Direct-to-Patient Solutions Lead

• Enable Obesity Portfolio Leadership: Partner with the US Obesity Lead and the Chief Marketing Office to deliver a comprehensive direct to patient experience for obesity treatments
• E-commerce Experience as a Critical Engine: Drive the strategy for the e-commerce platform within PfizerForAll, and defining the user journey and business and partnership requirements to facilitate patient access, engagement, and transactions
• Own the Patient Journey: Develop and drive requirements for a seamless direct to patient journey from initial consultation to ongoing care
• Collaborative Leadership: Work closely with the Chief Marketing Office, the US Obesity Lead, Platform leads and franchise leaders across Vaccines, Migraine, and Cardiovascular to align the direct-to-patient strategy with broader business and therapeutic goals
• Strategic Partnerships & CEO-Level Engagement: Identify and build strategic partnerships with external companies, including digital health companies, telehealth providers, and tech firms
• Enable Innovative Patient Access Solutions: Work with cross-functional access and affordability teams and the Product and Go to Market teams to ensure that the direct to patient experience both online and offline is designed to deliver innovative pricing models, cash pay options, subscription services, and patient support offerings
• Cross-Therapeutic Expansion: Serve as the leader providing strategic input into PfizerForAll Product and Go to Market roadmaps ensuring that it continues to evolve as a platform capable of supporting the growing needs of the Pfizer portfolio
• Impactful Data-Driven Strategy: Use data insights to continuously optimize the direct to patient experience ensuring that it delivers measurable impact for patients and the business

• BA/BS with 12+ years of work experience OR MBA/MS with 10+ years of work experience
• Extensive experience in digital health, e-commerce, or consumer-facing services with a track record of delivering large-scale programs that drive behavior change and create frictionless patient solutions
• Experience working in digital health companies is highly preferred
• Strong knowledge of health data interoperability (EHR, FHIR, eRx, payer APIs)
• Pharma experience is not required, but will be beneficial
• Strong leadership and management experience with a proven ability to scale patient-first solutions
• Experience managing large, cross-functional teams and aligning strategic vision with patient-centric initiatives
• Ability to develop and execute a long-term strategy
• Strong business acumen and strategic thinking, with a focus on innovation and patient access solutions
• Demonstrated ability to work collaboratively with internal teams, including marketing, sales, R&D, and operations, as well as with external partners
• Ability to interact and engage with C-suite executives at Pfizer and partner organizations
• Deep understanding of consumer behaviors and patient needs with the ability to design, implement, and scale patient-first solutions
• A passion for using digital tools to improve patient access and care
• Strong results orientation with the ability to manage complex programs, optimize patient-facing solutions, and deliver business impact across multiple therapeutic areas
• Experience in driving high-value, e-commerce-driven transactions, particularly for cash-paying patient segments
• the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

Pharma experience

• participation in Pfizer’s Global Performance Plan with a bonus target of 25.0% of the base salary
• eligibility to participate in our share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation support available