Direct Support Manager Job at Easterseals Arkansas (Little Rock)

Direct Support Manager

Ensures the delivery of direct care services to Community and Employment Service...

Location

United States , Little Rock

Salary:

Not provided

Easterseals Arkansas

Expiration Date

Until further notice

Requirements

Bachelor's degree (B. A.) preferred from a four-year college or university in Psychology, Social Work, Special Education or related field or a minimum of 2 years equivalent experience working with individuals with developmental disabilities in a HCBS or DD setting
High School Diploma

Job Responsibility

Supervises multiple Direct Support Professionals (DSPs) who provide direct care to individuals served in the statewide CES Waiver program
Manages service delivery by DSPs to all individuals assigned to caseload
Remains on-call for any after-hours emergency needs or crisis intervention for all Waiver individuals on caseload or per established after hours on-call schedule
Maintains an accurate and thorough knowledge of current CES Waiver services, licensing regulations and ESA policies and procedures
Coordinates staffing schedules for CES Waiver supports, other Medicaid services, and additional services and supports received by individuals in a timely manner
Calculates costs of all direct care services for each individual CES Waiver treatment plan in accordance with ESA processes to align service needs within budget parameters
Submits prior authorization request for CES Waiver services to PASSE for approval in accordance with established timelines
Coordinates the development of the annual and comprehensive Individual Treatment Plan (ITP)
Schedules and attends the annual ITP meeting with the individual and/or their representative, staff, Care Coordinator, and any others requested to be in attendance
Coordinates and facilitates annual client specific training for all assigned DSPs

Fulltime

New

Senior Manager, Support Operations

As Senior Manager of Support Operations at Mews, you will own the systems and pr...

Location

Salary:

71000.00 - 120000.00 EUR / Year

Mews

Expiration Date

Until further notice

Requirements

Strong background in process optimization and analytics, including Lean Six Sigma or Agile methodologies
Advanced skills in SQL, Python and data visualisation tools such as Tableau, Looker or GCP
Hands-on experience with AI-driven automation, API integrations and workflow automation tooling
Proven ability to manage relationships across global teams and senior leadership, and keep stakeholders aligned on complex initiatives
Strong execution skills with a track record of leading process improvement projects end to end

Job Responsibility

Business Analysis and Process Optimization: Gather and document business requirements, process flows and functional specifications
Own workflow and routing governance
Drive process standardisation
Conduct gap analysis to identify inefficiencies
Develop and present business cases for proposed process changes
Work closely with data analysts
Use support analytics to assess performance metrics
Process Automation and AI Integration: Take direct ownership of automation efforts
Use a data-driven approach to identify where automation will have the greatest impact
Lead business process reengineering initiatives

What we offer

Participation in company share program
Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary)
Unlimited paid holiday
Work from anywhere (Workation policy)
Relocation options available after 1 year
Monthly 'EDGE' time
Flexible, hybrid working options
One-off home office setup budget
Monthly working-from-home and healthcare allowances

New

Ref Support Manager

Birkbeck, University of London, is looking for a REF Support Manager to provide ...

Location

United Kingdom , London

Salary:

39822.00 - 50379.00 GBP / Year

Birkbeck University of London

Expiration Date

July 01, 2026

Requirements

solid understanding of the research process and the REF
proven track record in research management
strong interpersonal skills with an ability to build and maintain relationships with colleagues and stakeholders
educated to degree level or have equivalent experience

Job Responsibility

provide comprehensive administrative and technical support for the REF submission
managing and leading research excellence and REF activities
planning, coordination and delivery of the university's REF submission following the institutional timetable
support development and operation of internal REF review processes and the implementation of institutional systems and processes for the collection, validation and management of REF data
coordinate the work of academic and professional services colleagues involved in REF
organise and coordinate REF-related meetings, including agendas, papers, minutes, and follow-up actions
collating, analysing and managing information on research outputs and SPRE to support strategic decision-making
lead the preparation of internal reports and analyses on research performance and REF readiness, and prepare other papers and updates for meetings
lead discrete projects related to REF, under the direction of the Director of Research & REF Manager
maintain awareness of developments in the REF Programme and approach, attending webinars etc as required

What we offer

competitive salary and pension scheme
31 days paid leave
flexible, hybrid working arrangements
generous benefits in the HE sector
located in the heart of Bloomsbury
Euston
London

Parttime

New

Business Support Manager

Join a $40M+ rapidly growing company that's disrupting the fence industry with s...

