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Direct Insurance Sales Agent

United States, Tempe · Job Posted July 03, 2026
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Job Responsibility

  • Respond to primarily inbound sales inquiries generated through marketing campaigns and partner channels, helping prospective customers explore available coverage options
  • Conduct thoughtful needs assessments by asking targeted questions, identifying protection gaps, and aligning customers with suitable health and supplemental insurance products
  • Review existing policies when appropriate and suggest adjustments or additional coverage that better supports each customer’s current situation
  • Achieve established sales objectives by maintaining strong conversion performance and increasing adoption of complementary insurance offerings
  • Foster lasting customer trust through clear, effective communication and a consultative approach during every interaction
  • Provide basic policy support and account-related assistance to ensure a smooth and positive customer experience from initial contact through follow-up
  • Stay dependable and prepared during scheduled shifts while maintaining strong attendance and punctuality standards
  • Balance call volume, follow-up tasks, and deadlines effectively in a high-energy sales setting
  • Complete additional assignments and support special projects as business needs evolve

Requirements

  • 1 to 3 years of experience in a call center, sales, or inside sales environment
  • Must have Active Life and Health Insurance license
  • Background in selling health, dental, vision, or other ancillary insurance products is preferred
  • Ability to secure agency appointment requirements, including obtaining any necessary release from a prior upline before training if applicable
  • Demonstrated drive to achieve sales goals and perform in a metrics-based environment
  • Strong communication, interpersonal, and time management skills with the ability to represent the organization professionally
  • Ability to follow call guidance, present required disclosures accurately, and meet compliance and quota expectations
  • Proficiency with PCs and the ability to navigate telephony, quoting, enrollment, and related software systems efficiently
  • Coachable mindset with the ability to work independently, follow established procedures, and adapt to flexible scheduling during peak enrollment periods

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