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The Dining District Manager is the senior leader responsible for the strategic direction, operational excellence, and financial performance of all dining operations within a designated district. This role oversees multiple sites and teams, serving as the primary point of contact for district-level clients, partners, and senior leadership. The District Manager drives business growth, ensures compliance, and fosters a culture of innovation, collaboration, and continuous improvement. This position requires full-time travel throughout the district to support operational, strategic, and client engagement needs.
Job Responsibility:
Set the vision and strategic direction for all dining operations across the district, ensuring alignment with organizational goals and client expectations
Lead, mentor, and develop a team of Dining Operations Directors, Managers, and frontline staff, building a high performing, engaged workforce
Oversee daily operations, catering, and event services for all district accounts, ensuring seamless execution and exceptional customer experiences
Serve as the primary point of contact for district-level clients, partners, and senior leadership, managing relationships and resolving escalated issues
Direct the analysis of business results, market trends, and operational data
develop and implement district-wide action plans to drive growth, profitability, and operational excellence
Own P&L management for the district, establishing financial controls, policies, and standard operating procedures to achieve and exceed targets
Champion continuous improvement by monitoring, evaluating, and auditing food, beverage, and service offerings
drive innovation and implement enhancements across all sites
Ensure compliance with all safety, sanitation, and regulatory standards, maintaining secure and healthy environments throughout the district
Foster a culture of modernization, creativity, and accountability, motivating teams to innovate menus, services, and guest experiences
Collaborate with senior leadership and cross-functional teams to identify opportunities for market expansion, increased customer engagement, and enhanced brand reputation
Lead or support special corporate projects, district-wide initiatives, and organizational change efforts as assigned
Represent the district in high-stakes situations, including client negotiations, crisis management, and major events
May be assigned other duties and responsibilities as needed
Requirements:
Bachelor’s degree in business, hospitality, or a related field required
advanced degree preferred
10+ years of progressive leadership experience in dining, hospitality, or multi-site operations management
Demonstrated expertise in strategic planning, financial management, and operational excellence at the district or regional level
Proficiency in Microsoft Office Suite and relevant industry technologies
Deep knowledge of culinary techniques, food service trends, and regulatory requirements
Exceptional communication, interpersonal, and relationship-building skills
Proven ability to lead change, drive innovation, and deliver results in a complex, fast-paced environment
Full-time travel throughout the district to support operational, strategic, and client engagement needs
What we offer:
Weekly Pay
401K with company match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA