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in10stech · Sales

Director- Sales

India, Mumbai · Job Posted February 24, 2026
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Job Responsibility

  • Define and implement account management best practices, processes, and KPIs to ensure consistent performance
  • Develop succession plans and foster a culture of continuous learning and excellence within the team
  • Define and execute strategic plans to grow revenue and deepen engagement within key BFSI accounts
  • Partner with account managers to identify upsell and cross-sell opportunities across the company’s portfolio of solutions
  • Ensure delivery excellence and customer satisfaction to drive renewals and long-term partnerships
  • Build strong executive-level relationships with key stakeholders across BFSI customer accounts
  • Act as the escalation point for strategic accounts to address challenges and reinforce trust
  • Collaborate with customers to align solutions with their business objectives and evolving needs
  • Work closely with sales, delivery, marketing, and product teams to align strategies and ensure seamless execution
  • Provide feedback to product and leadership teams to influence the roadmap and ensure solutions remain competitive in the BFSI space
  • Identify new opportunities to grow wallet share in accounts
  • Drive account planning and forecasting processes, ensuring accurate pipeline visibility and revenue predictability
  • Meet and exceed growth targets for existing accounts, contributing significantly to the organization’s overall revenue goals
  • Identify and mitigate risks within accounts to ensure sustained growth and profitability
  • Stay abreast of BFSI industry trends, challenges, and opportunities to anticipate client needs
  • Represent the company at industry events, conferences, and forums to promote the organization’s thought leadership and expertise

Requirements

  • 10-15 years of experience in account management, client success, or sales leadership, with a strong focus on the BFSI sector
  • Proven track record of growing and managing large-scale customer accounts and achieving revenue targets
  • Experience in building and leading large account management teams across geographies
  • Familiarity with technology solutions and services tailored for BFSI clients
  • Exceptional leadership mindset, with the ability to inspire and motivate teams
  • Strong relationship-building skills and ability to engage with C-suite executives
  • Strategic thinker with the ability to drive execution and deliver measurable results
  • Excellent communication, negotiation, and problem-solving skills
  • Analytical mindset with the ability to assess risks, prioritize initiatives, and ensure profitability
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