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Are you good with figures and comfortable with speaking to customers over the phone to deliver an excellent customer experience. If so, we’re looking for a Direct Debit Administrator to join our friendly and hardworking team in Yeovil. In this role you’ll be proactive at responding to customer queries, mostly over the phone, so you’ll need to be a confident communicator. You’ll be setting up, amending or cancelling direct debits, and you’ll need to be confident to calculate the required payments. You’ll deal with both internal and external customers and a positive can do attitude is a must for this busy working environment. If you thrive in a fast-paced environment, are a good communicator and enjoy figures, take a look at the job description and we’d love to hear from you.
Job Responsibility:
Proactive at responding to customer queries, mostly over the phone
Setting up, amending or cancelling direct debits
Deal with both internal and external customers
Requirements:
Good with figures
Comfortable speaking to customers over the phone
Confident communicator
Confident to calculate required payments
Positive can-do attitude
Thrive in a fast-paced environment
What we offer:
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers