Dining Reservations Agent Job at Four Seasons (Vouliagmeni)

Food & Beverage Reservation Agent

Food & Beverage Reservation Agent for The Tasman, a Luxury Collection Hotel in H...

Location

Australia , Hobart

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Exceptional communication and customer service skills
Strong attention to detail and organisational ability
Comfortable working across multiple systems and tasks
A professional, positive and collaborative attitude
Ability to work across various shifts if required
Previous experience in reservations, hospitality or events is highly regarded

Job Responsibility

Manage all Food & Beverage enquiries via phone and email
Coordinate Private Dining Room and outlet event bookings
Liaise with Food & Beverage, Catering & Events, and Sales teams
Create and distribute menus, event orders, signage and schedules
Maintain accurate reservation and event details in booking systems
Deliver warm, personalised guest service that reflects The Tasman's luxury standards
Uphold compliance, food safety and responsible service of alcohol procedures

What we offer

Be part of one of Australia's leading luxury hotels
Work with passionate, talented hospitality professionals
Global career pathways through Marriott International
Training, development and recognition programs
Competitive benefits, including hotel and dining discounts worldwide

Parttime

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...

Location

United States , Baltimore

Salary:

Not provided

Lord Baltimore Hotel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
A minimum of two years previous guest service and reservations experience required
Outstanding customer service skills
People person
Flexible Schedule for various shifts including evenings, weekends and holidays
Excellent written, verbal communication and organizational skills
Excellent computer skills with previous OPERA experience strongly preferred
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor

Job Responsibility

Greet and assist guests with reservations, confirmations, special requests, etc.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about the hotel, its policies, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.

What we offer

Daily complimentary lunch/dinner (depending on your shift)
Employee discounts and more

Fulltime

Reservations Agent

The Reservations Agent is responsible for managing guest bookings and inquiries ...

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Minimum 1-2 years' experience in a high-volume call setting or similar hotel experience
Strong attention to detail and organizational skills
Excellent customer service skills
Strong and effective communication skills
Ability to read, write, and speak English
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High

Job Responsibility

Manage guest bookings and inquiries efficiently while delivering outstanding customer service
Capture sales from in-coming reservations calls (Room, Spa and Dining) and coordinate details of each call and complete internal reservation process
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Complete pre arrival communication for guests arriving
Process deposits for reservations that require
Executes all tasks and trainings assigned by the supervisor
Answer incoming hotel calls in an efficient and friendly manner
Manage Four Seasons chat, responding to requests in a timely manner
Process email reservation requests from all outside agencies and colleagues
Answer General Reservations and Contact Us e-mail

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

Fulltime

Communications / Reservations (CORE) Agent

The Beverly Wilshire a Four Seasons Hotel is looking for a Hotel Communications ...

Location

United States of America , Beverly Hills

Salary:

27.80 - 34.75 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

1-2 years previous experience as a Telecommunications Operator, Front Desk Agent, Spa Receptionist, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation
Exceptional communication skills and command of English language
Flexible schedule and the ability to work different shifts, weekends and holidays

Job Responsibility

Answers and directs phone calls, radio requests, HotSos requests, make reservations, take in-room dining orders, telephone requests, and faxes in an efficient, courteous and professional manner
Achieve maximum customer satisfaction for In-Room Dining, Housekeeping, and Engineering Departments
Support and assist the Front Desk team as needed
Will comply with any other additional requests that may arise pertaining to Hotel Communications Agent duties
Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Handles all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve guest complaints according to Four Seasons Standards
Respond to all guest inquiries and requests for maintenance, housekeeping, in room dining, spa and reservations accurately
Use HotSoS, Opera, Micros, Book4time and Rex (or any other computer application) to log and track these requests

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Reservation (CORE) Agent

Four Seasons Hotel Silicon Valley is currently looking for a CORE Agent (Reserva...

Location

United States of America , East Palo Alto

Salary:

27.31 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Experienced customer service professional
Excellent phone skills
Ability to multitask
Passion for service and hospitality
Basic computer system skills
Comfortable communicating over the telephone
Reading, writing and oral proficiency in the English language
Flexible schedule to include weekends, holidays and nights
Must provide work authorization document - proof of eligibility to work in the United States of America
Position requires sitting for long periods of time

Job Responsibility

Have warm and professional phone polish and demeanor
Assist with room reservations, In Room Dining Order taking, and manage all incoming calls to the Hotel according to Four Seasons Standards
Capture sales from in-coming reservations calls and coordinate details of each reservation
Utilize the “sales tool box” to increase the likelihood of converting calls
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Review all guest reservations and profiles daily to prepare for arrivals, using the pre-arrival screen in Opera and Golden
Action preferences by creating departmental notes and traces to notify the department
Action guest preferences for Incognito or PR profiles ensuring proper profile management
Merge duplicate profiles for arriving guests

What we offer

Competitive Wage
Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Free employee parking

Fulltime

Reservations Agent

We are seeking an experienced and service‑driven Reservations Agent to join our ...

