing directives on target geographic markets and contact roles to influence lead sourcing
Source new consultant/broker leads through online research leveraging multi-modal broker prospecting tools, LinkedIn and more
Successfully set up strategic alignment meetings for the consultant & broker relations team (via email)
Strategic sales capabilities that include a high comfort level communicating with defined consultant & broker contact roles within a consulting/brokerage firm
Educate leads/contacts regarding Personify Health’s value and key positioning pillars
solution differentiation from market alternatives
Prospect into target consulting/brokerage firms to find new contacts and revenue opportunities
Develop and articulate high-impact messaging that resonates with consultants and brokers
Consistently logging lead, contact, account, and qualification data in Salesforce.com Report weekly metrics

What we offer

Comprehensive medical and dental coverage
Mental health support and wellness programs
Flexible work arrangements
Retirement planning support
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders
Learning budget
Unlimited PTO policy

Fulltime

New

Software Engineer

You will lead the development and delivery of web-based solutions that directly ...

Location

France , Bidart

Salary:

Not provided

SOPHiA GENETICS

Expiration Date

Until further notice

Requirements

2-3 years’ experience in the software engineering field
Bachelor’s degree in Computer Science or Engineering or equivalent professional experience
demonstrated experience in developing reliable web-based services and have a firm grasp on the underlying challenges of releasing web components to production
solid proficiency of front-end framework: React, Next JS, Node, JSX
proficiency in Java for back-end development
solid understanding of backend technologies and microservices architecture
experience with databases like MySQL, MariaDB, and DuckDB
experience with AI use in SDLC
familiarity with Linux environments and GitLab for version control and CI/CD pipelines
good knowledge of software engineering best-practices, Agile, CI/CD, testing frameworks, TDD, BDD

Job Responsibility

Develop and optimize web-based services and components, leveraging modern frameworks (React, Next.js, Node.js) and robust backend technologies (Java, microservices) to deliver seamless user experiences
Own and drive the full lifecycle of complex, high-performance software systems - from design and implementation to testing, deployment, and maintenance - ensuring reliability and scalability
Enhance system performance through database optimization (MySQL, MariaDB, DuckDB) and efficient query design, ensuring data integrity and fast processing
Leverage AI and modern tools to enhance SDLC, observability, monitoring, and system intelligence, driving data-driven decision-making
Orchestrate cross-functional projects by collaborating with Product, QA, Architecture, and other teams to design interoperable systems and deliver high-impact features
Lead code reviews and mentor junior engineers, fostering a culture of quality, innovation, and continuous improvement
Resolve complex technical issues with efficiency, minimizing downtime and ensuring smooth operations
Streamline SDLC processes, integrating Agile, CI/CD, and DevOps tools (Docker, Kubernetes, GitLab) to accelerate delivery and improve workflow automation
Collaborate with stakeholders (PMO, Product, QA, Architecture) to align technical execution with product vision and user needs
Bridge technical execution with business goals by deeply understanding the genomics and digital healthcare domain, ensuring solutions align with user needs and regulatory requirements

What we offer

Health benefits for you and your family covered by 80% employer contributions
Life Insurance and pensions contribution
SWILE meal vouchers and home office allowances

Fulltime

Director, Account Management - TPA

Personify Health

Location:
United States , Tempe

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

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