Director- Transformation and Innovation Job at AJW Group (Slinfold)

Director, Cybersecurity Transformation

The Director, Cybersecurity Transformation role at Hewlett Packard Enterprise is...

Location

United States , All

Salary:

164500.00 - 398500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10+ years in program and portfolio management
7+ years in senior leadership roles within large, global organizations
significant experience in cybersecurity
proven track record delivering complex transformation programs with multi-million-dollar budgets
ability to build and scale high-performing teams
Bachelor’s degree in Business, Strategy, or a related field
Master’s degree (MBA or equivalent) strongly preferred
PMP, PgMP, Agile Project Management, and/or relevant cybersecurity certifications (e.g., CISSP, CISM) highly desirable.

Job Responsibility

Lead the planning, execution, and successful delivery of complex, large-scale transformation programs
foster a culture of continuous improvement, innovation, and agility
establish and oversee frameworks for tracking and measuring the impact of transformation initiatives
provide executive oversight for the full portfolio of cybersecurity programs
project and forecast budgets via rigorous financial planning
implement a robust governance framework
recruit, mentor, and lead a world-class cybersecurity transformation and program delivery team
build and maintain strong global relationships with senior and executive management
influence, negotiate, and build consensus to resolve escalations and drive alignment.

What we offer

Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
programs for personal and professional development
flexible work to manage work and personal needs
inclusive work environment.

Fulltime

Director of Operational Transformation

As the Director of Operational Transformation for Paymode, you will leverage str...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, operations management, or related field (Master’s preferred)
10+ years of experience in operational excellence or process improvement
at least 5 years in a leadership role within payments or fintech
Proven success in leading transformation and continuous improvement initiatives
Strong analytical, problem-solving, and project management skills
Excellent communication, interpersonal, and leadership abilities
Occasional travel may be required for team alignment and client engagements

Job Responsibility

Escalation Monitoring: Regular weekly reporting weekly updates to CCO and Paymode SLT on managing escalated customer issues (facilitating and driving for the team), ensuring RCA is completed and ensuring root cause fixes are addressed
Operational Excellence Strategy: Support the implementation and execution of innovative business process improvements resulting in measurable financial and customer loyalty gains
Act as a sustainability expert to maintain and improve business financial results
Project Leadership: Serve as Project Team leader, mobilizing members across the organization to accomplish goals specified in project charters
Refine and update charters with clear problem statements, financial and customer goals, scope, staffing, and scheduling
Plan and facilitate productive team meetings, manage activities outside meetings, and ensure projects remain on schedule
Communicate progress and risks to senior leadership and assure approved improvements are implemented before project closure
Lean Program Leadership – Represent Paymode in enterprise-wide operational excellence initiatives, applying Lean principles to streamline workflows, reduce operational costs, and minimize escalation drivers
Training & Enablement – Provide training to leaders and teams on continuous improvement methodology and formal problem-solving techniques, enabling departments to drive better business results as measured by balanced scorecards
Continuous Improvement & Capability Building: Best Practice Sharing – Promote a culture of continuous improvement by sharing best practices across Paymode teams and benchmarking against fintech industry standards

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Managing Director Consulting

As the Managing Director, you will lead and drive growth within our Consulting P...

Location

Japan , Tokyo

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior leadership role within a consulting, technology services, or digital transformation organization
Experience in SAP consulting or broader ERP transformation work is preferred
Strong track record of delivering profitable growth and leading large, complex teams
Extensive experience in business development and client relationship management
Deep understanding of consulting delivery models, market dynamics, and emerging technologies
Exceptional strategic thinking, problem-solving, and decision-making skills
Outstanding leadership, communication, and interpersonal abilities
Bachelor's degree in business, technology, or a related field (MBA or advanced degree preferred)
Familiarity with digital transformation, cloud solutions, ERP systems, and related domains
Experience working in a global or multicultural environment

Job Responsibility

Develop and implement business strategies to grow the Consulting Practices in alignment with K2 Partnering Solutions’ overarching goals
Identify market trends, new service opportunities, and areas for innovation
Expand client relationships and partnerships by identifying new opportunities and delivering tailored consulting solutions
Collaborate with sales teams to drive business growth and achieve revenue targets
Partner with sales and delivery teams to drive pipeline, close deals, and achieve revenue goals
Serve as a strategic advisor to clients, ensuring delivery excellence and business value
Oversee daily operations and ensure consistent delivery of high-quality consulting engagements
Drive performance management through KPIs, client feedback, and commercial outcomes
Build and scale a high-performing team while also collaborating with leaders across K2’s organization.Foster a culture of collaboration, innovation, and accountability
Develop and manage budgets, P&L, and resource allocation to achieve financial objectives