Location

Morocco , Marrakech

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in hotel reservations, customer service, or sales
luxury hospitality experience preferred
Fluent in English and French (written and spoken)
Strong sales skills with the ability to identify guest needs and recommend suitable options
Excellent organizational abilities, attention to detail, and capacity to multitask under pressure
Positive attitude, strong teamwork spirit, and genuine passion for guest service

Job Responsibility

Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner
Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities
Maintain full knowledge of both properties—including room categories, services, amenities, dining venues, spa offerings, and experiences
Deliver personalized service while adhering to Four Seasons standards and communication guidelines
Enter, modify, and confirm reservations in the Property Management System with accuracy
Manage guest preferences, special requests, traces, and comments to ensure seamless coordination
Process cancellations, no-shows, amendments, and ensure timely follow-up with guests
Liaise closely with Front Office, Housekeeping, Finance and Sales & Marketing to ensure alignment and efficient operations
Communicate clearly with colleagues to provide continuity and visibility across shifts
Uphold a professional image—appearance, conduct, and communication—at all times

What we offer

Career development opportunities with a world‑renowned luxury brand
A supportive and engaging work environment that values diversity and inclusion
Competitive benefits and recognition for excellence in performance

Fulltime

Concierge Agent

Reporting to the Director of Guest Services and Chief Concierge, the Concierge A...

Location

United States , Seattle

Salary:

25.61 USD / Hour

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Prior hospitality experience preferred
Must hold valid authorization to work in the USA
Availability to work evenings, weekends, and holidays

Job Responsibility

Maintains complete knowledge of all Olympic features, services, attractions, amenities, locations, and hours of operations
all hotel and competitor restaurant food concepts, menu price range, dress code, and ambiance, etc.
Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities
Assist guest with dining reservations and handling group/ special occasions dining needs
Monitor all Guest inquiries, which include corresponding with guests by phone and email prior to arrival and during their stay in a professional and timely manner.
Assist will all departure arrangements Guests may need, ex. Booking transportation (ferry, car, flights, etc.), online flight check-in, arranging/re-arranging travel plans if required.
Act as a liaison and resource for other departments and employees of the Hotel
Constantly be aware of daily functions and promotions in the hotel
Personalize pre – arrival communication to VIP ALL members offering Concierge services

What we offer

Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
Parking/Commuting Discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Medical, dental, and vision insurance available to employees and their families. Free base insurance available to employees only
Learning programs through our Academies
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!

Fulltime

Core Agent

About the role: Answers and directs phone calls, take reservation inquiries, in ...

Location

Japan , Tokyo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills to prepare and deliver reports
Apply an ethical approach to the outcome of situations
Plan and monitor duties to ensure effective and efficient use of all available resources
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Must possess legal work authorization for Japan
Must be fluent in English and Japanese business communication

Job Responsibility

Answers and directs phone calls
Take reservation inquiries
In room dining order taking
HotSOS requests
Email and faxes in an efficient, courteous and professional manner
Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue
Actively seeking solution to resolve the problem
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines
Ability to understand and have full knowledge of Hotel Information
Assist guest with placing restaurant reservations and managing in-room dining order

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
50％F&B outlet discount for other Four Seasons Hotel in Japan (except SÉZANNE)
Complimentary Employee Meals
Social insurance
Define contribution benefit
Yearly health check up

Fulltime

Dining Reservations Agent

Four Seasons

Location:
Greece , Vouliagmeni

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Dining Reservations Agent

Food & Beverage Reservation Agent

Guest Services Agent

Reservations Agent

Communications / Reservations (CORE) Agent

Reservation (CORE) Agent

Reservations Agent

Concierge Agent

Core Agent

Dining Reservations Agent

Four Seasons

Location:Greece , Vouliagmeni

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Dining Reservations Agent

Food & Beverage Reservation Agent

Guest Services Agent

Reservations Agent

Communications / Reservations (CORE) Agent

Reservation (CORE) Agent

Reservations Agent

Concierge Agent

Core Agent

Location:
Greece , Vouliagmeni

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
May 05, 2026