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Dining Services Supervisor

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Brown University

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Location:
United States

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

If you’re seeking a position with great benefits, a competitive wage, and a fun atmosphere; the search ends here!

Job Responsibility:

  • Efficient, high-quality, well-managed operations which adhere to high standards
  • well-trained, motivated workforce
  • Supervise the staff (defined as union, university students, temporary employee) throughout the Dining operation
  • Assist manager in defining and adhering to labor needs and target hours
  • Check staff in, designate work assignments, and replace vacant staff as needed
  • Train, direct, coach, counsel and, when applicable, evaluate staff within assigned areas
  • assist in developing, and always strive to maintain high standards of quality, customer service, safety and sanitation
  • Ensure adherence to state and federal food safety guidelines
  • provide leadership and act as a role model to all staff, consistently emphasizing the department's commitment to customer service
  • Oversee cash and inventory control, and security of facilities
  • Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves
  • Assist in marketing and merchandising products and services
  • Stay professionally current and keep up with industry trends
  • actively participate in department and University meetings and activities, and other relevant networking and educational opportunities
  • Assist in supervising operation of Dining Units (residential 2 all you care to eat / 4 retail locations / convenience store / catering / faculty club)
  • Supervise units whose combined sales were approx. $30 million
  • Supervise three categories of employees: union, student and temporary employees
  • Supervise up to 50 employees in a unit at a time, while rotating among multiple, tasks and units

Requirements:

  • Minimum two years of supervisory experience in a food service environment
  • Associate degree in HRI or a related discipline, or equivalent combination of education and professional experience
  • Effective communication skills
  • Valid driver’s license and a clean recent driving record
  • Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred
  • Experience with POS system
  • Culinary knowledge and/or experience
  • RI Food Safety Management License or Serv Safe equivalency (required to obtain within one year of hire if not possessed)
  • Strong customer service orientation
  • Demonstrated high standards of quality and sanitation
  • Ability to prioritize, problem-solve, and work independently
  • Ability to effectively work with a team
  • Sensitivity to a diverse population
  • Possess a willingness to promote a diverse and inclusive campus community
  • Requires ability to read
  • Requires moving around campus
  • Requires occasionally standing, sitting, walking
  • using hands to finger, handle, or feel objects, tools or controls
  • reaching with hands and arms
  • climbing stairs
  • hearing
  • talking
  • Requires frequently moving about inside the office to access printer, files, and other materials/equipment
  • Operates a computer and other office equipment
  • Typically lift/carry/push/pull 20 to 50 pounds
  • Frequently operates a computer and other office equipment such as a printer/copy machine
  • Frequent moves about campus to various locations for operational needs
  • While performing the duties of this job, the employee is required to stand
  • walk, sit
  • climb stairs
  • talk or hear
  • Must lift or move products up to 50 pounds
  • Must occasionally lift or move products and supplies, up to 50 pounds
  • Push and/or pull carts weighing up to 100 pounds
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus
  • Must consistently utilize all Personal Protective Equipment per Brown Dining Services guidelines
  • Must wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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