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American Food & Vending Logo American Food & Vending · Hospitality and Tourism

Dining District Manager

United States, Charlotte 130000.00 - 150000.00 USD / Year · Job Posted April 23, 2026
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Job Description

The Dining District Manager is the senior leader responsible for the strategic direction, operational excellence, and financial performance of all dining operations within a designated district. This role oversees multiple sites and teams, serving as the primary point of contact for district-level clients, partners, and senior leadership. The District Manager drives business growth, ensures compliance, and fosters a culture of innovation, collaboration, and continuous improvement. This position requires full-time travel throughout the district to support operational, strategic, and client engagement needs.

Job Responsibility

  • Set the vision and strategic direction for all dining operations across the district, ensuring alignment with organizational goals and client expectations
  • Lead, mentor, and develop a team of Dining Operations Directors, Managers, and frontline staff, building a high performing, engaged workforce
  • Oversee daily operations, catering, and event services for all district accounts, ensuring seamless execution and exceptional customer experiences
  • Serve as the primary point of contact for district-level clients, partners, and senior leadership, managing relationships and resolving escalated issues
  • Direct the analysis of business results, market trends, and operational data
  • develop and implement district-wide action plans to drive growth, profitability, and operational excellence
  • Own P&L management for the district, establishing financial controls, policies, and standard operating procedures to achieve and exceed targets
  • Champion continuous improvement by monitoring, evaluating, and auditing food, beverage, and service offerings
  • drive innovation and implement enhancements across all sites
  • Ensure compliance with all safety, sanitation, and regulatory standards, maintaining secure and healthy environments throughout the district
  • Foster a culture of modernization, creativity, and accountability, motivating teams to innovate menus, services, and guest experiences
  • Collaborate with senior leadership and cross-functional teams to identify opportunities for market expansion, increased customer engagement, and enhanced brand reputation
  • Lead or support special corporate projects, district-wide initiatives, and organizational change efforts as assigned
  • Represent the district in high-stakes situations, including client negotiations, crisis management, and major events
  • May be assigned other duties and responsibilities as needed

Requirements

  • Bachelor’s degree in business, hospitality, or a related field required
  • advanced degree preferred
  • 10+ years of progressive leadership experience in dining, hospitality, or multi-site operations management
  • Demonstrated expertise in strategic planning, financial management, and operational excellence at the district or regional level
  • Proficiency in Microsoft Office Suite and relevant industry technologies
  • Deep knowledge of culinary techniques, food service trends, and regulatory requirements
  • Exceptional communication, interpersonal, and relationship-building skills
  • Proven ability to lead change, drive innovation, and deliver results in a complex, fast-paced environment
  • Full-time travel throughout the district to support operational, strategic, and client engagement needs

What we offer

  • Weekly Pay
  • 401K with company match
  • Employee Assistance Program
  • Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
  • Ongoing training and development programs
  • Bonus Programs for eligible positions
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