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Direct Debit Administrator

United Kingdom, Yeovil Employment contract 25877.80 GBP / Year · Job Posted May 03, 2026
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Job Description

In this role you’ll be proactive at responding to customer queries, mostly over the phone, so you’ll need to be a confident communicator. You’ll be setting up, amending or cancelling direct debits, and you’ll need to be confident to calculate the required payments. You’ll deal with both internal and external customers and a positive can do attitude is a must for this busy working environment.

Job Responsibility

  • Proactive at responding to customer queries, mostly over the phone
  • setting up, amending or cancelling direct debits
  • calculating required payments
  • dealing with both internal and external customers

Requirements

  • Confident communicator
  • good with figures
  • comfortable with speaking to customers over the phone
  • ability to set up, amend or cancel direct debits
  • confident to calculate required payments
  • positive can-do attitude
  • shares Abri's commitment to safeguarding and promoting the welfare of children, young people and adults

What we offer

  • Competitive salaries
  • comprehensive benefits
  • excellent working environment

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