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Dining Room Manager

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Twin Farms

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Location:
United States , Barnard

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Contract Type:
Not provided

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Salary:

65000.00 - 70000.00 USD / Year

Job Description:

The Dining Room Manager at Twin Farms supports the Food & Beverage Director in the day-to-day operations of all dining venues, ensuring exceptional service standards, operational excellence, and memorable guest experiences. This role is a key member of the Food & Beverage leadership team, setting the tone for professionalism, hospitality, and thoughtful service across the resort’s dining operations.

Job Responsibility:

  • Assist the Food & Beverage Director with daily operations across all food and beverage outlets
  • Serve as a member of the leadership team, supporting performance management, team motivation, and efficient use of resources
  • Establish and uphold service standards that reflect knowledgeable, polished, and genuinely warm hospitality
  • Coach and mentor dining staff in service technique, wine and food knowledge, and interpersonal skills
  • Play a key role in the planning and execution of group dining experiences and special events
  • Support departmental administration, including purchase orders, staff scheduling, and review and authentication of timesheets
  • Act as a primary communicator within the department regarding daily dining operations
  • Open and/or close dining venues as needed, including The Dining Room, Twigg’s, Lewis Thompson Dining Room, and the Wine Cellar, ensuring all spaces are properly secured and prepared for service
  • Oversee room arrangements and final table setups with a strong attention to detail
  • Make timely, practical decisions that balance the needs of guests, staff, and the resort
  • Expedite food and beverages and step into service roles as needed to maintain seamless operations
  • Maintain dining room safety standards and ensure staff compliance with all safety procedures
  • Monitor inventory for bar and dining supplies, equipment, and uniforms
  • submit requisitions and oversee restocking
  • Collaborate closely with the culinary team to review menus and ensure guest needs and preferences are met
  • Manage guest relations within the dining experience, directly addressing concerns and resolving issues to the highest level of satisfaction
  • Anticipate service challenges and proactively adjust pacing and workflow to ensure smooth operations
  • Assist with hiring initiatives and support corrective and disciplinary actions, including terminations, in collaboration with Human Resources
  • Inspect staff grooming and attire, addressing any deficiencies to maintain professional standards

Requirements:

  • Demonstrated organizational skills, including the ability to anticipate future needs, plan accordingly, and maintain consistent follow-up
  • Guest-focused approach to resolving concerns with a positive, proactive mindset and strict adherence to confidentiality
  • Strong communication skills across a variety of situations, including supervisory and leadership responsibilities
  • Consistently professional demeanor, particularly when addressing elevated guest concerns
  • Ability to respond quickly to changing demands while remaining resourceful and solutions-oriented
  • Proven ability to manage multiple priorities simultaneously with efficiency, accuracy, and attention to detail
  • Skilled at establishing, maintaining, and following through on priorities despite frequent interruptions and unexpected challenges
  • Flexible and reliable availability, including opening and closing dining areas and working weekends and holidays
What we offer:
  • Health, dental, and vision insurance with employer contributions
  • Complimentary life insurance
  • 401(k) retirement plan with employer match
  • Paid vacation, holidays, and sick time
  • Employee Assistance Program (EAP) with confidential support and resources
  • Relocation and travel assistance for select roles
  • Daily staff meal
  • Training, professional development, and tuition assistance
  • Competitive wages
  • Employee referral bonuses
  • Exclusive dining and lodging privileges

Additional Information:

Job Posted:
February 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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