Dining Services Supervisor Job at Brown University

Job Description

If you’re seeking a position with great benefits, a competitive wage, and a fun atmosphere; the search ends here!

Job Responsibility

Efficient, high-quality, well-managed operations which adhere to high standards
well-trained, motivated workforce
Supervise the staff (defined as union, university students, temporary employee) throughout the Dining operation
Assist manager in defining and adhering to labor needs and target hours
Check staff in, designate work assignments, and replace vacant staff as needed
Train, direct, coach, counsel and, when applicable, evaluate staff within assigned areas
assist in developing, and always strive to maintain high standards of quality, customer service, safety and sanitation
Ensure adherence to state and federal food safety guidelines
provide leadership and act as a role model to all staff, consistently emphasizing the department's commitment to customer service
Oversee cash and inventory control, and security of facilities
Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves
Assist in marketing and merchandising products and services
Stay professionally current and keep up with industry trends
actively participate in department and University meetings and activities, and other relevant networking and educational opportunities
Assist in supervising operation of Dining Units (residential 2 all you care to eat / 4 retail locations / convenience store / catering / faculty club)
Supervise units whose combined sales were approx. $30 million
Supervise three categories of employees: union, student and temporary employees
Supervise up to 50 employees in a unit at a time, while rotating among multiple, tasks and units

Requirements

Minimum two years of supervisory experience in a food service environment
Associate degree in HRI or a related discipline, or equivalent combination of education and professional experience
Effective communication skills
Valid driver’s license and a clean recent driving record
Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred
Experience with POS system
Culinary knowledge and/or experience
RI Food Safety Management License or Serv Safe equivalency (required to obtain within one year of hire if not possessed)
Strong customer service orientation
Demonstrated high standards of quality and sanitation
Ability to prioritize, problem-solve, and work independently
Ability to effectively work with a team
Sensitivity to a diverse population
Possess a willingness to promote a diverse and inclusive campus community
Requires ability to read
Requires moving around campus
Requires occasionally standing, sitting, walking
using hands to finger, handle, or feel objects, tools or controls
reaching with hands and arms
climbing stairs
hearing
talking
Requires frequently moving about inside the office to access printer, files, and other materials/equipment
Operates a computer and other office equipment
Typically lift/carry/push/pull 20 to 50 pounds
Frequently operates a computer and other office equipment such as a printer/copy machine
Frequent moves about campus to various locations for operational needs
While performing the duties of this job, the employee is required to stand
walk, sit
climb stairs
talk or hear
Must lift or move products up to 50 pounds
Must occasionally lift or move products and supplies, up to 50 pounds
Push and/or pull carts weighing up to 100 pounds
Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus
Must consistently utilize all Personal Protective Equipment per Brown Dining Services guidelines
Must wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument

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Dining Services Supervisor

Job Description

Job Responsibility

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