Location

United States , Seattle

Salary:

100000.00 - 120000.00 USD / Year

Strategic Employment Partners

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, accounting, or similar
2–5+ years in business operations, executive administration, accounting, or related role
Highly organized, detail-oriented, and proactive
Strong communication skills with ability to think independently
Comfortable in a fast-paced environment with minimal direction
Strong judgement and thrives having multi-task responsibilities

Job Responsibility

Serve as the owner's right hand, helping manage day-to-day business operations
Manage and prioritize email, communications, and key follow-ups
Coordinate calendar, travel, meetings, and scheduling
Support financial visibility and assist with accounting-related tasks
Work with outside attorneys to coordinate legal matters and provide documentation
Help organize and execute growth initiatives including new locations and franchising
Assist with business programs and partnerships the owner is involved in
Coordinate with banks and lenders on credit lines and financing needs
Keep projects moving forward by tracking priorities and ensuring execution

Fulltime

It Support Manager (Cpg)

RemoteStar is looking to hire an IT Support Manager (CPG, E-Comm, Retail, FMCG d...

Location

Spain , Madrid

Salary:

Not provided

Remotestar

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, or equivalent experience ,ideally from Data Engineering background
10 + years of experience in Sustain/Maintenance/Support Management
Exceptional interpersonal skills, with strong written and verbal communication abilities
Relevant experience with CPG or FMCG or Retail or B2B Commerce domain is mandatory
Experience with sustain in CPG companies is preferred, with experience in CRM implementation, Commerce (digital and physical store), POS, and omni-implementation considered a plus
Excellent organisational and priority-setting skills, capable of tracking issues, escalations, and resolutions across different regions and solution versions
Strong stress management skills to handle customer pressure and problem resolutions
Familiarity with business processes and the impact of our solutions and services
Ability to liaise with users to ensure satisfactory handling of requests or problem reports
Proven experience in managing customer-specific Development Operations and Managed Services projects

Job Responsibility

Lead the implementation and management of an European Customer Support Centre offering support to over 25 countries
Oversee the delivery of N2 and N3 IT Support, including incident logging, follow-ups, and closures
Assembly, governance, and management of a team working with highly customised and complex B2B software applications, including intricate integrations
Handle the escalation of incidents related to non-user end issues
Manage and monitor network, server, application, CRM and related issues
Generate reports on pending tickets at the end of each day
Foster a culture of extreme ownership within the team
Ensure compliance with hours tracking, issue resolution status, and resource ownership
Track resource utilisation against allocation and budget, including project timesheet approvals
Handle daily operations, implementations, and hypercare, assisting with project planning, tracking, documentation, and status updates

Fulltime

Area Support Manager

We’re looking for an Area Support Manager who can do far more than cook. This is...

Location

United Kingdom

Salary:

33000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Proven experience as a Chef Manager, ideally with multi-site responsibility
A strong culinary background and passion for delivering exceptional food and service
A hands-on approach, with the ability and willingness to step into busy kitchen environments when needed
Inspirational leadership skills — you motivate teams, build engagement, and lead by example
Experience supporting training, mobilisation activity, and continuous improvement initiatives
Excellent client relationship and communication skills
Strong understanding of food safety, compliance, and kitchen operations
Solid financial and operational awareness, confident managing budgets, costs, and performance metrics
A full UK driving licence and flexibility to travel regularly across the region

Job Responsibility

Work hands-on in kitchens across your region, providing direct operational support where required to maintain standards and service delivery
Lead and support kitchen teams to deliver exceptional food and service every day
Drive consistency, quality, and presentation standards across all menus and sites
Coach and develop Chef Managers and kitchen teams, helping them grow and succeed
Support new site mobilisations, ensuring a strong operational set-up and smooth transition to business as usual
Provide guidance and training to unit teams on systems, processes, and compliance standards
Build strong partnerships with Site Managers, clients, and central support teams to enhance standards and drive innovation
Monitor and manage key operational metrics including food costs, labour, waste, and GP to ensure commercial success
Maintain full compliance with food safety, health & safety, and company policies, championing a strong HSE culture
Champion culinary excellence and continuous improvement, introducing new ideas that elevate our food offering

What we offer

Car allowance

Fulltime

Order Support Manager

The Order Support Manager leads a team of approximately 10–12 Order Entry Specia...

