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In this role you’ll be proactive at responding to customer queries, mostly over the phone, so you’ll need to be a confident communicator. You’ll be setting up, amending or cancelling direct debits, and you’ll need to be confident to calculate the required payments. You’ll deal with both internal and external customers and a positive can do attitude is a must for this busy working environment.
Job Responsibility:
Proactive at responding to customer queries, mostly over the phone
setting up, amending or cancelling direct debits
calculating required payments
dealing with both internal and external customers
Requirements:
Confident communicator
good with figures
comfortable with speaking to customers over the phone
ability to set up, amend or cancel direct debits
confident to calculate required payments
positive can-do attitude
shares Abri's commitment to safeguarding and promoting the welfare of children, young people and adults