Customer Experience (CX) Director

My client is seeking an experienced Customer Experience (CX) Director to lead la...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Experience, Service Design, Customer Strategy, or related fields
Saudi market experience is essential, with strong understanding of local customer behavior, regulatory environments, and sector landscape (e.g., government, financial services, telco, retail, or tourism)
Experience working in a top-tier consulting firm or leading CX transformations in large organizations
Demonstrated ability to manage senior stakeholders and executive-level engagement
Track record of delivering large-scale CX, digital transformation, or omnichannel strategy programs
Strong commercial acumen and experience with business development
Fluent in English
Arabic proficiency strongly preferred

Job Responsibility

Lead end-to-end CX transformation programs, from diagnostic and strategy design to implementation and value realization
Serve as a trusted advisor to senior client stakeholders, including C-level executives and government leaders
Oversee the development of customer journeys, service blueprints, personas, and experience design frameworks
Ensure delivery excellence across engagements, maintaining high-quality standards and adherence to project timelines and budgets
Develop CX strategies aligned with Vision 2030 priorities, local customer expectations, and sector-specific dynamics
Drive thought leadership on emerging CX trends, digital experience, data-driven personalization, and service design innovation
Contribute to internal capability building, including frameworks, methodologies, and CX tools
Identify and cultivate new business opportunities within the Saudi market
Lead proposal development, pitch presentations, and commercial negotiations
Build and maintain strong relationships across key client accounts and government entities

Fulltime

Director - Innovation

This role is in support of Cencora's global logistics and storage services marke...

Location

Spain , Madrid

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Marketing, Innovation Management, or a related field
A Master’s degree or MBA is preferred
Extensive proven experience in innovation management, R&D, business transformation, or a related role within the pharmaceutical or pharma logistics industries
Proven track record of successfully leading and implementing customer-facing innovative projects and initiatives that drive business growth and operational efficiency
Experience in managing cross-functional teams and collaborating with various stakeholders to achieve project objectives
Strong passion for and curiosity about new and innovative solutions
Thorough knowledge and understanding of pharmaceutical or pharma logistics business principles, processes and technology
Strong problem solving, analytical, and decision-making skills
Highly detail-oriented with the ability to effectively manage multiple projects at a time
Ability to chair meetings, prepare and present high quality materials to senior (senior director and above) audiences

Job Responsibility

Own the innovation strategy, governance and funnel
Collaborate with the VP of Business Transformation & Growth and Strategy Manager to define and implement an innovation strategy
Drive the implementation of the innovation process and governance
Generate a new innovation pipeline
Chair the Innovation Councils and manage quarterly portfolio reviews in partnership with VMO and IT
Build & run an external Innovation Council
Build & run an internal Innovation Council
Collaborate with VMO and IT in preparing quarterly project portfolio reviews
Foster a culture of innovation within the organization
Partner with Strategy team for foresight and market trends

Fulltime

Director, Digital Enablement Operations & Back Office

As the Digital Enabler for Innovation and Operations, you will be a pivotal tran...

Location

United States , Carmel

Salary:

130000.00 - 197000.00 USD / Year

Belden, Inc

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Engineering, Computer Science, Business, or a related discipline
Proven track record of leading digital transformation initiatives in either a product innovation/R&D or a manufacturing/supply chain environment
Business-Anchored Thinker: Ability to connect digital initiatives to measurable improvements in both innovation (e.g., faster time-to-market, higher innovation ROI) and operations (e.g., efficiency, cost, quality, resilience)
Deep Process Empathy: Demonstrates a strong understanding of the challenges and opportunities within both R&D/engineering and shop floor/supply chain environments
Data-Driven Storyteller: Translates complex analytics and AI insights into actionable recommendations for both technical and non-technical stakeholders
Adoption Champion: Focuses relentlessly on user enablement, habit-building, and continuous improvement to ensure technology is not just launched, but deeply embedded in daily workflows
Collaborative Influencer: Exceptional ability to build strong, cross-functional relationships to drive alignment and accelerate innovation and operational outcomes
Experience with core enterprise platforms such as PLM (Product Lifecycle Management), MES (Manufacturing Execution Systems), IoT, and advanced analytics tools

Job Responsibility

Develop and Execute a Unified Digital Strategy: Design and implement a holistic digital and multi-year roadmap for both innovation and operations, ensuring tight alignment with overarching business and technology objectives
Drive End-to-End Process Digitalization: Lead the digitalization of critical workflows across the value chain, including R&D, product requirements management, simulation, production scheduling, inventory management, and supplier collaboration
Own and Advance Key Digital Platforms: Own the backlog, delivery, and continuous improvement of key innovation and operational platforms (e.g., PLM, MES, IoT, Analytics, CRA Platform), ensuring they meet the evolving needs of the business
Deliver Advanced Analytics and AI-Driven Insights: Partner with data teams to deliver actionable insights for both R&D (e.g., portfolio analysis, predictive project risk) and Operations (e.g., demand forecasting, predictive maintenance, supply chain risk analysis)
Champion Enterprise-Wide Digital Adoption: Act as the primary champion for the adoption of digital tools and platforms across R&D, product, manufacturing, and supply chain teams, ensuring high user-engagement and measurable impact on key business metrics
Lead Comprehensive Change Management: Drive change management, training, and upskilling initiatives for all associated teams to maximize digital adoption, build user self-sufficiency, and realize the full value of technology investments
Foster Cross-Functional Collaboration: Partner with leaders in Data Strategy, AI, Product Management, Engineering, Manufacturing, and Supply Chain to enable seamless digital collaboration and knowledge sharing across the entire product and operational lifecycle
Govern and Measure Performance: Jointly own innovation and operational KPIs and digital adoption metrics with business leaders, ensuring that digital initiatives deliver tangible results against business goals

What we offer

health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities

Fulltime

Sr. Director, HPEFS Digital Strategy

HPEFS is seeking an innovative and strategic Digital Strategy Leader to define a...

Location

United States

Salary:

155500.00 - 376000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Proven experience in defining and executing complex, global digital strategies, with a focus on customer-centric innovation
Strong technical background with the ability to work collaboratively with CIOs and business teams
Skilled in vendor management, including management of high-value strategic vendor relationships and multi-vendor ecosystems
Demonstrable experience in strategy development and digital implementation
Exceptional leadership abilities, with a track record of managing and scaling high-performing teams
Strong analytical and problem-solving skills with a focus on business outcomes and operational efficiency

Job Responsibility

Strategic Leadership: Define and execute HPEFS' digital strategy, including the optimization of the PRISMA platform and future digital investments to drive operational excellence
Innovation Roadmap: Develop and implement a global digitalization roadmap for HPEFS' operational processes, ensuring alignment with business goals
Technology & Vendor Management: Partner with the CIO to evaluate and manage key technology vendors, ensuring high-quality solutions and seamless integration
Business Requirements: Lead the development of robust business requirements and rigorous business user testing to ensure successful implementation of digital solutions
Data & API Strategy: Ensure the integrity and quality of HPEFS' data, APIs, and portals to optimize customer, partner, and user engagement
Performance Goals: Partner with the Service Transformation and Service Excellence leaders to drive significant annual cost efficiencies and create revenue opportunities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Director- Transformation and Innovation

AJW Group

Location:
United Kingdom , Slinfold

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Director- Transformation and Innovation

Director, Cybersecurity Transformation

Director of Operational Transformation

Director, Global Customer Care

Managing Director Consulting

Customer Experience (CX) Director

Director - Innovation

Director, Digital Enablement Operations & Back Office

Sr. Director, HPEFS Digital Strategy

Director- Transformation and Innovation

AJW Group

Location:United Kingdom , Slinfold

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 14, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Director- Transformation and Innovation

Director, Cybersecurity Transformation

Director of Operational Transformation

Director, Global Customer Care

Managing Director Consulting

Customer Experience (CX) Director

Director - Innovation

Director, Digital Enablement Operations & Back Office

Sr. Director, HPEFS Digital Strategy

Location:
United Kingdom , Slinfold

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 14, 2026