Location

United States , Greenwood; Houston; Richmond; Warminster

Salary:

80000.00 - 115000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Associates or Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
3+ years of experience in order entry, order management, inside sales support, or supply chain coordination within an industrial equipment, manufacturing, or capital goods environment.
2+ years of people leadership experience, including team supervision, performance management, and individual coaching.
Experience managing high-volume, accuracy-sensitive transaction processing teams is strongly preferred.
Deep understanding of the purchase order validation and order entry process, including the downstream impact of data errors on fulfillment, customer communication, and revenue recognition.
Demonstrated ability to manage team performance through data — comfortable owning accuracy and throughput KPIs, identifying error patterns, and implementing corrective action.
Proficiency with ERP and order management platforms (experience with SAP, OneService, or similar enterprise systems preferred).
Detail-oriented and process-disciplined — able to build and enforce a quality-first culture without creating a punitive environment.
Strong communicator across functions — able to work constructively with peer managers (Quote Support, Customer Fulfillment, Workflow Optimization) to resolve shared operational challenges.
Comfortable leading a team through change — able to translate new processes and tool updates into clear, practical direction for frontline team members.

Job Responsibility

Leads, coaches, and develops a team of approximately 10–12 Tier 1 Order Entry Specialists
Conducts regular 1:1s, team huddles, and performance reviews
Partners with the Training & Knowledge Specialist to identify skill gaps and build targeted development plans
Manages day-to-day team scheduling, workload distribution, and capacity planning
Responsible for the recruitment, onboarding, and ramp-up of new Quote specialists
Oversee the daily order entry operation to ensure team delivers against SLAs
Reviews and resolves escalated order entry issues
Monitors quote accuracy rate (target: 98% error-free) and takes corrective action
Monitors the order entry accuracy rate (target: 98% error-free) and drives root cause review
Enforces data entry standards across all systems

What we offer

medical/dental/vision/life insurance
401(k) plan

Fulltime

Executive Support Manager

The Executive Support Manager is a crucial, highly technical, hands-on, leadersh...

Location

United States , Bethesda

Salary:

96000.00 - 145500.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Technology or equivalent combination of education, technical training, or work/military experience
5+ years of experience in executive or VIP technical support
3+ years of IT management experience and demonstrated expertise supporting executive-level customers
Advanced understanding of enterprise IT environments (Windows, macOS, mobile, conferencing solutions, cybersecurity best practices)
Exceptional troubleshooting skills and the ability to resolve complex issues under pressure
Excellent verbal and written communication, capable of conveying technical information to non-technical audiences and C-suite executives
Experience with IT service management (ServiceNow), remote support tools, incident escalation, and ITIL or similar frameworks
High degree of discretion, professionalism, and commitment to confidentiality
Industry certifications such as ITIL, HDI, or PMP are highly desirable
Technical depth and hands-on troubleshooting

Job Responsibility

Serve as the direct technical advisor and primary technical point of contact for the CEO and executive leadership, providing swift, discreet resolution of complex technical issues across devices, platforms, and environments and ensuring a superior technology experience
Collaborate with GT teams to coordinate rapid incident response, ensuring minimal disruption for issues affecting the executive community
Act as an escalation point for executive technical matters, coordinating with business customers, service providers, and GT teams to exceed service expectations
Collaborate with GT teams to manage and track software deployments/upgrades, and anticipate technology needs for executives
Build strong relationships with executive assistants, security teams, and other stakeholders. Communicate proactively, providing updates, insights, and recommendations
Maintain rigorous confidentiality, professionalism, and sensitivity in all executive support interactions
Drive continuous improvement through analysis of support metrics, executive feedback, and the implementation of ITIL best practices and innovative solutions
Responsible for overall team development, including new-hire training, ongoing mentoring, and metrics-based performance management
Foster a culture of excellence, collaboration, and continuous learning within the team
Ensure on-call availability for executive support needs outside of standard business hours

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical insurance
dental insurance
vision insurance
health care flexible spending account

Fulltime

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