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Direct Marketing Coordinator, Admissions and Alumni

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HBS

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Location:
United States , Boston

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Digital Marketing Coordinator supports the MBA Admissions and Alumni Marketing & Communications (AAM&C) team managing key web properties, developing multi-channel content, and providing data-driven insights that improve engagement across audiences. This role collaborates closely with internal partners, creative teams, and central Marketing & Communications to maintain a consistent digital presence that reflects the HBS brand. This role is part of a larger team contributing to these efforts for student and alumni externally focusing projects, and projects or assignments may shift according to the needs of respective audiences.

Job Responsibility:

  • Oversee the website, with an anticipated focus on MBA, to ensure an engaging, accurate, and user-friendly online experience
  • Partner with departments to gather updates, refresh content, and support ongoing site improvements
  • Support the day-to-day management of external websites, including publishing updates and coordinating with stakeholders
  • Contribute to the planning, creation, and scheduling of social content for HBS MBA admissions and HBS alumni audiences
  • Generate new content ideas and formats
  • repurpose existing assets across channels using AI and other creative tools
  • Lead the annual MBA Student Profiles project end-to-end, including student outreach, editorial coordination, and production logistics
  • Work with photographers, authors, and internal partners to deliver high-quality profiles for publication on the HBS website for MBA, Doc, and ER
  • Partner with departments on external website features and initiatives that enhance reach and engagement with our site
  • Build and maintain a shared dashboard of admissions and alumni metrics across digital channels
  • Collaborate with team leads to define KPIs and deliver quarterly performance summaries to the AAM&C team
  • Partner with central Marketing & Communications to monitor and interpret web metrics, identifying opportunities for optimization
  • Provide support for email marketing, including drafting, building, and sending messages as required
  • As part of the broader MBA, Doctoral, and ER team, this role will have other duties including supporting events and programming
  • Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents

Requirements:

  • High School Diploma, GED, or equivalent is required
  • 5+ years of experience in administrative support role(s) is required
  • Education beyond high school may count toward experience
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must

Nice to have:

  • Strong written and verbal communication skills
  • Experience managing websites and/or social media platforms
  • Familiarity with web content management systems
  • Attention to detail and organizational skills with the ability to manage multiple tasks and deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Comfort learning and utilizing new digital tools and platforms
  • Customer service orientation and strong interpersonal skills
  • Willingness to occasionally support events, programming, and other team initiatives as needed
What we offer:
  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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