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Dining Services Supervisor

United States, Kansas City · Job Posted February 20, 2026
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Job Description

The Dining Services Supervisor leads a team to service our onsite cafeterias, cafés, and coffee shops in addition to patient room service. The position oversees, or is directly responsible for, one or more of the following: inventory, cold food prep, cooking, plating, or room service. The position requires a keen focus on safety, quality, and customer service.

Job Responsibility

  • Supervises and coordinates activities of a specific operational unit within the department (Production/Support Services, Raw Materials, Cafeteria, Cafes, or Patient Services)
  • Participates in the hiring, onboarding, training, ongoing coaching, and performance management of assigned employees
  • Schedules employees to ensure appropriate staffing levels to meet production/service requirements
  • Provides positive motivation to employees to insure high employee engagement/morale
  • Ensures daily adherence to all food safety regulations and food handling protocols
  • Inventories, orders, and monitors usage of food and supplies for assigned unit
  • Maintains documentation as required
  • Monitors and assures food quality, product standards, sanitation, and patient/customer service
  • Initiates and maintains communications with unit customers, employees, other department units, and outside departments supporting dining services operations
  • Initiates and/or supports service recovery efforts as needed
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Requirements

  • High School Graduate or GED
  • 1 or more years of experience working in large volume food service, restaurant, or patient food service environments
  • Fluent English - Must be able to read, write, speak, and understand English
  • Must possess basic math skills

Nice to have

  • Associates Degree
  • 1 or more years of supervisory experience in a food service setting
  • Fluent Spanish

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